Hôtels Thermaux à Toyako

Great stay if one has a relatively generous budget $$ to experience Japanese hospitality, a slightly more luxurious feel of a holiday. Hospitality, housekeeping, sauna, and the buffet dinner was excellent! Views from the rooms looking out into Lake Toya was also no doubt magnificent! Great views across the lake for avid joggers in the morning!

Great view for our room and at night I see fireworks from our window. Room is big but a bit old. Bathroom is too small and tiny. Lobby and waiting room areas are nice , clean and comfy. Staffs in the morning are great . They can speak English. No much going on the main street , most shops aren’t open. Behind the hotel has an amazing view of the Toya Lake and in a distance you see Mt. Youteizon. A very relaxing walk and cruise ship comes and goes. We will come back for our vacation in the future.

hotel location is the best, in the centre of the daily night fireworks to view directly from hotel lobby. onsen at level 9 is the best, outdoor soaking at night with steam and daytime soaking experience are both perfect experience. breakfast and dinner are buffet style so you can choose your own dishes but both days breakfast and dinner dishes are the same. travel to hell valley using public bus directly outside the hotel and at toya train station is also very easy to navigate. highly recommend this hotel. only bad thing is aircon not working and need to open windows for air circulation and window is very big so not safe for children when sleeping at night. mattress on single bedframe is very lousy. sleeping on tatami is much more comfy. didn't bath using room bathroom because of the fabulous onsen. can rent yukata for free and return before 10am next day. has bingo game at night before fireworks to keep us occupied.

L'hôtel est un peu loin de la ville, donc si vous envisagez de regarder des artifices de feu de votre chambre, ce n'est peut-être pas un endroit pour vous. Le lobby de l'hôtel est magnifique. Il y a un onsen en chambre et un public. Le petit déjeuner et le dîner sont servis comme un cours, surtout pas de style japonais.

Le paysage de l'hôtel est vraiment magnifique, avec vue sur le lac d'un côté, vue sur la mer de l'autre et vue sur la montagne de l'autre. Marcher dans la neige pendant trois heures pour voir le paysage m'a rendu heureux physiquement et mentalement. Les enfants skient dans la station de ski de l'hôtel🎿. Il y a peu de monde et il n'y a pas lieu de s'inquiéter pour la sécurité. Il existe deux types de petit-déjeuner, de style occidental et japonais. J'ai essayé les deux et ils sont très bons. Il n'y a pratiquement aucun endroit où manger pour déjeuner et prendre un verre, mais il y a une boulangerie au premier étage. Le pain fraîchement sorti du four est très bon et vous pouvez également acheter un gâteau pour le thé de l'après-midi. Vous devez réserver à l'avance pour un restaurant pour le dîner. Bien que le prix soit cher, l'environnement et le service sont très bons.

Awesome location near central Toyako Onsen. Room had gorgeous lake view and onsen was spacious and well-maintained. Only thing is that the hotel is a bit dated and mattresses were a bit thin.

L'hôtel est ancien mais les chambres sont énormes et fonctionnelles. La réception est un peu froide. Le parking est gratuit et vient avec nous. Il est situé à côté du lac Toya et nous avons eu l'occasion de voir les artifices de feu à la nuit.

The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much. Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it.

L'hôtel est ancien mais charmant. La chambre Tatami est petite, mais pas très propre (trouvé 1 lit bug crawling autour du conforter 😱. Onsen est bien mais semble vieillissant. Mais une boisson d'accueil à l'hôtel est illimitée et de nombreux types de sake est excellente. Le personnel de l'hôtel est également très utile et amical