Radisson Hotel Houston InterContinental Airport North

Terrible. Bad smell, staff not friendly, no amenities. If United send you there, as it happens with us. SAY NO THANK YOU! Terrible. Bad smell, staff not friendly, no amenities. If United send you there, as it happens with us. SAY NO THANK YOU!

This is one of the best hotels I been to in Houston texas area good food friendly service Susie was my favorite very helpful housekeeping cooks restaurant staff was amazing I didn’t have to worry about someone breaking into our vehicle they had a patrol office in the parking lot 24 hours we will be back to this location especially to meet Susie again at the grunt desk

United Airlines gave a voucher to stay here because our flight to Buenos Aires was delayed about 15 hours. This hotel was absolutely awful! We did not arrive until after midnight. We checked in and our room was disgusting. Obviously the bathroom had not been cleaned. There was plaster on our carpet, probably due to a water leak above. The entire hotel smelled musty from the moment we walked in. The guy at the counter was less than friendly. We should have traveled to another hotel because there are many other better choices that are closer to the airport. Since it was 3:00 AM when we finally laid down, we made the best of our situation but DO NOT GO THERE!

BUYER BEWARE - STAY AWAY. During a recent flight cancellation we were sent here by United. The hotel has a unique smell not pleasant. They do not provide breakfast. The shuttle runs are optional for them, if their driver shows up. We were stuck in the elevator for more than an hour. I had to call the fire department to get us out of the elevator. The Fire Department said it was the 4th time they had been there to get people out of the elevator. The ownership/ management team didn't even apologize. Others who were also on our flight tried to get on the shuttle in the morning. The driver didn't show up and they had to take lyft.

I was given a voucher from American Airlines after a canceled flight. After seeing the room, I decided not to stay. The room was smelly, moldy areas, and felt damp. The attached photo is the "cleaned" toilet but as you can see it was very dirty.

I picked this hotel because United listed it as a “Premium” hotel. I arrived just after midnight due to a cancelled UA flight. When I arrived the entrance door was closed and there is a phone to the left of the door. I picked it up and it rang and rang and rang. As I peered to though the doors I saw to gentlemen sitting in the lobby eating. Apparently one of the guys works there and saw me standing at the door and continued to eat his food. He finally got up and manually opened the door to let me in. First impression not good then I took a good whiff is the hotel. There was an odd smell. Moving on the guy checking me in was not friendly at all. Asked to see my voucher. Verified some numbers and gave me my room key. My room. That is a different story. AC did not work very well no smoke dector in the ceiling and the bed looked dirty. There was stains on the sheet. I ended up sleeping on the little couch they have in the room as I was too tired to complain. The place is a total dump and I plan to write to United and recommend they do not send passengers there