Hôtels proches de Trưng bày cổ vật, Hué

We seemed to have had a very different experience from everyone else. I know Mrs Trinh won’t like this review and despite her constantly grabbing my arm and telling me everything was ok, is was not. She may view me as a difficult woman but I am very well travelled, used to live in Asia and I can only tell the truth from what we experienced. I asked before we arrived, if possible, we would like a high floor or top floor room - oh how I wish I hadn’t asked. I take responsibility for asking for the top floor but regardless they shouldn’t give out substandard rooms and especially not at the price they charged. We arrived after 10pm, to find Mrs Trinh shouting at a member of staff and turning to us, telling us he was giving her big problems as he has given away the top floor room. We were then made to wait while they woke some poor person up and made them move, which made us very uncomfortable. When we finally got in the room it was truly horrible. Tiled from ceiling to floor it felt like sleeping in a public toilet. The sink plumbing wasn’t connected and poured all over the floor and you had to hold the shower in your hand as the wall attachment was broken and room did not feel clean. The balcony was literally one foot wide, so forget about sitting on it and the door didn’t lock. There was no view anyway. The sheets were stained and had a hole in. If we had paid the normal £10-15 maybe it was all fair enough but because of the public holiday we were charged £45 !!!!!! No where else in Vietnam did we suffer such a price hike. Our next hotel in Hoi An was glorious with a pool and was £12 whilst still in the public holiday period. We asked to move the next day and had a better room but checked out a day early. If you pay £10-15 fair enough but whatever you do, don’t ask for the top floor. I suspect it might be staff accommodated, if not, waking up a paying guest late at night and making them move is unacceptable. Truthfully our worse hotel experience in Vietnam and we moved on a day early.

Pleasant stay in a small lane near vibrant cafe and restaurant area of Hue. Staff really looked after us, especially when my partner was sick, taking drinks and breakfast to the rooom. Good breakfasts you choose from a menu. Loved the banana and mango smoothie and honey pancakes! Accomodation was pleasant- a balcony, separate partitions for shower, toilet and wash basin was convenient for 2 people. Separate kitchen/dining area and a laundry with washing machine/dryer, good for long stays. There is a popular cafe at the end of the lane. Try the crème Brûlée coffee! The front desk helped with tour information and local shops. Highly recommend staying here.

Un hôtel très bien situé proche de la citadelle de Hué. Très bon rapport qualité prix. Chambre spacieuse et propre, personnel toujours aimable et disponible. Merci à Thien pour sa gentillesse et ses bons conseils 😊. Elle parle très bien le Français et toujours disponible pour répondre aux clients. Merci à Van Duc très attentionné pour les clients.

Ottima posizione per visitare la Cittadella imperiale. La proprietaria è gentile e disponibile. L'hotel dispone di noleggio scooter utile per visitare le tombe degli imperatori. È molto vicino a locali per cena e colazione. Abbiamo utilizzato anche il transfer per l'aereoporto

Après un voyage en train de nuit depuis Hanoi au cours duquel nous avons peu dormi (nous avions été mis en garde de l'inconfort généré par les secousses permanentes), nous sommes arrivés au Vinpearl hôtel Hue à 9h du matin. L'accueil fut très attentionné, la chambre au 31 e étage (quelle vue de là haut!!!) fut mise à disposition dès 12h. La préposée aux transports / excursions arrangea directement et avec beaucoup d'efficacité notre acheminement en limousine vers Hoi An, prévu deux jours plus tard. Nous fûmes comblés par la Grande chambre de luxe offrant espace, vue, aménagements fonctionnels, literie de super-qualité. Le design de la piscine intérieure est remarquable. Buffet petit déjeuner très élaboré. Nous nous sommes sentis cocoonnés au Vinpearl Hotel Hue.

Le centre de la ville est situé à proximité du ancien palais impérial. L'hôtel est très agréable et le personnel est très aimable et utile. La nourriture était également bonne. Commençant dans une chambre à prix, c'était une chambre spacieuse, mais pas de fenêtres regardant dehors. Les chambres plus petites semblent avoir des fenêtres, certains d'entre elles ont même des balcons. Dans l'ensemble, nous avons eu un grand temps. Le personnel de l'hôtel a aidé à organiser des conducteurs aussi pour les excursions. Deux pouces en haut 👍👍

Un hôtel moderne merveilleusement aménagé avec un fort clin d'œil à l'endroit où vous vous trouvez. Nous avons visité le spa et mangé plusieurs fois au restaurant. Mon seul commentaire non positif est un léger manque de processus et de cohérence. Le personnel était adorable et attentionné, mais le processus d'expérience au spa avait besoin d'être un peu affiné, la cohérence de la présentation des boissons et des tables dans la salle à manger était un peu aléatoire et le ménage était également un peu incohérent. De petites choses mais tout à fait conformes au niveau de la propriété. Je le recommanderais quand même !

We had high expectations as this was a much rated hotel. To give the positives first - great restaurant staff in both restaurants. Lively housekeeping staff and guards at the entrance. Reception - not so good. ‘It properly trained to manage guests requests. Wasn’t helpful with information nor clarity in services. We rented scooters for 3 of us and took them at 1600 when we first arrived. Every time we returned to the hotel, we have the keys to the guards. This is what we did when we finished using the scooters 24 hours later and rhanked the guards telling them we were done as we’d be staying in your chill before checking out the next day. So they wanted to charge us for another day for the scooters - they never told us we had to give the keys back to reception because we collected them from the guards. The Receptionists also agressively asked where was the pen which was in the room. Most hotels expect you to take their pens but on this occasion, we had no idea where it was. I was so mad I left three of my biros for them to use. They wanted to charge us for the pen. This is not to mention that my AirPods which were in the room went missing. The Spa was OK. I added an hour yo my free 30 minute session and when asked to rate, I marked GOOD as it was just that. They asked me to change that to excellent which irritated me and I declined because it wasn’t excellent! Not well trained in etiquette. There are choices of hotels in Hue. Never gain will we stay here. Very disappointing.

One of the highlights of our vacation was the opportunity to visit traditional craft villages and experience first-hand the vibrant crafts and traditions of Hue. We visited a conical hat making village, where we learned the intricate process of creating Vietnam's iconic conical hats. We also explored the traditional weaving village, where the rhythmic sound of the looms filled the space and witnessed the process of creating beautiful silk fabrics. Truly an interesting and worthwhile destination, the service and Very comfortable place to stay, definitely a place you should not miss when coming to Hue City

Hôtel très agréable dans un écrin de verdure, offrant de multiples services ( spa , piscine, vélos etc ) le restaurant est de bonne qualité ainsi que le buffet du petit déjeuner en revanche pour un 5 étoiles le personnel ne parle pas ou peu l’anglais . C’est un élément surprenant pour ce type d hôtels accueillant de nombreux touristes internationaux. Merci au patron de l hôtel de proposer dés formations au personnel . Les employés sont très polis et gentils .