Park Hotel

Ayant séjourné 6 jours, ma première chambre était près de la route et très bruyante. Je ne pouvais pas dormir. Les ressorts traversaient le matelas, le bruit de la route m'empêchait de dormir et la télévision ne fonctionnait pas ! J'ai changé de chambre, pas de télé dans la chambre, plus calme cependant. On m'a demandé une caution de 50 £, j'ai donné ma carte à la réceptionniste. Ils ont dit qu'il faudrait 14 jours pour recevoir mon dépôt. Après leur avoir téléphoné aujourd'hui, ils disent maintenant qu'ils ne m'ont pas facturé les 50 £ et c'est 25 jours plus tard ! Ils ont peut-être raison de ne pas prendre la caution, cependant, la réceptionniste m'a parlé de l'attente de 14 jours. Donc pas un excellent service, pas une super chambre, je n'y retournerai pas.

Donc, mon partenaire a réservé cet hôtel et ensuite nous avons lu les critiques sur TripAdvisor. Inutile de dire que nous avons alors paniqué pour essayer de trouver une autre réservation car les critiques ici sont loin d'être élogieuses. Après avoir échoué, nous avons décidé de l'essayer et de le jouer à l'oreille. Cependant, nous avons été accueillis dans un hôtel complètement différent de ces critiques. Le bâtiment a été fraîchement repeint et décoré. En fait, ils repeignaient le mur extérieur pendant notre séjour. Nous avons été accueillis par le personnel sympathique de l'hôtel, accueillant et agréable. Il y a une caution de 50 £, mais celle-ci vous sera restituée à condition que vous ne fumiez pas dans la chambre ou ne l'endommagez pas. Nous étions dans la chambre C14 et le bâtiment dans lequel se trouve cette chambre vient d'être refait, vous pouvez littéralement sentir la nouvelle moquette et la nouvelle peinture. La chambre en elle-même n'avait rien d'extraordinaire, mais elle était propre, fonctionnelle et plus moderne. Il y a beaucoup d'espace de rangement, même si je resterais avec vos propres cintres pour l'armoire car il n'y en avait pas, mais nous étions heureux d'y ranger nos sacs. Il y avait une télévision qui fonctionnait parfaitement. La salle de bain était petite mais convenable avec une douche qui fonctionnait. Il y avait 2 rouleaux de papier toilette fournis, des savons gratuits et 2 jeux de serviettes blanches et propres. La fenêtre de la salle de bain était verrouillée et ne s'ouvrait pas. Les deux fenêtres de nos chambres s'ouvraient et les rideaux étaient propres et modernes. La literie était blanche, impeccable et le lit était ferme mais confortable. Je recommanderais de prendre votre propre oreiller car ceux fournis sont assez fins, mais certaines personnes aiment ça. Les murs sont assez fins dans le bâtiment et nous pouvions entendre ce qui se passait dans le couloir mais cela étant dit, il ne se passait presque rien et nous avons bien dormi pendant les 2 nuits de notre séjour. Nous n'avons pas pris le petit-déjeuner car nous ne pensons pas qu'ils le faisaient, mais si vous souhaitez une double vérification à la réception. Il y avait une bouilloire mais pas de tasses ni de cuillères à café, donc je les prenais. Je recommanderais également de prendre un ventilateur en été, car nous avons trouvé la pièce incroyablement chaude et humide, mais nous sommes des gens qui ont TOUJOURS chaud, donc ce n'est pas un reflet de la pièce. Dans l'ensemble, ce n'est pas le Ritz mais c'est bien mieux car il est en cours de rénovation évidente et constitue un séjour agréable et économique. Le personnel est super sympa et se met en quatre pour vous. Nous allons certainement réserver à nouveau et nous avons hâte de voir ce petit hôtel recevoir de meilleures critiques à l'avenir. Je n'ai pris aucune photo car j'étais trop occupé à visiter Londres, mais cela ne ressemble vraiment plus aux photos ici. Un merci spécial au membre du personnel qui a imprimé nos billets pour nous !

Absolute dump. Pictures are deceiving. Theres no tea cups or complimentary tea/coffee. They charge extra £50 deposit on arrival n dont provide the basic. Rude and clueless staff. I had to argue to get tea/ coffee, no milk provided in the end. On arrival staff adamantly demanded the deposit referring back to website terms n conditions then when I referenced back to the website where it said breakfast is included they acted clueless n nodged their shoulders n refused to give me refund so i can leave and refer back to website claiming they dont deal with payments etc. contradicting fools and think they can bully u into their way. Do not book waste of time n money. Rather sleep in ur cars than here.

The hotel is basic and a building site. No cups, no shower gel and no toilet roll. Good thing is I have them in my bag. It’s cheap for one night. The place is clean at least. A deposit is held on my card. After two weeks it’s still not released. Don’t expect too much, then you will be fine in this place.

Be advised: - the hotel will take a £50 payment from your debit card, this isn't a pre-authorisation but an actual charge to your account returned to you in an advised 5 - 14 days. - You will be asked to provide your passport or driving license for ID purposes - This hotel is seemingly being used to support displaced people Positives: - The bedding was clean and comfortable - The beds are firm (my preference) - Breakfast is included, but this is mainly eggs, hashbrowns, sausage, toast - don't go expecting a full continental - Bathroom was adequate, a decent shower and clean. - There is adequate free parking for a London hotel - It is located across the road from a park which is good for a morning walk and is close to shops and local restaurants Negatives: - The hotel is showing signs of ware throughout - carpets could benefit from a shampoo and room furnishings are showing age - Triple room but only one cup and saucer (I'm northern, it had to be said! :-) ) We arrived at the hotel at 22:00 and left at 10:30 the following day as we were using the hotel as a base for our impromptu London adventure - for that purpose this was a perfectly good hotel. The bedding was clean and the private bathroom was adequate (again - a private bathroom for London rooms at this price point are VERY rare). I feel maybe hotel business is secondary to B&B accommodation at present and with the size of the accommodation the management may be in a position to "renovate" a part of the property for hotel use only - I would also probably suggest offering it as room only. A chain hotel room in this area of London would cost you approx £150 without breakfast, so please go to this hotel with expectations in line with what you paid for the room . Negatives:

Valentine Park is opposite, get yourself a tent and camp there. A dirty hotel, very unhelpful staff and a waft of exotic tobacco greet you upon your arrival. That is when you should turn around and find alternative accommodation, it will be one of the best decisions you'll make. Please, don't go here, I know they're saying they've put people up during the pandemic, but they haven't cleaned after them, and of course, there's the exotic tobacco issue.

I booked a double room at this hotel last minute for £76.18 for one night. I arrived there around 7.30pm with my friend. I have several bags with firstly which I carried due to the hotel not having parking for my car. I was then told at the reception I needed to show my ID which wasn’t an issue. But what shocked me was the man on reception at the time was adamant that the hotel policy states that they ask for all guests to pay £50 holding deposit and it is in my confirmation email! It turns out that I checked my email from agoda and there was nothing in the email about a pre authorisation at all and I read over the small print a few times and even to my bank! So clearly this guy was threatening me, it was either not being able to stay if I didn’t give my card for this pre authorisation or give my card details and stay! I couldn’t believe how rude this guy was on reception. I haven’t ever stayed in this hotel, so I definitely did not expect such terrible services. I gave my card for the authorisation anyway, and the man gave me an old school style key for my hotel room. I had asked for two glasses too which were dirty and I happened to clean out properly once I got into my hotel room, the key wouldn’t even turn properly and was getting stuck. As soon as my friend and i got into the room it had a funny smell, we had to air it out. I couldn’t explain what kind of smell it was but it wasn’t very nice! It got worse as time went on honestly! Tiles were cracked on the floor in the bathroom which was dangerous to me, old heater that smelt funny too when you turn the heating on. The bed was ridiculously uncomfortable and springy, I found it so uncomfortable I couldn’t sleep the whole night and another person next door was snoring so loudly it kept me awake. Obviously the walls were too thin! I ended up having a backache the next morning thanks to Park hotel and their springy bed! When I got up for breakfast the next morning I was surprised that there was no social distancing measures in place, people just coming and going as normal. I didn’t like that as some people were even rude and bumping into me! The eggs were cold, no brown or whole meal toast just white toast which I don’t even eat! No cereal just tea and coffee cheap that is!! I just wanted to eat quickly and get out of the breakfast room. On the way I asked the other reception guy for a hairdryer, he didn’t have anymore so I couldn’t even have a shower! Out of the whole hotel they have 10 hairdryers! Which means you literally have to bring everything of your own for this horrible hotel. No telephone in the hotel room so you couldn’t even call to complain etc. Even the second receptionist wasn’t very helpful! Doesn’t really say much about this hotel judging from all these reviews most recently: it seems like Park Hotel are not even a hotel judging from the layout of them, a lot of things need to be upgraded and change. I would not recommend anyone to stay here unless they really want to w

Bedroom was really clean and very pleasant. Staff is actually listening and making things happen which is a refreshing change. Breakfast was included and delicious. Nothing bad to say really!! Check in and check out were both very simple and straight forward.

The stuff are very unhelpful. They don’t care about customers. Very bad hotel . Very dirty.. They didn’t change the bin , towels or anything. Please have a expensive one than this dirty hotel with bad staff .