Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Réponse de l'établissement: Mabuhay! 🌟 Thank you for giving us a perfect score. Madamo nga salamat! 😊🧼✨
Anna Zandra
Chambre de luxe
Séjour au mai 2025
Autre
2 évaluation
10/10
Exceptionnel
Publiée le 1 juill. 2025
Delicious food buffet, awesome staff and clean room with amenities. Highly recommended.
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Réponse de l'établissement: Mabuhay! We’re absolutely thrilled to hear that you enjoyed our delicious buffet, experienced the warmth of our awesome staff, and appreciated the cleanliness and amenities of your room. Your recommendation truly means a lot to us. Madamo nga salamat! 🌸
Nat
Chambre Supérieure
Séjour au juin 2025
Affaires
1 évaluation
10/10
Exceptionnel
Publiée le 23 juill. 2025
Very clean, good services and delicious food.
Traduire
Réponse de l'établissement: Mabuhay!Thank you for your kind words! We’re glad you enjoyed our cleanliness, service, and delicious food. Your feedback encourages us to keep delivering the best experience to our guests.We hope to welcome you back soon!Madamo nga Salamat!
JoshyyyDP
Chambre Supérieure
Séjour au mars 2025
En famille
2 évaluation
8.5/10
Très bien
Publiée le 25 avr. 2025
Cozy rooms, friendly staff, and perfect location—highly recommend for a relaxing stay!
Traduire
Réponse de l'établissement: Mabuhay! 🌞 Thank you for your kind words! We're thrilled to hear that you enjoyed our cozy rooms, friendly staff, and convenient location. Your recommendation means a lot to us, and we’re so happy to have made your stay a relaxing one. Madamo nga Salamat! ❤️
Dimz
Chambre Supérieure
Séjour au mars 2025
En couple
13 évaluation
10/10
Exceptionnel
Publiée le 20 avr. 2025
Our go to hotel whenever we visit Iloilo. Always love your breakfast buffet selection.
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Réponse de l'établissement: Mabuhay!Thank you so much for making us your go-to hotel whenever you visit Iloilo! We’re truly grateful for your continued trust and support. It makes us so happy to hear that you always enjoy our breakfast buffet selection—our team works hard to offer a variety that our guests will love.Looking forward to welcoming you back on your next visit!Madamo nga salamat!
Ma Peńe
Chambre Supérieure
Séjour au fév. 2025
En famille
1 évaluation
9.0/10
Excellent
Publiée le 26 mars 2025
Very good breakfast and comfortable sleep. Unfortunately, swimming pool is not available at the time of our check in. Staff are friendly too👏🏻
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Réponse de l'établissement: Mabuhay!Thank you for your feedback! We're so glad to hear you enjoyed the breakfast and had a comfortable sleep. We apologize for the pool being unavailable during your stay, and we truly appreciate your understanding. It's great to know you found our staff friendly, and we hope to welcome you back for a complete experience next time!
Invité
Chambre de luxe
Séjour au fév. 2025
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 16 mars 2025
From the moment I arrived, the staff were warm, welcoming, and extremely helpful. The check-in process was seamless, and I was impressed by the modern amenities and spotless cleanliness of the room.
The bed was incredibly comfortable, and the room was quiet and peaceful, making for a great night's sleep. The hotel's location was also perfect for exploring [City/Area], with plenty of restaurants, shops, and attractions within walking distance.
What really stood out, however, was the exceptional service from the staff. They were always happy to help, whether it was recommending local restaurants or arranging transportation.
Overall, I would highly recommend to anyone looking for a comfortable, convenient, and enjoyable stay. I'll definitely be back!
*Highlights:*
- Friendly and helpful staff
- Clean rooms
- Comfortable beds
- Great location
- Excellent service
Traduire
Réponse de l'établissement: Mabuhay!Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience from the moment you arrived. It’s fantastic that you found our staff to be welcoming and helpful, and we're happy to know that the check-in process was seamless for you. We're also glad you enjoyed the comfort and cleanliness of your room, as well as the peaceful environment for a restful night’s sleep.Our team will be so pleased to hear your kind words, as we always strive to provide exceptional service. It’s great to know our location made it easy for you to explore the area and find nearby attractions.Thank you again for your recommendation! We can't wait to welcome you back for another comfortable and enjoyable stay.
Travel_PH
Chambre familiale
Séjour au fév. 2025
En famille
1 évaluation
5.0/10
Publiée le 16 mars 2025
"I booked this hotel with the expectation that my family would enjoy the swimming pool. Upon arrival, we discovered fish floating in the water, which leads me to question the validity of their sanitation permit from the city and the room had a strange, unpleasant smell and they ask the staff what is that they smile and go away
Traduire
Réponse de l'établissement: Mabuhay!Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. We're extremely concerned to hear about the condition of the swimming pool and the unpleasant smell in your room. Cleanliness and guest safety are our top priorities, and we take your comments very seriously. Rest assured, we will investigate both the pool and room conditions to ensure these problems are addressed promptly.We also apologize for the lack of assistance from our staff when you raised your concern. This is not the standard of service we strive to provide, and we will work with the team to ensure all guest inquiries are handled with the utmost care and attention.We genuinely appreciate your feedback and hope you will consider giving us another opportunity to provide a much-improved experience in the future.
Yudi4thment
Chambre de luxe
Séjour au janv. 2025
En couple
1 évaluation
10/10
Exceptionnel
Publiée le 20 fév. 2025
Nice Ambiance, good staffs, clean... Check in is a little bit slow when peak season but understandable. Worth every penny.
Traduire
Réponse de l'établissement: Mabuhay!Thank you for your great review! We’re so glad to hear you enjoyed the ambiance, our friendly staff, and the cleanliness of the hotel. We appreciate your understanding regarding the check-in process during peak season, and we’re always working to make improvements for a smoother experience. We’re thrilled that you felt your stay was worth every penny, and we look forward to welcoming you back soon!Warm regards, Hotel Del Rio Team
Hopey
Chambre Supérieure
Séjour au mars 2025
En famille
11 évaluation
10/10
Exceptionnel
Publiée le 16 avr. 2025
Accommodating staff, very good service from room service.
Traduire
Réponse de l'établissement: Mabuhay!Thank you so much for your kind words! We’re delighted to know you had a great experience with our accommodating staff and that our room service made a positive impression. Your feedback means a lot to us and inspires our team to continue providing excellent service with a smile.Madamo nga salamat!
Nicethor
Chambre Supérieure
Séjour au déc. 2024
Affaires
40 évaluation
8.5/10
Très bien
Publiée le 14 fév. 2025
I loved the hotel's location—it was perfect and so convenient for getting around. The food was absolutely yummy, and the breakfast was a delicious buffet with plenty of options to choose from. The room was huge and very comfortable, offering plenty of space to relax. However, the building itself felt a bit old and could use some retouching to fix visible damages. Despite that, I had a great stay and would still recommend it!.
Traduire
Réponse de l'établissement: Mabuhay!Thank you for your wonderful review! We’re so glad to hear that you loved our convenient location, enjoyed the delicious buffet breakfast, and found the room spacious and comfortable. We appreciate your honest feedback about the building, and we’ll definitely take it into consideration as we continue to improve our facilities. We’re thrilled that you had a great stay overall and truly appreciate your recommendation. We hope to welcome you back soon!Warm regards, Hotel Del Rio Team
John Be Good
Chambre de luxe
Séjour au mars 2025
Affaires
2 évaluation
8.5/10
Très bien
Publiée le 10 avr. 2025
Love this hotel since my 1990s trip till now
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Réponse de l'établissement: Mabuhay!Thank you so much for your continued love and support since the 1990s—what an incredible journey it’s been! We’re truly honored to have been part of your travels through the years, and it brings us so much joy to know that you still enjoy staying with us. Guests like you are the reason we strive to keep improving while staying true to the warm hospitality we’ve always been proud of.Madamo nga salamat!
Melissa
Chambre familiale
Séjour au nov. 2024
En famille
1 évaluation
7.0/10
Publiée le 10 janv. 2025
The rooms are clean however, the building was too old and the air-conditioner sound was too noisy. Even the toilet fan was too noisy.
The breakfast was good but the fruits and desserts were outside the restaurant so we have to go out to get some.
The staff are very friendly and hospitable.
Traduire
Réponse de l'établissement: Mabuhay!Thank you for sharing your detailed feedback. We’re happy to hear that you found the rooms clean and enjoyed the breakfast and the friendly service from our staff. We truly appreciate your comments about the air-conditioning and toilet fan noise, as well as the fruit and dessert setup. Your feedback is valuable to us, and we’ll certainly look into improving these aspects to ensure a more comfortable experience for future guests. We hope to welcome you again soon!
Samara0520
Chambre Supérieure
Séjour au nov. 2024
En famille
43 évaluation
10/10
Exceptionnel
Publiée le 26 déc. 2024
My daughter and I enjoyed our stay in Hotel Del Rio this Christmas. Aside of friendly staff, we enjoyed the breakfast. Delicious foods and the waiters are very accommodating.
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Réponse de l'établissement: Mabuhay!Thank you so much for sharing your experience! We’re delighted to hear that you and your daughter enjoyed your stay with us this Christmas. It’s great to know that you loved the breakfast and found our staff to be friendly and accommodating. We truly appreciate your kind words, and we can’t wait to welcome you both back for another memorable stay!
DeeRF
Chambre Supérieure
Séjour au nov. 2024
Entre amis
3 évaluation
8.0/10
Très bien
Publiée le 18 déc. 2024
Always enjoy my stay in Del Rio. We used to stay here when we were little and enjoy the breakfast buffet. It was always nostalgic to stay here
Traduire
Réponse de l'établissement: Mabuhay!Thank you so much for your kind words! We're thrilled to hear that your stays with us have continued to bring back fond memories. It’s always a pleasure to welcome guests who have such a long history with us. We’re glad you enjoyed the breakfast buffet, and we look forward to making your future stays just as nostalgic and enjoyable. Safe travels, and we hope to see you again soon!