Relais Villa Olmo

Les points positifs: la gentillesse des filles de l'accueil, la chambre grande et confortable, une salle de bain très belle, un bon petit déjeuner, une piscine jolie avec une beau panorama. Les moins: une attitude plutôt désagréable et hautaine du personnel du store. La chambre no16: située en dehors de l'hôtel, une annexe de l'établissement, il faut passer à l'arrière de la cuisine pour la rejoindre. Elle est sombre avec des barreaux aux fenêtres, au bord d'une route passante et vue sur un magasin agricole. Vraiment pas chic.

Relais Villa Olmo is well connected and known in the small village but is severely lacking in refinement. On check-in, the various reception ladies were warm and welcoming. However, service dropped off from there. The “Please Clean/Do Not Disturb” sign was troublesome as it kept blowing away. We missed a day’s cleaning and the next day, at 2:15, our room was not cleaned. We were told the housekeepers did not see the sign (we found it blown into the bushes). Evidently, the housekeepers leave at 2:15, and it was quite difficult for them to muster half of a cleaning. There is no sense of a unifying management. We have never seen a manager, and it was painfully obvious. My wife, on the third day was refused breakfast because the hostess did not recognize her, and I was already eating. At the restaurant, we had the worst meal of our 2 weeks in Italy. Our first, and last dinner at Villa Olmo, was boiled dry pasta that was actually crunchy-no, not al dente, but crunchy. The creamy pecorino sauce was both bland, and extremely salty. That was left un-eaten. The near-by couple, also complained of a different overly salty entree. The secondie was the highly anticipated regional stew, yet quite a bland disappoin**ent. The chocolate tort dessert was also left uneaten. Thank goodness for the olive oil and balsamic to hydrate the dry bread. The breakfast was standard and had optional (for a price) items. The buffet had old slimy eggs that they did not refresh. That same old chaffing dish was left standing. In conclusion, I would recommend a small and more personable B&B that is more attentive. While tourists are bussed in for meals and tastings, I would recommend any other small local restaurants. The best meal we had was at Castello di Gabbiano’s restaurant, the Il Cavaliere. If not Michelin rated-it will be.

Endroit magnifique, au cœur des oliviers. Accueil très chaleureux, calme, reposant. Nous sommes venus en famille, nous n’avions pas réservé la villa avec piscine privée mais nous avons été surclassés ! Que du bonheur ! Un vrai paradis. Petit déjeuner gargantuesque au soleil… Et l’endroit est à 15 min de Florence, idéal pour aller visiter en journée et venir buller à la piscine en fin de journée