Black Isle Hostel

It’s a clean hostel and the location is extremely convenient, it’s just beside the bus stop. Also, the staffs there is super friendly and helpful that makes my check-in smooth.

very nice people and place there haha

因為行程改變，又加住了一晚，廚房設施雖然不是很大，但設施齊全，還有簡單的調料，有人經常打掃，因而非常整潔，很好！

I had booked a single room for Friday 20th Oct, but had to cancel due to disrupted buses and ferries because of the weather conditions. I phoned up the hostel at 2pm and they told me to contact *********** - who then referred me to email the hostel! This was the reply I had from Russell, the manager at Black Isle Hostel: "Unfortunately you have booked through a third party website and were outside the cancellation time for the booking, so the booking will be charged according to the cancellation terms and conditions." I dare say that this made me both sad and angry - this was a journey that I had been looking forward to and this way it ruined a lot for me as well as taking GBP 81.40 from me! First, last and only booking in that place!!!

Stayed at the Black Isle Hostel in Inverness, rooms are very tight and so the beds,showers were clean,but some toilets looked absolutely terrible with flushing not working,an extremely small kitchen with just a couple of plates plus reception closing very early at 8 pm,towels to rent for £ 2. Will stay somewhere else next time,do not recommend it!

This is a budget hostel. It's basic and still manages to be pretty good. The hostel was clean and the facilities were great. Check in was simple, the staff were friendly and helpful. Everything you could need was there. Showers, a kitchen, a descent diningroom/lounge and secure storage for bikes. The location could not be better, right in the heart of Inverness.

Kitchen is poor considering the size. It barely fits 3 people in. One hob, one microwave and 1 portable oven. Guests weren't great at cleaning after themselves. Comfy bed. Great powerful and hot showers. Conveniently located next to train station.

Stayed in Dorm 16 for one night. Check-in was straightforward as I’d already booked online and reception gave me the pass card along with instructions to make my own way to the room. The bed was made of metal frame and really sturdy. Despite having a bunk mate, I slept really well. A cage locker was provided underneath the bed and you’ll need a lock to secure it. I had a medium sized backpack and had no trouble fitting it into the locker. The bed also came with a private light and USB port. The entire hostel is clean. Despite the 6 bed dorm being full, there was no mess and smelt fine. The male toilets and bathrooms were in the same room, clean and functional. The shower had a delay tap that only sprayed water for 15 seconds, which is pretty short. There’s no control for the temperature shower, although it was hot enough for me. The main downside is the stairs. The reception is on the 2nd floor, rooms on the 1st and there’s no lift. The common room and shared kitchen are also on the 2nd floor. Location wise, the hostel is close to plenty of cafes. Restaurants, the attraction in Inverness, the high street and supermarkets.

Reviews are tricky when the overall experience is adversely affected by issues outside the accommodation's control. The advantages of this hostel's city centre location, close to bus & train stations, are outweighed by round the clock noise pollution from traffic and drunks disturbing the peace until 3am which inevitably results in a sleepless night. Ear plugs are absolutely essential. Checking in before 8pm is recommended as later arrivals need to report to a nearby bar to collect their entry card. Usual hostel facilities are offered and credit is due for cleanliness and the modern decor. Although the bunks do not have curtains, there are individual charging points & a light. No hot water in ablutions prior to 6.30am so for early starters it's an army style cold shower or do without. The manager is a likeable gentleman with many years experience in the hospitality sector and this is evident in his professional but courteous manner. If I was to return to this hostel I'd want to do so at a time when it is quieter in the hope of getting at least some sleep.