Me and my partner booked a night away to celebrate a birthday, upon arriving the front desk (think it was James) were very friendly and accommodating as we turned up a bit earlier than the sated check in time. We were allocated room 27, decent size room and very spacious bed, the bathroom was clean and tidy although the toilet flusher seemed to be temperamental. unfortunately there was a massive red/orange stain on the carpet which made the room feel a bit grubby considering we paid £152 for a 1 night stay. The Tv that boasted freeview and smart Tv capability was poor as half of the tv channels didn't have reception and the smart Tv aspect didn't work and the Tv wouldn't connect to any internet, unfortunately it was around 1130pm before we tried the tv so didn't see the point asking to change rooms at this time considering it was a 1 night stay. We used the coast restaurant at the hotel where we asked to sit outside due to nice weather, the barman took our drinks order after allocating us a table and brought the drink in a very timely manor and advised the waitress would come take the food order, unfortunately it would appear we were forgotten about as close to 50 minutes passed before I returned to the bar to place another drinks order and ask when the waitress would come to take the food order. the barman was very apologetic and the waitress came straight out and took our order, the food was prompt and nice so absolutely no complaints there, pricing wasn't to bad for the food but the bar is slightly overpriced with a pint of lager roughly £6/£6.50 and a cocktail around £10. We had breakfast included in the room and with the continental and cooked option we thought we were in for a treat but unfortunately this wasn't the case, possibly due to the time we booked but the continental selection was poor as most plates/bowls were empty as I'm guessing they didn't want to replenish anything before stopping the breakfast service. the cooked breakfast was bland and sp****, I opted for the full cooked breakfast and got 1 fried egg (over cooked and crispy) 1 black pudding (over cooked and brick hard) 1 potato scone (over cooked couldn't even cut it) haggis was bland (crispy on 1 side soft on the underside) small metal ramakin of beans that they normally give you sauce in when ordering dinner, guess its to make it look fancy 2 bacon ( over cooked) the breakfast was meant to come with a pork sausage but it didn't 1 small mushroom cut in half my guess is my breakfast was under a heat lamp for some time while they prepared my partners breakfast as hers all looked fresh. Finally while there we made use of the driving range and spa, the staff in the café were very friendly and helpful and had a lovely selection of cakes, the driving range its self could use a little maintenance just to tidy the place up. The spa was one of the most disappointing parts of our stay and was unfortunately the main reason we booked the Gailes, clean changing rooms with nice
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