Hôtels Mercure à Kaifeng

Location is near to attraction (wansuishan) but not adviseable to walk since it will be a long day walking Hotel Entrance is on a small street and tend to have traffic congestion due to the illegal parking Reception are friendly and helpful to a certain extend. Got free breakfast from member signup but the spread is disappointing . Went at 9am and most of the beverages are depleted. Instead of topping up, the staff tilt the dispenser for more beverages. The only meal item in the breakfast is just the mini hotdog Rooms is quite spacious, with separate bath and toilet. Lights switch is a mess with the bedside switch working on and off. Digital bidet is not working. Hot water is limited. Waited 5 mins for hot water and then halfway thru, the hot water ceases. Only 3 tv channel with no digital app available. Air ventilation quite bad as we can smell the smoke in our room. Althought there is a non smoking sign in the lobby, ppl are just ignoring thd sign. Direction to the laundry is not clear.