Avis : Karuizawa Prince Hotel West

J'ai séjourné plusieurs fois dans les hôtels du groupe Karuizawa Prince, dont Karuizawa Prince et cette fois Prince West. Comme l'hôtel est situé à une certaine distance de la gare, l'hôtel pouvait auparavant nous aider à transporter les bagages jusqu'au centre de service client situé près de la gare, ce qui nous a apporté beaucoup de commodité. Maintenant, le service n'est plus disponible et nous devons transporter nous-mêmes les bagages à la gare en navette et nous ne pouvons même pas stocker temporairement les bagages dans le centre de service pendant que nous pouvons visiter le point de vente ou déjeuner sans avoir à nous soucier des bagages. avant de prendre le train. Le retrait de ce service est décevant (comprenez qu'il n'est désormais accessible qu'à certains membres du club) et pas un bon accueil.

Intégré avec magasin d'usine, ski, station, restaurant, aire de restauration...

Place are beautiful and big, room is clean, staff are helpful and kind

Take the pickup bus and there are great choice of food in food plaza . Very serene and beautiful place

Nice location to have a ski experience. The buffet dinner was nice as well.

The staff of hotel is great. They are kind and hospitable to help customers. We also enjoyed the hot spring a lot. We would like to visit here again in the near future.

There is shuttle bus for station and skiing resort. And the outlet is right next to hotel so you don’t even have to wait for the 30 min shuttle bus.

We stayed in the cottage D, very old facilities, it’s a nice place but they should consider change their all appliances in the room, cos too old already. It’s very inconvenient that they don’t have a shuttle from cottage to lobby, we need to call them everytime we go out instead. The ski place was all man made snow, we were disappointed. We thought want to let the kids experience snow..

Clean & neat environment, with indoor & outdoor hot spring, convenience store, good service and the room size is appropriate. Worth the price!

Definitely will go back! Room view

Back to this hotel for 2nd time. Close to shopping outlets. After a day of travelling and walking, good to be back for an onsen.

Absolutely stunning resort ! Perfect location and comfort . The best in karizuwa experience. Would stay there again and again 😀😀😀👍🏽

I stayed with my family for two days, and really enjoyed! Location wise it’s within walking distance from outlet, and there are also shuttle bus options every 30 mins. Room is spacious in Japan standard, nothing fancy but all practical. The highlight is waking up in the morning, open the curtain and see birds jumping around the trees. There is also a nice lake and plenty of grass for my daughter to walk around. Sakura trees are the silver lining. Overall, a good escape from hustle bustle

Great cottage experience in Karuizawa, lovely ambiance and very peaceful to walk around the grounds during the day. We were lucky enough to also see some cherry blossoms still in bloom despite going in mid-April! Service is also great with transport services to the cottages. Only troublesome thing is that you'll need to plan your time well to take the internal shuttle bus back from the shopping plaza/hotel lobby as it comes every 10-20 min!