Best Western Santakos Hotel

Évaluations de Best Western Santakos Hotel

Best Western Santakos Hotel

St. 21, J. Gruodžio g., Kaunas, 44293 Kauno m, Kaunas, Kaunas county, LT-44293, LithuaniaVoir les informations sur l'hôtel
Best Western Santakos Hotel
Best Western Santakos HotelBest Western Santakos HotelBest Western Santakos Hotel
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Commentaires des voyageurs

4.1/5
Très bien
68 évaluation
Évaluations vérifiées
Emplacement4.2
Commodités4.1
Service4.1
Propreté4.1
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Toutes les évaluations(68)
Évaluations positives(25)
Évaluations avec photos/ vidéo(1)
Évaluations négatives(8)
Invité
2 lits simples, non-fumeurs, télévision à écran plat, Wi-Fi, cafetière
Séjour au mai 2024
Voyageur d'affaires
19 évaluation
3.2/5
Publiée le 18 juin 2024
Air conditioner doesn't work , so hot I the room
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Echoniuniuniu
Chambre lit king
Séjour au août 2024
Voyageur d'affaires
11 évaluation
5.0/5
Exceptionnel
Publiée le 21 sept. 2024
房間很乾凈 位置在很lovely的地方 出門100m 有一家很棒的咖啡館 酒店外面就是漂亮的紅磚城堡🏰 我很推薦
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Invité
Séjour au déc. 2022
En couple
3.0/5
Publiée le 31 janv. 2023
Hôtel d'un autre temps qui mérite une remise à niveau. Moquettes, peinture, électricité, plomberie sont un peu limites. Et le comble le chauffage fonctionne en plein mois de juillet ; impossible de le fermer dans la salle de bain. Petit déjeuner moyen. En résumé plus passable que moyen.
Réponse de l'établissement: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Invité
Séjour au oct. 2024
En couple
5.0/5
Exceptionnel
Publiée le 20 nov. 2024
"I had a fantastic stay at this hotel! The warm welcome from the staff made me feel right at home, and the breakfast was excellent with a great variety of delicious options. The location is perfect, making it easy to explore and get around. The combination of friendly service, great amenities, and a prime location makes this hotel a top choice. Highly recommend!" Loads of restaurants coffee shops every place we went to they were so nice. Would definitely stay here again.
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Invité
Séjour au juin 2024
Autres
1.0/5
Publiée le 13 juill. 2024
Poor, aircondition was not working, im the higest meber of best western and the last year at have more than 100 nights, and this was the poorest room i have, shampoo poor, the pressure from shower was poor, reception poor, breakfast poor, wery dissapointed
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Invité
Séjour au juin 2024
Autres
4.0/5
Très bien
Publiée le 5 juill. 2024
Not the biggest fan of Best Western hotels but this one pleasantly exceeded expectation. Very good size bedroom, well maintained, comfortable, spacious and quiet. Breakfast was fine, particularly by Eastern European standard. Location was good. Very close to the main promenade for the bars and restaurants, and a 20 minute walk at most to the town hall square at the heart of the old town. Free car parking provided.
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Invité
Séjour au avr. 2024
Autres
1.0/5
Publiée le 12 mai 2024
I had higher expectations for a 4-star hotel, but unfortunately it fell short. The air conditioning was ineffective , as it only operates from a certain date in the summer. The cramped toilet was a discomfort. Additionally, the shower with curtains lacked hygiene, as they seemed to never be replaced or cleaned between guests. The breakfast offering were subpar with cold and premade items , including stale pastries. The room were noticeably outdated. Overall, this property was a disappointment and I won't be returning
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Invité
Séjour au fév. 2024
Autres
4.0/5
Très bien
Publiée le 22 mars 2024
Staff was welcoming, kind and helpful. Room was nice and clean, so was the bathroom. Hotel is very close (walking distance) to the old town and the historic centre. Free parking was a great amenity. Rooms are a bit outdated and could use a renovation. Toiletries should be refreshed daily. Breakfast was nice, but could have more choices.
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Invité
Séjour au déc. 2023
Autres
2.0/5
Publiée le 7 janv. 2024
The bed was very uncomfortable, despite we select king size bed when booking , but on arrival we got two single beds connected together. During the sleep at night beds separated in two parts and it was very uncomfortable. Staff member on arrival was rude, and seemed not happy with her work duties. TV has only one national LRT channel available!!!!!!
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Invité
Séjour au oct. 2023
Voyageur d'affaires
3.0/5
Publiée le 2 nov. 2023
Hotel is well located close to main pedestrian alley but on a quite side street. Rooms are wide, with classical furniture, which really needs refurbishing. Nevertheless, all is clean, also the linen on the beds were OK and the beds were comfortable enough while not the very new. Breakfast should be improved with more non meat options, salads, vegetables & fruit
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Invité
Séjour au sept. 2023
En famille
5.0/5
Exceptionnel
Publiée le 15 oct. 2023
Three day visit to Lithuania and accommodated in Best Western Satakos Great value and well situated Beautiful double room overlooking street Quiet and comfortable Very spacious Easy check in although required to pay city tax €6 Didnt take up breakfast option €10 Close to main areas Turn left when leaving hotel and follow road round to main route towards Main Square Take Bolt (Uber) taxis Mega cheap Avoid public taxis Extortionate Train to Vilnius well worth the cost €26 first class x2
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Invité
Séjour au sept. 2023
Autres
4.0/5
Très bien
Publiée le 11 oct. 2023
Very nice hotel very close to the old part of the city. The rooms were very comfortable and clean. Free parking and good breakfast. Cant complain - this is what you should and will expect from a Best Western Hotel.
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Invité
Séjour au août 2023
Seul
5.0/5
Exceptionnel
Publiée le 16 sept. 2023
Lovely hotel. Staff were great but special mention goes to the wonderful staff in Reception! They could not do enough for me. So very helpful and informative. The food was in the form of a buffet and it was excellent! So much choice to cover every type of diet. Fresh and tasty. I only had breakfast there and it was delicious. Wonderful hotel. Would not hesitate to return
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Invité
Séjour au juill. 2023
Autres
2.0/5
Publiée le 18 août 2023
It was so old and sorry to say, but dirty! Everywhere were spider nets and BIG spiders. The “suite” was more like economy room. Total let down. Never would go there, even if it was free. I’d rather sleep in my car. I am so dissapointed in this room. Staff was okey and friendly.
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Invité
Séjour au juill. 2023
Autres
5.0/5
Exceptionnel
Publiée le 3 août 2023
It’s a shame that we only stayed at this hotel for one night, as overall it was the best one we stayed in during our small group tour of the Baltics. The hotel is attractive both inside and out, although I’m not sure if there is lift access from the street as certainly we had to carry our bags up a few stairs. Our room was at street level, right on the street, so we expected a certain amount of noise but it was actually really quiet. It was a good size and included a fridge and kettle - although only coffee, no teabags (luckily we had our own). Reception happily provided us with extra little milk(?) cream(?) portion pots for our tea. The beds were really comfortable - in fact it was the best sleep I had on our trip - and the shower was very good too. The only small point was that the room was overwhelmingly brown in decor, from furnishings to carpet to feature wall! Breakfast was typical for all the hotels we stayed at in the Baltics, with hot and cold options. There were gluten free rice cakes (marked as gluten free bread) but no other gluten or lactose free items that I saw.
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