The Royal Oak, Kelsall

Lovely staff, nice village near Chester. Great pub and breakfast hit the spot. The manager and staff really helpful and friendly. Bus stop just over the road too. Car park spaces were plentiful. Also another 2 pubs, coffee shop, shop in village. The main asset for the hotel is the people who run it. Very good.

Nice clean hotel . Good room with comfy bed and amazing shower. Friendly staff that made you feel at home . They do homemade pizzas in the evening which were delicious. Great location for chester and Liverpool and all quiet village of kelsall.

A few of us stayed here when racing at Oulton Park. Really can't fault the hotel. The car park was decent size and we could park with a trailer without issue, the rooms were great and the bar and restaurant served decent food that was well priced. All the staff were friendly and helpful. We will be back for sure.

We have just returned from a 2night stay, we had a travelzoo offer and upgraded to the Superior room which was just lovely, very spacious with a big bay window overlooking the front. The manager and staff were all friendly and had a lovely chat to one of the cleaners as we were checking out of our room. We had a look in another couple of bedrooms which were also really nice. The 2course evening meal and breakfast was delicious, all cooked freshly. Thankyou to the manager and the team for a wonderful stay - Marie & Richard

Very nice room, lovely food, pleasant staff! What's there not to like? Several 'moaning minnies' on here winged about the slowness of service. Well, as the food is cooked to order, don't expect it to be served in 5 mins! Just get a bottle of wine, relax and enjoy your partners company. Life's too short for petty recriminations. The breakfast was locally produced fare and was lovely and served very promptly by the chaps running the place.

We booked the Royal Oak as a last minute night away to watch a concert at Delamere Forest and what a fantastic little stay! Firstly we were greeted by the most friendly and helpful staff that organised our transport to and from the concert, the room was particularly lovely, very comfortable bed and very clean, bright and attractive. We had a lovely late lunch in the restaurant, vegan friendly and a drink sat outside in the lovely outdoor seating area. Breakfast also was perfect, again I was able to have a vegan option, flowing coffee and a really friendly, attentive manager looking after us. We would highly recommend this beautiful place to anyone, thanks for making our stay so enjoyable!

Amazing visit from start to finish rooms lovely and clean , beds very comfortable very friendly and polite staff nothing to much trouble , the food was amazing totally enjoyable stay from start to finish and will look forward to returning again

We went on a Travelzoo deal on a Saturday night. The room was large with a lovely big bed. After a few hours walking around Delamere, we ate at The Royal Oak. The Travelzoo menu, whilst limited, had great options. I had a Hoisin Duck pizza which was a triumph of fusion. The pizzas are freshly made on site and are really very good. Service was a little slow and about 30 minutes after finishing pizza, I had to go in to the bar to find someone to take our desert order. Luckily the sun was out and we were happy chatting, but this could have been more efficient. I dare say with a snappier service, we'd have spent more on drinks too! Breakfast the next morning was a good size and very well cooked. Overall I'd happily stay there again. I feel if service could just be tweaked and improved, i'd highly recommend.

We chose this hotel as a handy location for a concert at Delamere Forest, around 3 miles away. There’s a lot going for this hotel, in terms of its proximity to local tourist destinations (Chester is 9 miles away), plentiful parking space, great outdoor seating, and the spacious room we stayed in (room 102) but the service and amenities let it down. I’m struck by the majority positive reviews of this hotel, because we had a very different experience. The hotel’s website and on-site information describes it as a boutique hotel, and for £180 for one night B&B we’d expected more. The service at lunch on Sunday was slow to say the least but that was nothing compared to the wait for breakfast. Breakfast is served until 09.30. My husband ordered a cooked breakfast, and it was over half an hour before it arrived. When we enquired what the hold up was, all we were told was that the kitchen was backed up. This made no sense to me if the hotel knew how many guests it had staying. Top tip: if you are booking to attend an event like we did, make sure you arrange taxis months in advance. There are only a couple of taxi firms that serve the area and they get booked up well in advance. We tried to pre-book a month in advance and they were already fully booked.