Hôtels proches de Mont Chèvre, Kerkrade

le ”bémol” :Avant le dîner réservé pour 19h30 au Pirandello,.(délicieux)nous avons voulu prendre un apéritif au Luigi vers 18h30 pour profiter de sa merveilleuse ambiance .Personnel débordé (d'une évidente bonne volonté et souriant)le seul vin rosé (sicilien)à la carte indisponible(?)Nous avons reçu nos verres à 19 H20 ,et ce n'était pas du rosé..Arrivés au Pirandello,nous avons compris que l'apéritif devait être pris au Pirandello,et que le personnel était le même au Luigi et au Pirandello à cette heure là.Peut-être utile de le préciser..Ceci n'a pas gaché notre séjour .

The two stars is for the skiing facilities and a kind member of staff who filled a kettle with boiling water so I could have a cup of tea in the evening. The rest is not worth the money!! The rooms are over priced. We had a studio with 4 beds upstairs (one double, two twins) and sofa bed downstairs. The sofa bed cannot be used by friends as it’s right next to a toilet and shower with glass sliding doors, no privacy and you would be woken during the night with people going to the toilet right next to you. There is no kettle, tea/coffee in the room and the cafe doesn’t offer any take away hot drinks. Nor do they offer a selection of caffeine free teas so it’s impossible to have a drink whilst staying unless you have their limited range. The room isn’t serviced daily, strange for a hotel. The photos showed a desk, but there wasn’t one, might not be an issue for some but my children were revising for exams. Worst of all is the food. The cafe menu is full of ultra processed rubbish that comes from the freezer and the quality and taste is awful. If you are staying for a few days you are stuck with this menu as nothing else was open for lunch. Dinner - the hotel charged myself and my two children (aged 11 and 13) €33 each for a buffet dinner - €99 for 3. For this privilege we were offered a tray and 6 choices, to be served canteen style. This was rice, couscous, mixed veg, chicken, salmon or beef stew. Plus bread. Pudding was a few pears and oranges served whole and unpeeled and plain yoghurt you can spoon into a bowl. Not a buffet, this was a canteen with very limited choice, no puddings or icecream. No drinks except fruit cordial and water. When I complained to the staff that for €33 they should be offering some proper dessert options they said they would get some icecream from the cafe but then hid in the kitchen and didn’t come out for the rest of the service. I had to hunt down a staff member to order a glass of wine and was asked to pay for it before leaving. However when I left there were no staff insight and after 10 minutes I got fed up and left. I’ve no doubt it will be added to my bill of €99 even though they said it couldn’t be added to my bill and I would need to pay separately. €33!!! For one main. How can they justify that? The ski facilities are great and ‘some’ of the staff tried to be helpful but it’s clear there are serious failings in how the hotel is run. I won’t be returning and cannot wait to go home and enjoy some fresh food that’s not filled with UPF’s and costing €33 per plate

Le service était bon. Chambre complète. Petit-déjeuner bien soigné et choix vaste. Malheureusement, nous avons eu la Chambre au-dessus du pub irlandais. C'est beau inestimable. Jusqu'à 4.00 heures pas fermé l'œil. Malgré les fenêtres fermées ventilateur, même sans air-condition, et était très chaud ....Ces chambres au-dessus du pub devraient être utilisées de manière utile ......

L'hôtel est louable à tous les aspects: la zone de la chambre est modérée, la chambre est propre et confortable, la zone de lit unique est également très grande, le lit est particulièrement confortable et le repos est particulièrement bon. Le petit-déjeuner est toujours bon, après tout le petit-déjeuner européen est relativement simple. La qualité des produits de lavage est également très bonne. Le récepteur est très bon. Le service de Hilton est toujours très bon. Recommandé!

Pratique pour une escale, l'hôtel est en banlieue et il y a un parking (payant 12€...). Ma chambre était propre avec une bonne literie, mobilier moderne. Pour trouver sa chaîne de TV une liste serait appréciée, il faut chercher entre plus de 100 chaînes avant de tombé sur la sienne. Le plus gênant à été mon expérience le soir pour dîner. Après 1/4 d'attente le serveur qui était débordé car il devait s'occuper seul du bar et de la salle est venu prendre ma commande. 15 mn après j'ai eu droit à un hamburger de mauvaise qualité. Je déconseille de rester dîner dans cet hôtel, il doit y avoir de ”vrais” restaurants dans le quartier.

Le parking est super facile et vous devez utiliser notre clé de carte pour accéder à l'ascenseur. Le personnel de la chambre de front était très aimable et utile. La chambre est très calme, très confortable, mini-frigo avec fenêtre et boissons et snacks gratuits (5 sélections d'articles incluant vin et bière) - Grand bureau avec chaise de mousse de mémoire - Bon TV avec entrée HDMI externe - Verres réels dans la chambre - Dispenseur de savon monté sur la paroi de la salle de bain + autres équipements - Machine Nespresso avec poches et crème Pour améliorer - WiFi, même si j'étais sur le plan de primes, le signal était faible à modéré - Pas de ports USB - La pression de l'eau est juste ok - Le baignoire n'a pas beaucoup d'espace contre - AirCon va aussi bas (peut-être 24/25?) que d'autres commentateurs ont noté TIP: Si vous arrivez le dimanche à Aachen, presque tout est fermé, Cependant, les villes néerlandaises sont aussi proches que une voiture de 20 minutes et la plupart des magasins sont ouverts à partir de l'après-midi dimanche

A no-frills, nicely decorated, well located, clean hotel. Nothing bad to say (except that a more thorough take at cleaning the upper shelf of the wardrobe would be welcome). But everything else was really optimal. I did not need to interact with the staff at reception during my stay, so I can not report on that. The girl who checked me in was efficient and polite, and that was all the contact I had with the reception. I spent interesting evenings at the bar tasting several gins of their rich gin menu, and the two waiters I interacted with were very helpful and professional. I had a ”room with a view”, not the lowest price-range, and it was perfect for one person, although it was a double. The bed was indeed double, but the closet would have been on the small side for two people staying more than a couple of nights. If I have to point something out is the lack of a light curtain in addition of the thick, darkening curtain that the room had. If you did not want to be seen by neighbourghs in the building in front, the only option was to close the curtain, which was very effective in darkening completely the room. This at midday seemed a bit too radical. But the summary of my experience is that I will come back to this hotel if ever again in Aachen.

This was our first stay ever at a vd Valk hotel and I start with the positive things. 1) Staff at the lobby and the breakfast very friendly and helpfull. 2) When we arrived we got an other room after a complaint without any problem. What disappointed us strongly were the following. 1) We got a room where the carpet all over had black smudges which looked really dirty. 2) The bed in the new room was on the side facing to step out like a slide at a holiday park. It was worn out by the” heavy weights” over time and never repalced. I fixed this problem temporarely myself by turning the very thick second mattrass over. 3) My wife and I were not able to watch our own old digitized pictures and short video's (TV has an USB port) because the television terminated everything in such that we even could not watch TV at all. Watching only TV was restored by a very helpfull staff member. 4) Between my bed and the wall were a lot of big and thick parts of clocked together dust. (see pictures) These rooms stay very dark even with all ”lights”turned on and by accident I noticed this because I used my flashlight in the night. 5) Vd Valk send us by e-mail a voucher for a welcome drink which did not specify any period of validity. When were thirsty the last day we decided to use it and went to the lobby and showed this voucher and the answer was that it was only valid on arrival. When I told the lady that this voucher did not mentioned anything about it she then told us to get a cup of coffee where we just had breakfast 1 hour before. This first acquaintance (in Dutch kennismaking?) with vd Valk hotels was ice cold and for us never more. So to say, our first and last.

Cadre splendide tant au niveau des bâtiments que des espaces extérieurs. Calme appréciable. Belle décoration. Chambre de caractère bien équipée. Excellent accueil et très bon petit déjeuner. Le personnel tient compte des demandes des clients. Cet établissement mérite bien ses *.