Theoxenia Residence

My wife and I were travelling with our 18-month old twins. The hotel were extremely helpful, and couldn't do enough for us and our children. Highly recommended!

A luxurious looking building in a really convenient location. Lots of nice restaurants around. The hotel is fine but definitely not a 5 star. A 3 star at a push. Rooms are tired, shower in the bathroom was broke, pool area wasn't maintained and the breakfast is generally poor. In terms of the staff, the guy at reception who checked me in was so friendly but all other staff were unfriendly and abrupt.

I wish I’d read the review below mine before booking. Believe it. I had to give 1 star, as you have to give at least 1 in order to leave a review. I reiterate all of it: Rock hard old mattresses with coils sticking out. Rude or non existent service especially at breakfast. I’d add, my room overlooked a bar/restaurant. Kept up until midnight with the music and noise last night - which was a Monday. The food is bland. Pizza for breakfast? I asked for a coffee in the morning as the serve yourself filter had ran out. He came over, shook it and tipped it to give me the dregs. All of that done like I was an inconvenience. It’s not a 5 star. I’d give it a 2. Please don’t book this hotel.

Let’s go in order: - Completely absent attention to the client. Staff is unprepared and bothered by anything you might ask them. - The carpets in the halls were filthy with multiple stains - The room was not clean, I found multiple hair on the chair close to the desk and on the towels in the bathroom as well as dust all around the room - I checked the bed and it was not dirty thankfully. Nevertheless it was incredibly uncomfortable and I could feel all the metal springs - I went to breakfast the first morning and the service was completely absent, no one greeted me in any way or asked what I wanted to drink for example (there are no coffee machines to make a cappuccino/tea/espresso/etc on your own so I would expect that someone asks me) - On the second day I went again for breakfast and took an orange juice from the dispenser; I saw something dark floating in the dispenser, but did not pay attention to it until I noticed it in my glass and took a closer look - it was a worm (!!!). I told the waitress and she came back to me sayin that it was a dark piece of apple (…) - I left it there because I did not want to discuss, but please check the pictures and let me know. Also, it was orange juice so not sure how the apple thingy ended up there. Overall I have no idea how they got 5 stars, but this place should just close. Everything about it was unacceptable and unprofessional. Do yourself a favour and never go to this place.

This is a hotel which appears to be extraordinery but is not as luxury as it seems to be. Over all is a decent hotel in a price which shouldn't be higher than 130-150 eyro per night.Clean rooms and kind personnel.basic (maybe poor) breakfast. nice location if you want to visit kifissia

Το προσωπικό είναι φιλικό και εξυπηρετικό, οι χώροι είναι πεντακάθαροι και άνετοι. Το ξενοδοχείο επίσης διαθέτει και χώρο πάρκινγκ για το αυτοκίνητο, κάτι εξαιρετικά βολικό. Αξιοσημείωτο είναι επίσης ότι πρώτη μου φόρα σε ξενοδοχείο είχα άριστη ταχύτητα ίντερνετ Wi-Fi. Δεν αργούσε καθόλου.

Τεράστιο ξενοδοχείο, με πολλές ποιοτικές υπηρεσίες. Προσωπικά, σπάνια διαμένω σε ξενοδοχεία καθώς όποτε έχω ταξιδέψει, μένω σε σπίτι κάποιου γνωστού μου. Αν και δεν έχω εμπειρία λοιπόν, πιστεύω είμαι σε θέση να ξεχωρίσω αυτό το ξενοδοχείο για τις υπηρεσίες που προσφέρει με το πιο τοπ από όλα να είναι το spa. Μου φάνηκε επίσης ότι έχει τρομερή εσωτερική οργάνωση για αυτό και βγαίνει αυτό το αποτέλεσμα !

Ένα διημεράκι έκατσα και πραγματικά το απόλαυσα. Ήρθα με όλη την οικογένεια και κλείσαμε δυο δίκλινα. Τα δωμάτια είναι υπερπολυτελή και καλύπτουν κάθε ανάγκη. Το room service είναι απίστευτα γρήγορο και η κουζίνα εξαιρετική. Ό,τι φάγαμε ήταν χορταστικό και πολύ νόστιμο. Το προτείνω ανεπιφύλακτα !