Avis : Suisui Garden Ryokan (in the Art Hotel Kokura New Tagawa)

Réponse de l'établissement: Thank you very much for staying at Suisui – Hyakunenn Teien no Yado and for sharing your thoughtful feedback.We are delighted to hear that you enjoyed the charm of our traditional house and garden. Your kind words about the spacious living room and other areas are truly appreciated and encouraging to our staff.We also thank you for pointing out the slight smell, which can occasionally be present in houses of this age. As the house is over 120 years old, it is a challenge to completely eliminate such characteristics, but we will continue to improve our cleaning and ventilation efforts to ensure a more comfortable stay.Once again, thank you for your valuable comments. We hope to welcome you again in the future.With heartfelt thanks,Suisui Garden Ryokan

Réponse de l'établissement: Thank you very much for your warm and thoughtful message.We are truly honored to hear that you enjoyed the peaceful ambiance, the beauty of our Japanese garden, the delicious breakfast, and the comfort of your room. To know that you felt like royalty during your stay brings us the greatest joy.We would also like to express our sincere thanks for your kind words to our manager, Nakayama. He is delighted to know that his personalized recommendations helped you discover some of the hidden gems in the city.All of us at Suisui Garden Ryokan are sincerely looking forward to welcoming you back in May.It will be a pleasure to host you again.Warm regards,Suisui Garden Ryokan

Réponse de l'établissement: Thank you very much for staying with us and for sharing your wonderful feedback.We are delighted to know that you enjoyed our breakfast, the spacious guest room, and the private dining experience. It brings us great joy to hear that you also appreciated our “One Coin Happy Hour.” This special offering, where guests can enjoy all-you-can-drink for just 500 yen, is one of our most popular features, and we are pleased that the atmosphere of our bar added to your experience.Your kind words are truly encouraging and serve as a great motivation for our team. We hope to welcome you again in the near future for another pleasant and memorable stay.Sincerely,Suisui Garden Ryokan

Réponse de l'établissement: 非常感謝您選擇入住Suisui Garden Ryokan，並分享如此温暖真摯的評價。我們非常高興得知，您在非熱門旅遊區域的假期體驗超出了預期，意外預訂到本館最寬敞的日式套房，並感受到專屬管家的貼心服務與高質量的餐飲安排。能夠為您與家人，尤其是小朋友們，留下難忘的回憶，是我們最大的榮幸。您的肯定與支持，是我們不斷追求卓越服務的動力。期待不久的將來能再次歡迎您光臨，再次為您呈現獨特的日式庭院住宿體驗。順祝 安康Suisui Garden Ryokan

Réponse de l'établissement: 感謝您此次下榻本館，誠摯感謝您撥冗留下寶貴意見。關於您提到的浴室稍感寒冷之處，我們深感抱歉。得知在提供暖氣設備後，您能夠舒適地使用浴室，我們感到十分欣慰。誠摯感謝您提供的寶貴建議。同時，對於您給予本館整體設施與服務「近乎完美、令人難忘」的高度評價，我們倍感榮幸。能成為您旅途中美好回憶的一部分，亦是我們莫大的榮幸。未來我們將持續努力，致力於提供更加舒適且令人滿意的住宿體驗。全體員工衷心期待您再次蒞臨。Suisui Garden Ryokan

Réponse de l'établissement: 非常感謝您此次蒞臨Suisui Garden Ryokan，並撥冗分享寶貴的回饋。得知您在整個旅程中對本館有如此高的評價，我們感到無比榮幸。能夠讓您喜愛我們的客房與日式庭園景致，是我們全體員工莫大的鼓勵與肯定。關於您提出的延後退房服務建議，我們也誠摯地感謝您的用心反饋。我們將會認真考慮此項服務的可行性，期望能讓未來的旅客享受更加舒適與充實的住宿體驗。期待不久的將來能再次為您服務，祝您一切順心如意。謹啟Suisui Garden Ryokan

Réponse de l'établissement: 非常感謝您的入住。 我們還要感謝您花時間撰寫對我們酒店的評論。 我們很高興讀到您的諸多讚美之詞。我們非常重視您的意見和建議，並將進一步努力滿足您的期望。非常感謝您在百忙之中抽出時間與我們分享您的寶貴意見。 我們期待您的再次光臨。

Réponse de l'établissement: 스이스이 가든 료칸(아트 호텔 고쿠라 뉴 타가우에 구별되는 문화재)을 이용해 주셔서 진심으로 감사드립니다.또한 시간을 내어 리뷰를 작성해 주셔서 감사드립니다.우리는 당신이 우리와 함께 즐거운 시간을 보냈다는 소식을 듣고 매우 기쁩니다.저희 정원은 전문 정원사에 의해 관리되고 있으며, 도시의 번잡함을 잊을 수 있는 장소로 호평을 받고 있습니다.우리는 많은 칭찬을 받았으며 귀하의 의견을 읽게 되어 매우 기쁩니다. 고객 여러분의 칭찬의 말씀은 우리에게 가장 큰 격려가 됩니다.다만, 수하물 이동 서비스에 대한 배려가 부족하여 불편을 끼쳐드린 점 사과드립니다.물론, 원하시면 수하물 이동을 도와드리겠습니다.다시 한 번 운영을 재확인하고 직원을 재교육하여 서비스 개선을 위해 노력하겠습니다.다시 고쿠라 지역에 오실 때에는 꼭 저희 호텔을 지정해 주시기 바랍니다.고객님을 다시 만날 수 있는 날을 저희 직원 일동은 진심으로 기다리고 있습니다.스이스이 가든 료칸(아트 호텔 고쿠라 뉴 타가우에 위치한 문화재)

Réponse de l'établissement: 非常感謝您入住百年庭院旅店水井（註冊有形文化遺產旅店/小倉藝術酒店內）。我們再次感謝您在百忙之中抽出時間寫下評論。 我們很高興讀到您的諸多讚譽。我們很高興聽到您喜歡我們的早餐，這也是我們的特色之一。我們將繼續努力改進我們的服務，不辜負您的讚譽。我們期待您的再次光臨。百年庭園旅館 "水井"（有形文化遺產登記/小倉藝術酒店內）

Réponse de l'établissement: 非常感謝您入住百年庭院旅店水井（註冊有形文化遺產旅店/小倉藝術酒店內）。我們很高興聽到您在我們這裏度過了愉快的時光。我們的花園由專業園丁負責維護，是一個可以讓客人忘卻城市喧囂的地方，受到了客人的一致好評。最後，我們期待您的再次光臨。百年庭院旅館水井（註冊有形文化遺產小倉藝術酒店內）