Victoria Hotel Klaipėda

I was booking this room believing it was a pet friendly hotel. I agreed to pay the cost listed knowing there might be a pet fee and that it is, most of the time reasonable to expect. To my surprise, it was 25 euros per night. All in all, that would add 25% to my final bill and 100 euro extra for my stay. When I asked if this was negotiable they flat out refused. Now, I'm all aware of pet fees and find them reasonable to a degree. But this, an expensive hotel, adding 25% to a cost for a hotel room? And per night? Most hotels these days does not even clean their rooms every day. I want to warn other pet travellers that this is not a pet friendly stay. In the communication with the hotel I also wish to add they spelled my name wrong. As a high end hotel, I find it baffling that the basic courtesy in a high end hospitality business is not present.

While the hotel is new, you can visit it, but it is definitely not worth value of money. Location and breakfast are great. Good wifi. No bathrobes in the room, our room was oriented to inner yard with no daily light and you can see neighbors from the adjacent building.

High ceiling large room that felt insufficiently furnished. Television did not carry any English language channels and not channels such as BBC or Al Jazeera or CNN. The buffet breakfast, included in the tariff, was a huge spread that should please a very wide range of palate, that was served in an airy atrium - very stylish. Glass elevators take guests up and down in the atrium. Five minutes walk to old town. I was a walk-in - no reservation in hand - and paid more than what I felt the place could command but that is not the hotel’s problem. Modern hotel that felt new.

Really disappointing hotel, faux fancy design but the reality is a cheaply made, plastic furniture budget place but with the quality price tag. The breakfast was good, good selection of hot and cold options. They do however try to squeeze their guest with ridiculous and short sighted charges everywhere. They charge extra for juice at breakfast which was fine at first but then started to notice more of these silly additional charges. They Charge £23 for the pool, first hotel anywhere world wide I have experienced an additional charge for the pool. They give you a kettle but charge £3 for teabags. The room itself had a comfy bed but cheap synthetic sheets, the bathroom look good from far, but was actually fully tiled in cheap plastic faux marble tiles. Everything you flush the toilet a pump would turn on and shake the room. The shower was again cheap plastic faux stainless steel and was not levelled correctly so water would flow out into the bathroom. Nó facilities for laundry either, instead there is a weird horrible little room with 6 ironing boards, no windows and is so hot you might faint. The building it’s self is really nice, full of potential but sadly the filled this grand beautiful space with cheap nasty plastic tables, tacky decor and service style that feels like it’s designed to catch you out for extra cash rather than make you want to return. Hopefully this new hotel sees their foolishness and makes some customer thinking decisions that protect its future earnings with return clientele rather than just thinking about how to squeeze every immediate penny. Would not return.

For the price you pay, the service is underdelivered. There were several issues with heating and hot water, the “hot meals” at breakfast were cold and for the dinner we had to wait more than an hour and still the steak was like a gum. I would recommend to look for something else in town.

we just arrived and my baby boy have to clean his ass, but in the shower dont come hot water. The staff didnt know what to do, me also , because i dont have wet wipes with me and water is extra cold . i book hotel for one night to sleap and wash not just for fun.

Central location, walking distance to the old town. Spacious room, bathroom. Opened some months ago, yet, the feeling of being unfinished . Few pictures, plants etc - everything that makes a place cozy and livable. The same can be said about their pub. Staff is not well trained/familiar with the menu.

Verynew hotel! Still not ready!! Some services not available! Very friendly personal! But they all new and have to learn many in next weeks! Rooms are nice and enough place! Hotel is in the centre , so many possibilities togo in the old city.!