Atlantica Thalassa Hotel

Stayed here 2 weeks ago, there are prose and cons to the holiday but didn’t spoil the holiday Pros:- the hotel was spotless and the staff were very friendly and helpful, never had a problem getting a sun longer around the pool. The room was basic but very clean and has everything you need to make your stay comfortable. Towels were changed regularly and the room was cleaned every day. We had a late flight and only got the hotel late but a snack bag had been made up and given to us on arrival which was a nice touch.you do get a fridge in the room but it’s pretty pointless as you don’t get any drinks provided. Cons:- in the room there was 2 plug sockets 1 at 1 side of the bed and the other is on the wall as you go into the bathroom under the light switch, we couldn’t use the 1 under the light switch unless we stood a suite case up to place our phone on top, this was a bit of a pain as there wasn’t a great deal of storage to put your clothes away so we lived out of the cases for a lot of our stuff, the 1 at the side of the bed we used to boil the kettle even though the kettle is on a tray the other side of the room so charging phones and other things was a bit of a pain due to not being in the room for long. The hotel is in the middle of know where and it was a good 35/40 min walk before you even got to the first bar then another 30/40 min walk before you got into Kos town centre. We did get a taxi 1 day an it was 10€ each way which is a little expensive for a 5min drive I think, there is a bus that you can get but the whole time we where there it never turned up. The beach wasn’t very nice and you do get charged 3€ a day for the loungers but there is no bathroom facilities or anywhere to get a drink so we didn’t bother with the beach which is a shame. The food in the hotel was very limited and not a great choice and was cold, they did put a microwave in the dining room why we was there due to that many complaints be made. If you go for lunch or dinner later than the opening time you may find there is nothing for you to eat as we found out most nights. The pool bar and the evening bar tended to only had 1 members of staff on all day so as you can imagine you did have to waits a while to get a drink especially if people where ordering 2 or 3 cocktails. We had 2 small bottles of water provided in the room on arrival but the water machine to fill the empty bottle up was never plugged in so we had to go to the shop in the hotel and buy a bottle of water every day. It’s missing the self serve soft drinks and coffee machines to free up the bar for people wanting alcohol. Overall we had a nice stay for what we paid as it was a last minute deal but I wouldn’t of liked to have paid anymore for the holiday as you wouldn’t feel like you had your money’s worth

JUST COME BACK IN MAY 2024 FROM THIS HOTEL WHAT A NIGHTMARE.ARRIVED AT 12.30 AFTER TRAVELLING 8 HOURS.ONLY TO FIND DOOR WOULDNT LOCK FROM INSIDE.NO LIGHTS ON IN ROOM/MY HUSBAND MANANGER/AND MAINTENCE MAN COULDNT GET IT TO LOCK.EVENTUALLY GOT IT TO WORK 3.30 IN MORNING.THE ROOM WAS A STUDIO SIZE ROOM/CLEAN/THE BALCONY WAS VERY SMALL LOOKING OVER GUEST SO CLOSE IN BALCONY EYE TO EYE VERY CLOSE.NO LIFTS NO PORTERS TO HELP WITH YOUR LUGGAGE.COMPLETE NIGHTMARE.ASKED TO BE MOVED/AND THE DESK MANANGER VERY NICE WOMEN MOVED US TO BIGGER ROOM .THE NEXT ROOM BETTER VIEW BETTER LANDSCAPE.FIELDS.THE ROOM VERY CLEAN.THE FRIDGE THE WATER TRY WAS LEAKING.HAD TO MOVED ALL OUR LUGGAGE UP FLIGHTS OF STAIRS AGAIN NO PORTERS NO HELP FROM STAFF.THE ROOM BETTER.BEDDING VERY DATED AND FADDED NOT A WOW FACTOR.MY HUSBAND SAT ON CHAIR ON THE BALCONY AND THE WHOLE CHAIR COLAPSED AND HES NOT BIG SO HAD TO TAKE OUTSIDE.POOR DESIGN CHAIRS NOT SAFE,PLASTIC JUST COLLASPED ON SEATING VERY VERY POOR.AND NOT SAFE.LOCATION APPALLING IT WOULD OF COST US 250 POUNDS EXTRA FOR 2 WEEKS JUST ON TAXI FARE NO BUSSES OUT SIDE DIDNT TURN UP.SO DONT EXSPECT BUSSES FOR TRANSPORT JUST DIDNT TURN UP.APPALING LOCATION/OUT IN THE STICKS IF YOU DONT DRIVE/OR GET BIKES.NOT FOR YOU /NOT FOR THE FAINT HEARTED.WALKING 2 HOURS SLOW PACE TO NEARBY PLACES IE AMMENITIES.THE GOOD POINTS FOOD THE BEST/STAFF EXCELLENT/CLEAN BUT OUT DATED BEDDING/THE STAFF WAS THE BEST TRYING TO DO GOOD JOB/IN ADVERSE CIRCUMSTANCES AVENTUALLY TUI MOVED US.THANKYOU STAFF.