The Aeolos Beach Hotel

My wife and my 23 year old daughter has just spent 6 days here. It’s been a mixed bag for sure. I did initially write a less complementary review on here on day 2 and this was picked up by the management and I attended a meeting with 4 of them in the Managers office. They all showed concern and appeared to try and address my concerns to be fair. Firstly, this hotel has potential to be very good. We all agreed it is more of a 3* than a 4* feel overall. It’s small or silly things that make you think this. GOOD POINTS Our superior bungalow was one of the recent updated ones and was great inside. That was a 4* feel. Shame the maid wasn’t the best and would leave things not done ie cups left in bathroom or no replacement of coffee/tea items. I’d told the management there were 3 of us so why have we got just 2 cups? That was never dealt with. Overall our accommodation was great. The Beach Restaurant was a ten times better experience to eat as the main dining room is very dated and average. The sea view is outstanding at the beach restaurant. Food was generally ok but limited choice and on the repetitive side. Salads were great. Desserts no labels so had to guess what they were. We got upgraded to the premium pool which is beautiful and quiet, well kept clean pool. This normally only comes with Premium Bungalows. Definitely a 4* experience. POOR The gardens lacked a proper gardening team and sprinkler system for the vast lawns. Big potential to have beautiful gardens here with some TLC. Grass was not kept cut and looked untidy with ****s and baron looking in place. This would definitely give the place a huge lift aesthetically. Drinks I’d say average for AI but not to have bottles of water from bar was a bit mean in a hot climate. Better communication channels between the whole of the staff would be advisable too. The location is out on its own hence why it needs the upgrades to give a lovely 4* experience everywhere on the site. Bus into Kos Town is a must to get out for the evening. €2 into Kos Town, €1.50 back per person. Air conditioned buses very good. Advise you keep sat nav on to see where your stop is on the way back as it’s pitch black. Generally it’s been a pleasant holiday but definitely not one I’d return too because so many other hotel do it better.

The hotel is very clean and the manager was always around to check on things and ask guests if everything is ok which I thought was lovely. The staff were friendly and helpful. We had a room in the main building which was lovely. Very modern and clean with a beautiful view of the mountains. Very relaxing. The negatives are it’s very isolated so had to hire a quad as taxis were expensive as quite far away from everything and the buses weren’t working as it was over their Easter holidays. The bus wasn’t that regular either so made it very difficult. Not great for kids as not much to do. Hardly any evening entertainment and not much good when there was. The food wasn’t great. Not much choice, luke warm and very salty . Not much taste to a lot of it. Bread and rolls were stale . Drinks were not much better as there wasn’t much choice and they were all watered down . If you wanted a latte or cappuccino or any other drinks off the menu then you have to pay. It has put us off going all inclusive again as has to eat out a lot as couldn’t bring ourselves to eat in the restaurant. Kos town and local towns are lovely and a beautiful place to visit. The hotel was lovely but wouldn’t go back . Not much of a beach so had to go to next town where there are plenty of beaches and sun loungers .