Évaluations de Silka Cheras Kuala Lumpur

Réponse de l'établissement: Dear Sir,Thank you for your feedback. We're glad to hear that you found our location convenient, being next to the Taman Connaught MRT Station with a covered walkway. We appreciate your note about the room options; our deluxe rooms do indeed offer windows, while the Superior rooms do not. We regret any noise disturbances you experienced from the nightclub in the neighboring mall, as we strive to provide a comfortable stay for all our guests. Your comments are valuable to us, and we will take them into consideration for future improvements.Thank you.From, The Management

Réponse de l'établissement: Dear Chin Chuan,Thank you for your feedback. We're glad to hear you found our location convenient. However, we sincerely apologize for the noise disturbance you experienced from neighboring rooms, which affected your sleep. We understand how important a restful night is and are committed to improving soundproofing in our establishment. Your comments are invaluable as we strive to enhance our guest experience. We hope you will consider staying with us again and allow us the opportunity to provide you with a more comfortable stay.Thank you.From, The Management

Réponse de l'établissement: Dear Reen,Thank you for your kind words and for being a regular customer! We're thrilled to hear that you love our hotel and find it convenient. Your support means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything we can do to make your stay even better, please let us know!Thank you.From, The Management

Réponse de l'établissement: Dear Mr Azman,Thank you for your kind words about our hotel! We're thrilled to hear that you found it very clean and enjoyed our excellent customer service. It's great to know that our strategic location near the MRT station and the nice breakfast buffet added to your experience, especially considering the price of the room. We appreciate your feedback and look forward to welcoming you back on your next visit!Thank you.From, The Management

Réponse de l'établissement: Dear Sir/Madam,Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay while attending your daughter’s event. It's wonderful to know that Miss Sha at the reception made a positive impression and that you found your room to be large and clean. We appreciate your comments and hope to welcome you back in the future!Thank you.From, The Management

Réponse de l'établissement: Dear Sir/Madam,Thank you for your feedback. We apologize for the inconvenience you experienced with the location and the lack of a toothbrush despite your request. Your concerns are important to us, and we will address these issues to improve our services. We appreciate your input as it helps us enhance our guest experience.Thank you.From, The Management

Réponse de l'établissement: Dear Weng,Thank you for your feedback. We apologize that your experience did not meet your expectations. We understand that the service was average and that the lift was slow, contributing to a crowded and noisy environment. We appreciate your comments, as they help us improve our services. Our location beside the MRT aims to provide convenience, and we hope to enhance your future visits.Thank you.From, The Management

Réponse de l'établissement: Dear Edenpark08,Thank you for your feedback! We're delighted to hear that you found our rooms spacious and appreciated the convenience of being located right in front of the MRT Taman Connought. This accessibility certainly makes it easier to explore the city center. We strive to provide a comfortable experience, and your input is invaluable in helping us maintain high standards. We hope to welcome you back soon!Thank you.From, The Management

Réponse de l'établissement: Dear Sir/Madam,Thank you for your feedback! We're glad to hear you enjoyed the spacious room and found our location near the MRT station to be a highlight. We appreciate your comments about the windowless room, and we understand that natural light can enhance your stay. We hope to welcome you back in the future for another enjoyable experience!Thank you.From, The Management

Réponse de l'établissement: Dear Ms Chelsea,Thank you for your feedback! We're thrilled to hear that you found our location convenient, especially being near the shopping mall for some enjoyable window shopping. We strive to provide complete facilities to enhance our guests' experience. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.Thank you.From, The Management

Réponse de l'établissement: Dear Ms Pedafarida,Thank you for your feedback! We're thrilled to hear that you experienced very good service. Our team works hard to ensure customer satisfaction, and it's rewarding to know that our efforts made a positive impact on your experience. We look forward to serving you again in the future!Thank youFrom, The Management

Réponse de l'établissement: Dear Ms Vivian,Thank you for sharing your feedback. We’re sorry to hear that the air conditioner is not functioning well and that you are experiencing discomfort while trying to sleep, even after setting the temperature to 16 degrees. Your concerns about low maintenance and air conditioning performance are important to us. We recommend contacting our maintenance team to address this issue promptly. We appreciate your input and are committed to ensuring your comfort.Thank you.From, The Management

Réponse de l'établissement: Dear Ms Coco,Thank you for your feedback! We’re thrilled to hear that you were happy with your stay. Your satisfaction is our priority, and we strive to provide an enjoyable experience for all our guests. If there’s anything specific you loved or suggestions for improvement, we’d love to hear more. We hope to welcome you back soon!Thank you.From, The Management

Réponse de l'établissement: Dear Sir/Madam,Thank you for your feedback! We’re glad to hear you enjoyed our good location and found your room clean. We appreciate your comments regarding the towels, as we are always looking for ways to improve our amenities. Your input is valuable to us, and we will certainly take it into consideration as we strive to enhance our guests' experiences.Thank you.From, The Management