Novotel Suva Lami Bay

Avis : Novotel Suva Lami Bay

Novotel Suva Lami Bay

Bay, Queens Rd, Lami, Viti Levu Group, FijiVoir le détail de l'hôtel
Novotel Suva Lami Bay
Novotel Suva Lami BayNovotel Suva Lami BayNovotel Suva Lami Bay
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Avis des voyageurs

8.6/10
Très bien
124 évaluation
Avis vérifiés
Emplacement8.8
Commodités8.6
Service8.8
Propreté8.4
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Toutes les évaluations(124)
Évaluations positives(27)
Évaluations avec photos/ vidéo(6)
Séjour remarquable !(7)
Vue sur la mer(6)
Chambres de qualité(6)
Très propre(5)
Personnel accueillant(5)
parkerxc
Chambre de luxe, avec vue sur la mer (lit queen size)
Séjour au août 2023
Seul
15 évaluation
8.0/10
Très bien
Publiée le 20 sept. 2023
Il s'agit en fait d'une rangée de bâtiments de deux étages de 150 mètres de long et 50 mètres de profondeur, face à la mer, à côté du périphérique, avec une piscine de la taille d'une paume. L'hôtel Accor n'a aucun problème d'hygiène et le petit-déjeuner se compose uniquement d'œufs, de céréales, de salade et de pain. C'est juste un hôtel de transit, le stationnement est gratuit.
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Tom de Reu
Chambre de luxe, avec vue sur la mer (lit king size)
Séjour au sept. 2024
En famille
10 évaluation
8.0/10
Très bien
Publiée le 24 oct. 2024
In general, I would come back to the hotel due to service given and location. Rooms are quite ok, had a bit of a musty smell when we came in
Traduire
Réponse de l'établissement: Bula Vinaka Tom de Reu,Thank you for staying with us and taking the time to share your feedback. We are delighted to hear that you appreciated our service and location, and that you would consider staying with us again.We apologize for the musty smell you encountered in your room upon arrival. Please be assured that we take your feedback seriously and will address this issue with our housekeeping team to ensure it is resolved.Your comfort and satisfaction are very important to us, and we are committed to providing a pleasant experience for all our guests. We look forward to welcoming you back in the future and providing you with an even better stay.Kind regards,Radini DiniqaAssistant Reservations Manager
Vilimaina Pepena
Chambre classe affaire, avec vue sur la mer
Séjour au août 2024
En couple
57 évaluation
10.0/10
Exceptionnel
Publiée le 13 sept. 2024
Friendly staff & easy checking in system rooms are comfortable also they have a beautiful view of the sea side.
Traduire
Réponse de l'établissement: Bula Vinaka Vilimaina Pepena,Thank you for your high rating and for being an amazing part of our journey. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Vinaka & Kind Regards,Radini DiniqaAssistant Reservations Manager
Papayabanana
Chambre de luxe, avec vue sur la mer (lit queen size)
Séjour au nov. 2023
En couple
24 évaluation
10.0/10
Exceptionnel
Publiée le 31 déc. 2023
Nice reception and environment! Worth a try. The swimming pool here is awesome with nice staff wandering around.
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tomasi
Chambre de luxe, avec vue sur la mer (2 lits)
Séjour au fév. 2024
En couple
11 évaluation
10.0/10
Exceptionnel
Publiée le 15 mai 2024
will definitely visit again and recommend,clean rooms and friendly staff
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AngelPonce
Chambre de luxe, avec vue sur la mer (lit king size)
Séjour au mars 2023
En famille
24 évaluation
10.0/10
Exceptionnel
Publiée le 19 mai 2023
One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.
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Invité
Chambre de luxe, avec vue sur la mer (2 lits)
Séjour au mai 2024
En couple
3 évaluation
9.5/10
Extraordinaire
Publiée le 23 juin 2024
Beautiful view good place for holiday
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Shayal Lata
Chambre de luxe, avec vue sur la mer (lit queen size)
Séjour au août 2023
En famille
3 évaluation
9.5/10
Extraordinaire
Publiée le 11 sept. 2023
I spent alot of time out visiting families but stayed the night and early morning in... such lovely place with views.
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Invité
Chambre de luxe, avec vue sur la mer (lit king size)
Séjour au mars 2025
Voyageur d'affaires
32 évaluation
10.0/10
Exceptionnel
Publiée le 16 avr. 2025
suva市區酒店比較舊且破，這家是附近最好的選擇，就是房間裏沒有提供瓶裝水，需要自己購買。一屋一wifi，速度還可以。
Traduire
Réponse de l'établissement: Bula Vinaka,Thank you for sharing your thoughts with us. We're pleased to hear that you found our hotel to be the best option nearby and that the WiFi met your expectations. We appreciate your comments regarding the condition of the hotel and the availability of bottled water. Your feedback is valuable, and we will take it into account as we continue to improve our services. We hope to welcome you again for an even better experience in the future.
Invité
Chambre de luxe, avec vue sur la mer (2 lits)
Séjour au oct. 2024
En famille
16 évaluation
8.2/10
Très bien
Publiée le 30 nov. 2024
就在主路邊，門口離路邊還挺近的，離市區有一段距離但打車很近。酒店靠海房間也都靠海還不錯，從房間看外面的海還可以看到很多魚就在水裡遊。 就是打車的話不算方便
Traduire
Réponse de l'établissement: Bula Vinaka, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the beautiful sea views and the delightful sight of fish swimming right outside your room. Our location by the sea is indeed one of the unique features we are proud of.We appreciate your feedback regarding the proximity to the main road and the challenges you faced with taxi accessibility. We understand the importance of convenience for our guests and will look into ways to improve this aspect of your stay.Your insights are invaluable as we strive to enhance our guests’ experience continuously. We hope to welcome you back in the future and provide an even more enjoyable stay.Warm regards,Radini DiniqaAssistant Reservations Manager
Invité
Chambre de luxe, avec vue sur la mer (lit king size)
Séjour au nov. 2024
Autres
3 évaluation
7.7/10
Bien
Publiée le 17 déc. 2024
酒店在海邊，整體不錯，一樓海景房房間不大，陽台門可以打開出去，很愜意。園景房是另一面，房間大些但衞生條件和設施不如海景房。酒店早餐很一般，晚點單店套餐大概幾十刀，味道還可以
Traduire
Réponse de l'établissement: Bula Vinaka,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our seaside location and found the sea view room's balcony to be a pleasant feature. Our aim is always to provide a relaxing and enjoyable stay for our guests.We appreciate your feedback regarding the garden view room's sanitary conditions and facilities compared to the sea view room. Your insights help us identify areas where we can improve and ensure a consistent standard of cleanliness and comfort across all room types.We also take note of your comments about our breakfast offerings and the late single-store package. We are continuously working to enhance our dining experience, and your feedback is valuable in guiding these improvements.Thank you once again for your detailed review. We hope to welcome you back in the future and provide you with an even more delightful stay.Warm regards,Radini DiniqaAssistant Reservations Manager
Invité
Chambre de luxe, avec vue sur la mer (lit king size)
Séjour au fév. 2025
Voyageur d'affaires
2 évaluation
8.5/10
Très bien
Publiée le 11 mars 2025
環境不錯，海景房。離市區不遠，兩公里，打車4塊。
Traduire
Réponse de l'établissement: Bula Vinaka,Thank you so much for your kind review! We're thrilled to hear that you enjoyed the nice environment and the sea view from your room. It's also wonderful to know that our convenient location and accessibility made your stay even more enjoyable.Your feedback means a lot to us, and we’re delighted that we could contribute to a memorable experience. Should your travels bring you back to the area, we would be delighted to welcome you again!Warm regards,Radini DiniqaAssistant Reservations Manager
Invité
Chambre classe affaire, avec vue sur la mer
Séjour au août 2024
Voyageur d'affaires
5 évaluation
10.0/10
Exceptionnel
Publiée le 13 nov. 2024
房間陽台可以看到一片海景，點贊。酒店乾淨衞生，採光好。 下次再來還會考慮入住！
Traduire
Réponse de l'établissement: Bula Vinaka,Thank you for your 5-star rating and for being an amazing part of our journey. It’s wonderful to know that you had a great stay with us. We strive to create a home away from home for our guests, and your feedback is truly appreciated.We look forward to welcoming you back on your next visit!Vinaka & Kind Regards,Radini DiniqaAssistant Reservations Manager
KEISUKE
Chambre de luxe, avec vue sur la mer (lit queen size)
Séjour au avr. 2024
Voyageur d'affaires
3 évaluation
7.5/10
Publiée le 10 mai 2024
素敵なホテル。部屋もきれい。料理もおいしい。 スタッフのホスピタリティもとても素晴らしい。 海が濁っていたのは雨のせいか…
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Invité
Chambre de luxe, avec vue sur la mer (lit king size)
Séjour au janv. 2025
En couple
1 évaluation
6.5/10
Publiée le 28 fév. 2025
酒店早餐真的很難吃，房間很多螞蟻
Traduire
Réponse de l'établissement: Bula Vinaka, Thank you for sharing your feedback with us. We deeply regret to hear about your experience and sincerely apologize for not meeting your expectations during your stay.Regarding the breakfast, we are disappointed to learn that it fell short of your satisfaction. Your comments have been shared with our kitchen team, and we are actively reviewing our offerings.As for the issue of ants in your room, we take cleanliness and comfort very seriously. We regret that this happened and have immediately addressed the matter with our housekeeping team to ensure that this situation is resolved and does not happen again.We truly value your feedback as it helps us improve. Thank you for giving us the opportunity to make things right. We hope you will consider giving us another chance in the future.Warm regards,Radini DiniqaAssistant Reservations Manager