IInvitéBooked a room here on October 10th 2022. Short review: 1) Bugs in the bed. 2) No soundproofing whatsoever. You can hear all your neighbors on the floor. 3) Very noisy AC. 4) Poor service. Longer review: It was about 5 p.m. already and I needed a place to stay a night, so searched nearby hotels in Booking. Because I wanted to check what the hotel was like before booking (most of the pictures were computer-generated or touched up), I went there and asked about the rooms. The receptionist first showed a room on the 11th floor (#1104?), but that one had a big moldy spots on the walls, so I declined. Then she showed the room #1004, which looked ok, plus had partial sea view. When I was going to book the room through Booking, the receptionist asked me to just pay the same price to the hotel without using Booking. It didn't matter to me, so I paid by card. Not 10 minutes in the bed, I noticed that something is bitting me. When I checked, I had bites all over my body. Like 6-7 on my right foot only. 🤪😰 Then I went to the reception, showed the receptionist the bite marks, and told her I was checking out. She replied ok, but they were not going to return the money. Even though I've been in the room for max. 20 minutes. I asked her to call the manager. After 10 or so minutes another lady came and said they'd return only 50%: because they showed me the room and I should've checked the room conditions better before booking. What?! How am I supposed to check the bugs in the bed?! 😳 I'm not in the habit of carrying a magnifying glass and checking the beds. I was pissed off for such an answer. After a long talk, a call with another manager, and another 15-20 minute wait, they decided to return the full payment. My experience in there was awful. I would never recommend this hotel to anyone. Actually I was puzzled how this hotel has a 8+ rating? My guess is that many people just don't bother to leave a review. So I decided to leave mine, so next time someone is looking for a hotel, they will know what awaits them there. Hope your travel will have only wonderful experiences and memories. 🙂
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