Wavia Hotel - Adults Only

The room was exactly as in the pictures. This small hotel had everything we needed: comfortable bed, clean bathroom, fridge, kettle and Wi-Fi. We only saw someone at the reception twice in the week we were there, but that was ok with us. The hotel door only opened with a code, so there were no security issues. The room and bathroom were cleaned daily. The location is fantastic: around the corner from the beach promenade with cafes and restaurants. Would return and would definitely recommend. Gracias Anna.

Stayed here in March. Initial impressions not great, arrived from ''wrong end of street''. Arrived early as our cruise ship disembarked early. All locked, phoned telephone number shown outside but went through to central control who weren't very helpful, advised not staffed until 10am. didn't have entry code to gain access. Fortunately a couple of guests came out early and let us in so we could stow our luggage in a back room. Also gave us the entry code. We came back at 10am and met Tony (Antonio) on reception, things improved from hereon. Extremely nice lad, limited English but we communicated OK. He was extremely helpful and friendly. Transpires he not only mans the front desk but everything else, including the cleaning of the rooms, very hardworking. Very pleased with our room, large enough and with kitchen facilities including large fridge. The hotel suited us perfectly, minutes away from the beach (other end of street!). Away from the noise of the main promenade, slept really well. Tony shares his duties with Alexandre, alternate days, also very friendly and helpful. The owner lucky to have these two! Overall a thumbs up, clean, quiet, good location and reasonably priced. Need to sort out entry so on arrival guests can gain access and unload their luggage, I understand cannot have staff on duty all day as would not make economic sense for such a small hotel but giving the entry code to guests prior to arrival would be a big plus. We would and will return to Las Palmas, we really liked the resort, weather was superb in late March. Would definitely return to the Wavia hotel and it's friendly staff, Tony and Alexandre, thank you!

We booked here for a week. We stayed one night and left the following morning. The pictures is not what the hotel looks like. We had live electric cable hanging into our balcony which is completely dangerous!! When we arrived there was no one there to check in and hotel was locked!! We had to ring a number to check in and we waited about 35 mins for this person to answer the call!! All while we were waiting outside on the street. There is no pool, bar or basic services with this hotel. I would definitely not recommend. We have tried to contact to get our money back and no body has answers us!!! We had a funny feeling when we got into a taxi from the airport and the taxi driver never heard of the hotel.

I’d been doing a fair amount of research on hotels with a set budget and after taking several days came across this place… after approval from the wife we decided to book 5 nights here and the remaining 10 in the south of island ( San Agustin)… Anyway the deal included through bookings.com a complimentary taxi from airport…. We arrived and a friendly bloke on front desk checked us in… ( very causal / no uniform )… the room on 4th floor was what you see on web… with the exception of super comfortable beds…. We were pleased. Overall our stay was very enjoyable and when the staff were on front desk they were helpful as well…. The only negative points were, a broken /leaky shower head and lack of staff manning reception… I had to use messenger on *********** to contact staff Re tap/shower head and for enquiries… so you have to ask is it a hotel or apartment block/setup… On saying that we’d say again no problems at all for location and price. 352 euros 5 nights in September….

No pongo cero estrellas porque no se puede. Nunca me había pasado de ir a un hotel y directamente tener que irme a otro. Por donde empezar…las fotos que publicitan son de cuando se construyó el hotel que poco tiene que ver con el estado del hotel ahora. En la recepción no hay nadie ni se le espera. Aseguran que cogen el teléfono para cualquier gestión de recepción…solo nos lo cogieron una vez cuando llamamos para comunicar nuestro descontento y que no nos quedaríamos hospedados ahí, pero cuando volvimos a llamar para solicitar la hoja de reclamaciones (intentamos llamar más de tres veces) no nos contestaron al teléfono y no nos devolvieron la llamada. Acudimos ahí personalmente para solicitar la hoja de reclamaciones en el horario que ellos indican a través de la web que hay alguien en recepción y nada. Y hablando de la habitación, suciedad por todos lados, debajo de la cama pelusas e incluso unas zapatillas que no eran nuestras obviamente, las paredes del baño picadas, el lavabo con pelos, el vater sucio, la puerta de la terraza ni cerraba, por no hablar de la campana de la cocina que llevaba más grasa…un cojín de la cama con manchas de algo que prefiero no pensar que puede ser…la terraza supuestamente idílica parecía que estaba abandonada desde hace años y la zona de chill out del piso de arriba más de lo mismo. El suelo sin fregar, el colchón sucio de pisadas, las escaleras e incluso los manillares de las puertas sucísimos…ahora a esperar que nos reembolsen el dinero porque pagar casi 300 euros por esto me parece directamente estafa además del malestar que supuso en nuestras vacaciones tener que buscar otro hotel al que trasladarnos, pagarlo, etc…os adjunto algunas de las fotos para que comparéis con lo que te venden ellos, y menos mal para el alojamiento que los vídeos no me deja subirlos google a la reseña porque son realmente desagradables. Mi única recomendación si buscáis dónde quedaros en las palmas aquí no. Yo me guié por el resto de reseñas para quedarme aquí pero yo ya no se si son bots, reseñas no verificadas o el qué, porque parece que hemos estado en hoteles totalmente distintos.