TownePlace Suites Kansas City Overland Park

This place shouldn’t have the Marriott name associated with it. The only thing I can say positive is everyone was super nice. But-they didn’t follow through with anything. We were there 9 days-asked for our room to be vacuumed at least 6 times during that stay. Nope. Not once. We took out our own trash and replaced our own towels. They were obviously overwhelmed but I would have vacuumed my own room if I had found the vacuum. The super awesome lady that fixed breakfast every day was incredible! I won’t stay or recommend you stay here again.

Driving onto the property felt wonderful. I was impressed by the stone work and lake out back. I was a little concerned when I noticed the foyer hadn't been vacuumed. The room has a foul odor and needs to be painted and cleaned. Service was nice about it but I regretted booking this room. Miserable the whole stay.

School trip! Rooms were clean, well decorated, spacious, have a ton of storage and everything needed for weeks on end. A full kitchen capable of cooking simple meals from scratch. Cool TV setup to watch anywhere in the room. Very comfy bed. Building is centrally located, well kept and stylish. They even have a BBQ set for grilling. All for a very affordable price. Last was the staff: super helpful, friendly and personable. Thank you!

A truly lovely setting for an unexpected Hotel that is incredibly well equipped, both as a whole and in the individual rooms. This is the perfect place if you are coming for the weekend, coming for business, or coming for an extended stay. The beds are incredibly comfortable and the linens are top-notch. The fully equipped kitchen with full size refrigerator also sports a range and oven, full size microwave and a dishwasher, and there is a ton of storage-- and they actually have dishes and cooking items inside the room. The staff are also exceptional, Brittney the GM and Rebecca at the front desk have gone above and beyond to make me feel welcome and safe, and their professional courtesies and wonderful attitude (along with the other staff members like Stacey in housekeeping and Nyvia at the front desk and the breakfast and additional housekeeping staff) truly make you feel welcome as a valued guest. And the setting feels like you're on a private estate-- but minutes away from major thoroughfares. And you are literally within walking distance or a minute or two from a massive array of dining and entertainment experiences. Highly recommend!

We stayed one night at TownePlace and were very much pleased with our experience. Our room with two queen beds was very spacious, included a dining table that sat 4, two comfy armchairs, and a full kitchen (stove, oven, dishwasher, large fridge, etc.). The room also had pots and pans. Breakfast was standard fare (muffins, coffee, one hot option -- which was biscuits and gravy this time), cereal, etc. Premises and our room were all clean. Front service was wonderful, and big kudos to Ericka who was welcoming, responsive, and friendly. Hotel is situated centrally and near a lot of shops, restaurants, and other businesses.

I’m staying here for a month long business trip and love it! It’s amazing to have a full kitchen in my room. My favorite part about my stay is the wonderful staff crew. Huge shout out to Pam especially, for always being so kind and helpful towards me and my fellow coworkers. The laundry room is inexpensive and the gym is nice :)

Hotel was perfect and the staff was very nice. Would definitely stay there again. Rooms had every thing we needed and the full kitchen was very nice to have. The hotel was a perfect location with all the conveniences nearby.

During Covid-19 we have had to postpone our wedding multiple times, and Kim Dodd, was very helpful and supportive in us moving our dates throughout the process. She was very responsive and so helpful setting up our wedding hotel block, and letting us know who had booked hotels to help us contact them.

Pam exceeding our expectations delivery excellent customer service by answering all our questions concerning the hotel and area. She's a true ambassador of the brand and an dedicated employee. While helping is check in she was multitasking and never got frazzled. Kevin