The low point of my uncomfortable week at this hotel was witnessing the Thai owner ignore a fire alarm and turn her back on concerned guests. The alarm went off after 11pm on 30 September, we guests gathered in the main hall ready to evacuate. The owner came out, turned off the alarm at the panel stating it was room 3. Her only reaction was to stick her head around the corner and sniff the air. She then announced that room 3 must be smoking, and without making any further attempts to check on the safety of room 3 or any possible fire, made to return to her staff quarters. We guests all clamoured with concerns, asking her to at least knock on room 3's door in case they had for example fallen asleep with a cigarette. The owner completely ignored us and went back ot her quarters. It was left to one of the guests to knock on Room 3's door and ask about their wellbeing. Appalling negligence of fire safety and I left the next day to move to a different hotel as I no longer felt safe. This was after putting up with more than a week of erratic and indifferent housekeeping (I don't think they changed my bedding once), a bowl-shaped bed ineffectively propped up with a sheet of plywood, worn-out pilly bedding and threadbare towels, unfriendly staff whose English is not great, and the paper-thin wall between my room and next room's bathroom - I could hear absolutely everything, and I mean EVERYTHING, it was as if they were using the toilet in my room. The only pros here are the convenience for the town centre and Wool Week events, and the breakfasts were good.
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