LANOU Hotel (Lhasa Potala Palace)

I have to give 1 star service for this hotel. This hotel should put having a local phone number is a requirement for check-in. They don't have experienced of handling non local guests. Front desk staff said they can't let me stay, because I doynt have a local phone number. They will assist me to cancel and refund. She said it so lightly, doesn't really care if I had long day, if I'll be able to find other place to stay. However, when I show her my booking from trip.com (in English), asking how can I cancel this? It's after 6pm. She said she doesn't know how to read English. I told her that the other place allow me to leave HK number as my contact number, and I can receive phone call, why can't I do that here? She was about to call my HK number, but then she can't find + dial? Then she said she doesn't know how to call non local number. She said maybe need to register for international call? Strange, cause Didi driver call me on my HK number all the time. It was late, no point argue-ing and I don't feel like searching for another hotel, I don't have any options. I gave a local number, told her it's a friend's number; and she let us stay.

五一假期，我和朋友再次選擇入住蘭歐酒店，整體經歷也確實沒讓我們失望。 酒店的房間寬敞明亮，床品舒服，讓人很自在，彷彿回到家一樣放鬆。位置很好，距離布達拉宮10分鐘左右的步行路程。而且酒店靠近功德林天街和天海國際，周邊熱鬧，不管是吃飯逛街購物，都十分方便。 酒店工作人員的服務態度也非常棒，熱情周到、耐心細緻。房間裏的設施比較新，入住體驗很是不錯。樓下就有餐館和便利店，在為我們的出行提供了極大的便利。 不過，入住的 8626 房也存在一些小問題。浴室門上的標簽存在錯誤，明明應該推門，標簽卻顯示“拉”，可能會給入住的客人帶來不便。房間的電動窗簾也不太“聽話”，語音和按鍵控制都不管用，衹能手動操作。另外，浴室噴頭打開後接口處會漏水。 總體而言，蘭歐酒店瑕不掩瑜，很推薦大家來這裏入住。也希望酒店能夠重視這些小問題並加以改進，相信在不斷完善之後，酒店會給客人帶來更加完美的入住體驗！

住的非常滿意，酒店的房間也很大，外面風景好，工作人員也都很熱情，特別是前台小夏和小古服務特別周到，住的也很舒服 ，滿意，停車場很大，停車方便，酒店早餐也特別豐富，樣式特別多，總體來説這家酒店特別推薦給大家！