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Commentaires des voyageurs
4.7/5
Mémorable
257 évaluation
Afin d'assurer l’authenticité des notes affichées, nous ne calculons pas simplement une moyenne, nous prenons plutôt en compte la crédibilité de l'évaluation et la date du séjour de l'utilisateur pour déterminer la note finale.
Évaluations vérifiées
Emplacement4.7
Commodités4.7
Service4.7
Propreté4.7
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Toutes les évaluations(257)
Évaluations positives(254)
Évaluations avec photos/ vidéo(101)
Chic(50)
Petit déjeuner délicieux(22)
Grandes chambres(21)
Superbe vue(10)
Service de navettes(9)
Design de qualité(9)
Baignoire de qualité(6)
Évaluations négatives(3)
Susana B
Séjour au août 2022
En couple
10 évaluation
5.0/5
Exceptionnel
Publiée le 17 août 2022
Very big and clean room. Staff is very friendly and can speak English. Location is right in the middle of Old Town which is a plus.
Traduire
Réponse de l'établissement: Thank you for your love and recognition of walan. Walan has been striving to create a warm experience of another home for tourists. We hope we can add joy and touch to your holiday. Looking forward to your stay again!
European.mom.in.China
Séjour au juill. 2022
En famille
10 évaluation
4.2/5
Très bien
Publiée le 4 août 2022
The room was cozy and cute, but the bed was very uncomfortable. We couldn't have a rest at all, no soundproofing! You can hear people on the street, it was noisy all day, and loud music until midnight. For families with kids, I will never recommend this place. The breakfast wasn't tasty, so they prepared some fruit for us. The location is the best for exploring, in the middle of Lijiang Old Town.
Traduire
Réponse de l'établissement: Thank you very much for choosing Lijiang Walan. It is a great honor to receive your family. We are deeply sorry for the problem you mentioned, our hotel is located in the center of the ancient city of Lijiang, the surrounding area is more lively. Because of the architectural style stipulated in the ancient city. The houses are mainly made of wood, and the sound insulation is really not as good as that of the reinforced concrete hotels outside the ancient city. Our breakfast is mainly Chinese breakfast, and we are deeply sorry that it does not suit your taste. We are deeply sorry that the above did not meet your expectations and will optimize and correct it. I hope the Walan team can serve you next time. I wish you a happy life!
HobbsSimon
Séjour au juill. 2022
Seul
6 évaluation
5.0/5
Exceptionnel
Publiée le 5 août 2022
The staff were excellent and very responsive. I really liked the location and the feel of the hotel was very nice. Would definitely stay again.
Traduire
Réponse de l'établissement: Thank you very much for your affirmation and recognition, your satisfaction is our greatest pursuit, but also the driving force of our work, we will, as always, do better, let friends experience our more thoughtful and considerate service ~
Invité
Honeymoon Room (Double bed)
Séjour au déc. 2021
En couple
2 évaluation
4.5/5
Excellent
Publiée le 28 déc. 2021
The location isn’t far from an entrance and it’s right in the middle of the ancient town. Service was really nice at Wait Land. There was hot, fresh tea in the lobby and the staff made sure we were comfortable in our room. The room was a little cold however, as the heater didn’t seem to want to go higher, but it wasn’t unpleasant to stay there.
Traduire
Réponse de l'établissement: Thank you very much for your good comment! Winter in Lijiang is very cold. We will check all the air conditioners to make sure the room is warm. Welcome to come again!
Invité
Guestroom (Double bed) (Special promotion)
Séjour au fév. 2022
Seul
26 évaluation
4.7/5
Extraordinaire
Publiée le 2 mars 2022
Nice location, good clean place, staff are nice.
Traduire
Réponse de l'établissement: Thank you very much for your comments.
Yes my friend!
Guestroom (Double bed) (Special promotion)
Séjour au déc. 2021
En couple
15 évaluation
3.5/5
Publiée le 8 janv. 2022
Good budget hotel for a night
Traduire
Réponse de l'établissement: Thank you very much for your comments.
Réponse de l'établissement: 首先非常感謝您抽出寶貴的時間對瓦藍作出的評價,也相當感謝您對我們的肯定及認可,您的滿意是我們最大的追求,也是我們工作的動力,瓦藍一定會一如既往的做到更好,讓朋友們體驗到我們更加周到的貼心的服務~
Utilisateur anonyme
Guestroom (Double bed) (Special promotion)
Séjour au avr. 2024
Voyage entre amis
11 évaluation
1.0/5
Publiée le 23 avr. 2024
价格降低、搬运行李服务减少、门口外面臭,像茅房般味道、不建议入住。房間放腳底按摩還要收費。
Traduire
Réponse de l'établissement: 首先非常感謝您的再次入住,因我們店房價較之前有所降低,所以對應的服務都有所下降,在您入住之前已經和您解釋過我們店不提供行李接送服務,所有客人都需要自行到店,然後房間放置的腳底按摩您上次入住的時候也是存在的也是需要收費的,您介意收費可以不使用或者我們直接搬走都可以的,房間門口的異味問題經查看確實存在,我們也在積極查找原因處理中,給您帶來不愉快的入住體驗也很抱歉,我們一定積極改正,祝您旅途愉快