Photos de The Municipal Hotel & Spa Liverpool - MGallery Collection
The Municipal Hotel & Spa Liverpool - MGallery Collection
Municipal Building, Dale St, Liverpool, United Kingdom
Voir les informations sur l'hôtel
Chambres (18)
Tout afficher
8.5/10
Emily-xia
10/10
Funnysoul
Extérieur
Tout afficher
Restauration (27)
Tout afficher
9.5/10
Olivia
9.5/10
Olivia
Loisirs et amusements (18)
Tout afficher
9.5/10
Olivia
Espaces Affaires
Tout afficher
Espaces publics (19)
Tout afficher
9.5/10
Invité
8.5/10
Emily-xia
Mises en ligne par les utilisateurs (28)
Tout afficher
9.5/10
Invité
8.5/10
Emily-xia
9.5/10
CGE
9.0/10
LEAzzz
9.5/10
Invité
8.5/10
Emily-xia
À proximité de l'hôtel (14)
Tout afficher
10/10
Invité
10/10
Invité
Autres photos de l'hôtel (41)
Tout afficher
9.5/10
Invité
9.5/10
Invité
Catégorie de photos
Vérifiez prix et disponibilités pour vos dates
Nous égalons les prix
1 nuit
Avis des voyageurs
8.8/10
Très bien
121 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.0
Commodités8.5
Service8.6
Propreté9.0
Invité
Chambre double élégante (lit double)
Séjour au fév. 2025
Voyageur d'affaires
1 évaluation
9.5/10
Extraordinaire
Publiée le 22 mars 2025
Beautiful hotel lobby with historic yet modern furnishings in rooms. Food in palm court was good. Soap dispensers need to be improved as they get stuck easily.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for your lovely feedback!I’m so glad to hear that you enjoyed our beautiful hotel lobby and the blend of historic yet modern furnishings in the rooms. It’s also great to know you enjoyed the food in Palm Court.However, I’m sorry to hear about the issue with the soap dispensers. We truly appreciate your comments and will look into improving them to ensure a better experience for future guests.Thank you again for sharing your thoughts. We hope to welcome you back soon!Kind regards,Kinga Walsh
Funnysoul
Suite Exécutive avec Lit Double
Séjour au nov. 2024
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 26 déc. 2024
Amazing location and amazing hotel , dog friendly
Traduire
CGE
Chambre accessible aux personnes à mobilité réduite classique (1 lit double)
Séjour au juin 2024
En famille
20 évaluation
9.5/10
Extraordinaire
Publiée le 21 juill. 2024
Had a luxurious experience at the Municipal Hotel, where the service was impeccable. Despite the lobby service being slow due to limited staff, the friendly team and delicious breakfast made up for it.
I was pleasantly surprised by a thoughtful birthday macaroon prepared by the hotel, adding a special touch to my stay. The staff's attention to detail and personalized gestures enhanced my experience further.
Overall, the Municipal Hotel provides a luxurious atmosphere with excellent service, friendly staff, and delightful surprises like the birthday macaroon. It's a place where you can truly feel valued and appreciated as a guest."
Traduire
Réponse de l'établissement: Dear CGE,Thank you for your kind review following your recent stay. I was delighted to advise all the team that you took away such fond memories and we all look forward to welcoming you back to the Municipal on many more occasions.With Kind Regards,Kinga Walsh
Olivia
Chambre classe affaire (lit double)
Séjour au mars 2024
En couple
4 évaluation
9.5/10
Extraordinaire
Publiée le 18 avr. 2024
The bar alone is worth the trip, such a beautiful conversion. We had a lovely stay for my partner's birthday and they put a balloon and chocolates in - so sweet! The service at the front desk was exceptional. The only thing I would say was a shame was that you need to pay £30pp if you wish to visit the spa/pool, which to be honest was lovely but not £60! Overall a fantastic stay, love that check out is midday and that gave us a chance to enjoy a delicious breakfast downstairs. Thanks for the experience!
Traduire
Réponse de l'établissement: Dear Olivia,We would like to express our sincere appreciation for taking the time to share your wonderful experience following your recent stay at the Municipal Hotel and Spa, Liverpool, and we are truly delighted to hear about the exceptional service provided by the front desk. We believe that outstanding service is a crucial part of creating memorable moments for our guests, and we are grateful for the opportunity to have contributed to your partner's birthday celebrations. A very warm and special welcome back awaits you whenever you are able to visit us again, but, in the meantime, I would like to thank you again for taking the time to write your review.Best Regards,Kinga Walsh
Emily-xia
Chambre accessible aux personnes à mobilité réduite classique (1 lit double)
Réponse de l'établissement: Dear LEAzzzI was naturally incredibly concerned to read your review and am most grateful to you for taking the time to share your disappointment and the shortfalls in service you experienced on your recent visit, for which I apologise most sincerely. Please accept my assurance that I have discussed your comments and concerns with our Management Team, as I was extremely disappointed by the lack of empathy and professional courtesy extended by our team, as well as our failure to adequately recover these during your visit.I hope you will accept my assurance that your experience is not typical and would welcome the opportunity to restore your image of the Municipal in the future.Kind Regards Ella Pearson