Absolute terrible hotel, owner arrogant, rude and a liar. We spoke to him in August for a wedding buffet. As it was a very small wedding he agreed do do us 3 tables and food, then on the day of the wedding he denied ever speaking to us and blamed the groom. As it was not a large wedding he obviously didn't want to accommodate us, even though it was part of the package through the Auchen Castle. Parents of the bride was staying in another hotel so we all went there and they could of not done enough for us. The bedroom door did not shut properly. Tv did not work and would not supply extra tea or coffee in room. He even locked them out of the hotel on both nights they stayed there and they had to ring him When we got there on the morning of the wedding he was at the desk in the entrance, desk was very cluttered with paperwork with people's details on and he didn't even say hello. I have never been to a hotel like it in my life and would never stay in his hotel again.
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