I really don't understand what all the bad reviews are about personally as we had an excellent stay while we were at the hotel and cannot really fault it at all. We were here for the London Marathon, and it was such a perfect location to get about London as the DLR is literally 2 minutes down the road. The staff are extremely friendly and polite and can't do enough for you. They even put out drinks and protein bars for the runners on the day. The room was extremely clean, and people complaining about the temperature? There is a thermostat in the room so you can change it yourself. Food in the restaurant was really nice, and again, the staff was super friendly and nice and couldn't do enough for you. Continental breakfast was great, lots to choose from, and the full English looked good too. Like I said, we had such a great stay and would definitely stay here again. I'm actually planning my next stay for Christmas.
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