146 Studios Marylebone

Chambre sale, salle de bain absolument inacceptable même gratuite. Jamais de ma vie ! Mieux vaut dormir dehors dans un parc ! Le gérant était comme un robot. « Ce n’est pas de ma faute », « je vais le signaler à mon supérieur »… rien n’a changé et même s’ils ont essayé de nettoyer la salle de bain, ils n’ont pas réussi et ils essaient de me persuader que c’est à cause du silicone… jamais de ma vie !

Je reviens tout juste d'un séjour au 146 studios et je suis un client régulier. Je n'ai pas vraiment eu de problème, à part des clients bruyants parfois. J'ai été surpris de lire autant de commentaires négatifs, comme du linge de lit sale, des punaises de lit (hhmmm, je pense que j'ai déjà rencontré ce problème auparavant). Je n'ai cependant pas été impressionné par la réponse générique à TOUS les commentaires négatifs du directeur

We we arrived at the apartments we were initially given the wrong room and we were made to carry our bags up four flights of stairs then we were moved to the building next door. The front door was insecure and didn’t lock properly even over night. Everytime we used the bathroom in our room it made the room smell like egg which was really strong and over powering we presumed that this was the pipes as we were really low down. The room was not very clean, the bedding and towels had fluff and hairs on and there was dust and dirt around the room on the surfaces. The windows were single pane and not sturdy it didn’t scream security at all. The blinds were difficult to close and there was mould on the walls. The bathroom was a nice size but again could have done with a proper clean on the shower. The walls are very thin so if someone is moving around in the hall you can hear them speaking/walking. The location was really good close to Baker Street Station but the overall cleanliness and security of this accommodation lets it down for the price it costs- I would not return.

Absolutely terrible service from the hotel/ management team. I was due to check in Friday night. They say they are forthright about this 9pm rule but it does not say any where that if you arrive after 9pm you cannot access the hotel at all. We had a delayed flight so arrived slightly late. We got to the hotel at 9:10pm and could not access the hotel. No emergency contacts/ management staff. I find it to be an absolutely baffling rule, especially in central London on a Friday night. We called and called but could not get through so had to book another hotel that night. It begs the question what would happen if there was an emergency in the hotel with no staff/ contact number?? Honestly seems negligent. I have just rang the hotel to get a refund. Staff member was completely uninterested and lied constantly. He said there are no management to take my call but then asked me if I wanted to email the management about my complaint hahaha. These lot haven't got a clue how to run a hotel/ business. I would highly, highly, highly recommend going elsewhere.

I was looking forward to staying in this hotel and my trip to London. Unfortunately due to recent rail strikes my train was cancelled and I had to rebook on another train. Unfortunately this meant that I would be 15 minutes late arriving at the hotel as checking finishes at 9pm. I rang them to see if they could help. No customer service at all, they couldn't help me so I had to cancel. I booked and cancelled within a few hours but because I hadn't taken out insurance they took the full amount. They said it wasn't their fault there was a rail strike but neither was it mine. If booking with this hotel PLEASE make sure you can arrive before 9pm or else you can't check in. 😪

Despite negative reviews on this website, my stay at this place was wonderful. The room was clean and comfortable, the bed was comfortable, the sheets were clean, and the location was perfect. Highly recommended.