Hyde Park Superior Apartments

Great location close to two tube stations, Queensway and Bayswater and plenty shops and restaurants. Central location to Kensington Palace which is right beside you at Queensway Tube Station. We had a third Floor room, no stairs, six, yes six flights of steep stairs, even the member of staff who helped with our bags was challenged to do these. Room was OK. Small shower that our Young daughter found a challenge. Only for the stairs it was a good location. Asked for different room, non available in the price we booked, no offer of a different price room for an extra charge. Of we were to stay again would be asking for a very lower floor. It did not mention when booking there was no lift unit we stayed in could do with some TLC in areas. Area was quiet at night time. Security deposit of £200.00 charged on book in. No facility to pay by Card at reception desk and had to be done online via a link sent to you. Strange way to handle payments.

The apar**ent seemed newly refurbished and nicely decorated. Painters were painting outside the front door while we were there. It was very comfortable and had all the essentials we needed for our stay. The keys were picked up from a reception a few doors down which made it easy. Staff were friendly and helpful. The location was superb. Very near Bayswater underground station and a few local supermarkets and takeaways. Hyde park was also less than five minutes walk. It’s a great place to stay for a family looking to sort out own meals and keep down the cost of a trip to London. The museums are half an hour walk across Hyde park or you can get the tube.

Very outdated apar**ent with many things broken and not working. Towels smelt mouldy, tv remote not working and the shower tap broken also. Despite all these material thing the location was spot on, minutes walk to Hyde Park, the Tube and Bus stops.

That was excellent i got scared after seeing the pictures in trip advisor but by arriving to the property everything was completely different one staff member informed me that they renovated all rooms and that was true To recommend all reviews are very old

We thought we were having a bargain when we booked these apar**ents, we didn’t when we got there, the room smelt of sweat, I complained about the state of the room, they showed us another room and then apparently they upgraded us, well this was the upgrade! There are more photos! Yes they refunded the money asap which proves that they must know the state of these rooms! We stayed in block 34, not sure what other apar**ents are like but these surely they can’t advertise these as the photos they show on *********** who by the way weren’t very helpful when I complained for the inconvenience, we were lucky to find a room in a premier inn which cost us £120 more but we had to feel safe and most importantly feel comfortable in our sorroundings especially for my daughter who was very uncomfortable with it all….we had travelled 4hrs and it wasted a lot of our time in London. No one seems to care so I have done this, I don’t normally do this thing but feel people need to know before they book

Quite surprised at the negative reviews - we had a below ground room and, while a bit tatty and tired, the room was clean and had all we needed. A little noisy at night but not too bad. The location was also very convenient for the tube. Would certainly return.

Appartamento molto piccolo anche se era dato per tre persone. Nonostante fossimo in 3, di cui una bambina, il kit asciugamano era per due. Arrdamento moderno. Stanza pulita. A mio parere ideale per il singolo. In due i tre troppi piccola. Prezzo elevato. Presenza di finestra molto bassa inadatta a bambini.

Habían insectos, al parecer cucarachas que pican en la cama, eran muchos, amanecíamos con picaduras que no sabíamos que era hasta que la última noche los vimos. Cómo fue al final al hacer el check out avisamos y nos dijeron que revisarían, espero no le pase a nadie más.

Pessima esperienza. Prima notte in un altro hotel perché nessuno rispondeva al telefono. Sporco e malsano. Manager non riconosciuto nessun indennizzo mandandoci via in malo modo. Le foto sono rendering.