Epsilon Hotel

Bad experience. Clock and tv remote need battery. Mattress over ten years old with stains and springs sticking out and dirty. Host changed our room but made mattress up again. New room we got had window loose and shower door broken. Not again

I stopped for 1 night, and had a very welcoming receptionist and let me know all details of hotel. My room and bathroom were clean warm and all facilities were in working order. I stayed at the front of the hotel which might be a little noisy for some people but I found it ok and I wasn’t disturbed by general traffic. I would certainly stay here on another visit to Stratford.

The staff are very welcoming and there is a bar in reception with seating. The room is very big and clean. It's great value for money given the location. I didn't have the breakfast but they gave a 10% voucher for the cafe next door. The lift was out of order which was inconvenient as our room was on the third floor. We didn't ask to move to a lower floored room though or ask for someone to carry our bags, which I think they would have tried to help with if we asked as were very friendly. The mattresses are pretty uncomfortable, you can feel the springs. As it was warm, I slept on top of the duvet which helped a bit. There's no aircon in the room. They provide fans which cool the room down but they are quite noisy so couldn't have them on when sleeping. None of this would stop me staying though as it's great value for money given the location and workarounds for the negatives.