Avis : Regal Palace DeRUCCI Resort

It’s a beautiful place for enjoy holidays!!! Comfortable rooms with wide beds and pleasant scenery!

Our recent 3-day stay fell severely short of the luxury experience promised by a "5-star" designation. We encountered the following critical issues: 1. **Misleading Room Upgrade** Despite booking a Mountain View onsen room for tranquility, we were informed at check-in that our room had been "upgraded" without prior consultation. The replacement room (located two floors above ground level) overlooked a noisy public swimming pool and garden, directly adjacent to a barbecue restaurant. 2. **Unacceptable Thermal Conditions** On the first night, the room temperature plummeted to 16°C due to inoperative heating. Shockingly, staff stated heating would only activate if outdoor temperatures dropped to 6°C. The provided portable heater was insufficient for a 45m² space, forcing us to endure extreme discomfort. 3. **Disruptive Noise Pollution** During the second night, loud noises from communal facilities persisted until the 10 PM closing time, contradicting "serene retreat" environment.

Best place for a hot spring. Breakfast variety can be improved though, it’s been the same for many times

Have a very good rest in DeRUCCI Resort!Thanks for attentive services! In particular, I would like to thank 燕怡 for upgrading our room free. A few good details: the charging cable can be used directly; wifi can be directly connected in a large range; the private bubble pool was unforgettable. Every employee I saw was in good shape of course.

Location is inside a mountain, nice view. I drove to this hotel, so it's okay, but if you don't drive, better not to choose this hotel, because it's not convenient for you. My son and wife both enjoy staying in this hotel, stylish and new room setting and facilities. There are water park, swimming pool and spring area inside the hotel, you will be no regret to bring your children there to have an unforgettable memory. Will come again and hope they can maintain their good service in the future. Last but not least, if food quality in buffet dinner can be improved, it will be even better.

Good hotel Good location Will stay here again next time when i come

Nice hotel!

TRAVEL DESK NEED TO UPGRADE WITH MORE FACILITIES FOR LOCAL TRANSPORTATION AND SIGHTSEEING . FOOD VARIETY NEED TO ADD MORE INTERCONTINENTAL DISHES .

Very good. So good

對比了幾家，最後選擇了南崑山慕思嘉華温泉酒店，酒店位於一個安靜舒適的山谷裏，環境優美，空氣清新。開業不久各種設施都是嶄新的，温泉區很大，分為露天温泉區和溶洞温泉區，現在夏季還有針對暑期的活動，抓魚，玩偶互動，非遺糖畫，手工diy等等……餐廳的菜色是地道的龍門菜式，食材新鮮，客家口味，老少佳宜。管家文婷熱情有禮，周到細緻，辦理入住快速，下次入住還來找她！

房間佈局很好，空間夠大，床品很舒適，床墊軟硬適中，枕頭軟軟的；温泉超級nice，各種特色湯池，温度可選範圍很大，還有魚療、汗蒸、濕蒸和石板房，最有特色的屬溶洞湯池了；游泳池分室內泳池、無邊泳池和温泉區的戲水池；健身房超級大，跑步機和器械都很新；早餐很豐富，基本想吃的都有，甚是滿意了

酒店座落在南崑山山上，綠水青山空氣清新。酒店設施很齊全，部分房間陽台有私家温泉泡池，公共區域有温泉池游泳池和水上樂園，不出酒店也可以玩一天。房間乾淨整齊光線充足。員工態度友好，管家靜怡服務熱情周到，餐廳有中餐廳和西餐廳品種選擇很多，早餐品種多營養豐富。

酒店建於南崑山半山腰，空氣中瀰漫著負離子，環境很贊，剛到大堂門口，就有服務員迎接，前台入住手續快速介紹詳細，酒店特色溶洞温泉很不錯♨️，房間用的慕思寢具，酒店活動很多，訂的是套房，房間很不錯，特別是酒店管家嘉晉的周到服務，玩的很開心🥳

酒店位於南崑山半腰，空氣中都是負離子，環境很漂亮，剛到大堂門口，就有禮賓迎接，前台入住手續快速介紹詳細，酒店特色溶洞温泉很不錯♨️，房間慕思寢具，酒店活動很多，訂的是1飛船房，很適合親子入住，特別是酒店管家嘉晉的周到服務，小朋友玩的很開心🥳