Courtyard by Marriott Luoyang

Évaluations de Courtyard by Marriott Luoyang

Courtyard by Marriott Luoyang

No.288 Kaiyuan Avenue, Luolong District, Luoyang, Henan, ChinaVoir les informations sur l'hôtel
Courtyard by Marriott Luoyang
Courtyard by Marriott LuoyangCourtyard by Marriott LuoyangCourtyard by Marriott Luoyang
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Commentaires des voyageurs

4.7/5
Mémorable
2652 évaluation
Évaluations vérifiées
Emplacement4.7
Commodités4.7
Service4.7
Propreté4.7
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Toutes les évaluations(2652)
Évaluations positives(2547)
Évaluations avec photos/ vidéo(517)
Petit déjeuner délicieux(340)
Personnel d'accueil amical(223)
Idéal pour les voyages d'affaires(70)
Design de qualité(58)
À proximité de la gare(55)
Salle de sport de qualité(13)
Remarquable thé de l'après-midi (afternoon tea)(13)
Superbes vues(12)
Évaluations négatives(105)
Hayk
Chambre classe affaire (2 lits)
Séjour au janv. 2023
Voyageur d'affaires
13 évaluation
5.0/5
Exceptionnel
Publiée le 5 mars 2023
C'est un bel hôtel idéalement situé à proximité de la gare de Nanjing Sud (peut-être à environ 3-5 minutes à pied). Très bon petit déjeuner buffet et personnel serviable. Sera de retour.
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Réponse de l'établissement: dear_TIXXk15wutq****, merci pour vos précieux commentaires. Vos commentaires sont très importants pour nous. Nous continuerons d'essayer de dépasser vos attentes et nous avons hâte de vous revoir. Nous vous souhaitons une bonne journée ! Directeur des opérations—James Hou
Mafudashateganluo
King de luxe
Séjour au juill. 2024
Voyage entre amis
4 évaluation
5.0/5
Exceptionnel
Publiée le 30 août 2024
My stay at Courtyard by Marriott Luoyang was truly remarkable. The hotel's lobby is elegant and inviting. The rooms are spacious, clean, and well-appointed with modern amenities. The staff is extremely friendly and helpful, making me feel welcome from the moment I walked in. The location is also convenient, close to many attractions. Overall, it was a wonderful experience and I would highly recommend this hotel to others.
Traduire
Réponse de l'établissement: Located only 5 kilometers from Luoyang Longmen High speed Railway Station and about 17 kilometers from Luoyang Railway Station and Luoyang Beijiao Airport, convenient transportation ensures worry free travel for every guest. Whether it's family outings, business meetings, various events, or concerts, we will provide you with a warm and comfortable accommodation experience in this city full of historical charm. Hotel Manager-James Hou
Lay Hoon Irene
Chambre double exécutive
Séjour au avr. 2024
En couple
23 évaluation
5.0/5
Exceptionnel
Publiée le 2 juin 2024
Very new hotel, service staff is helpful and location is good. Came with breakfast
Traduire
Réponse de l'établissement: We aim to make your business and accommodation full of quality and professionalism, thus creating this unique and beautiful memory. Looking forward to meeting you again.Hotel Manager-James Hou
Invité
Chambre double exécutive
Séjour au mars 2024
En famille
30 évaluation
3.5/5
Publiée le 4 mai 2024
It’s easy to find. Hotel is quite new so not much smell. Recommend for business travellers.
Traduire
Réponse de l'établissement: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
PCH
Chambre de luxe (2 lits)
Séjour au janv. 2024
Voyage entre amis
22 évaluation
4.0/5
Très bien
Publiée le 15 avr. 2024
great experience but the view is just the city building not that good
Traduire
Réponse de l'établissement: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
SmokeAlot
Suite exécutive
Séjour au mai 2024
En famille
2 évaluation
4.0/5
Très bien
Publiée le 9 juin 2024
We booked this hotel for our family of 4. We were excited to get a family suite, but when we got here we noticed the building was a little outdated. When we got to our room, it smelled old and the carpet was dirty/old. It did not fit the $$$ that we paid for the room. I do need to mention that the staff gave us excellent service! They called in the morning to make sure we weren't missing breakfast or if we needed it delivered to our rooms. The location was excellent, close to malls and restaurants.
Traduire
Réponse de l'établissement: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead.Hotel Manager-James Hou
Rurubudongmingxinjianxing
King de luxe
Séjour au juin 2024
Voyageur d'affaires
61 évaluation
5.0/5
Exceptionnel
Publiée le 11 juill. 2024
Good food good location. Good fish. Like this hotel very much. Will be back Shi a. Than.
Traduire
Réponse de l'établissement: The ultimate touchpoint of service is the feeling, from the genuine smile at the moment of entering the hotel to the details during the stay, always running through a class of service standards. We sincerely look forward to your next stay at hotel, where you can experience the freedom and relaxation of your body and mind, in order to provide you with a diverse range of experiences during your trip to Luoyang.Hotel Manager-James Hou
Benjamin
Chambre de luxe (2 lits)
Séjour au mai 2024
Seul
7 évaluation
5.0/5
Exceptionnel
Publiée le 30 juin 2024
Location is good. Room is clean and nice. Recommended to all.
Traduire
Réponse de l'établissement: We not only reflect comfort, but also create a low-key luxury experience through meticulous service. Your recognition of us is the greatest encouragement for our continuous progress, and we look forward to our next meeting.Hotel Manager-James Hou
Invité
Chambre classe affaire (2 lits)
Séjour au mars 2024
En famille
4 évaluation
5.0/5
Exceptionnel
Publiée le 5 avr. 2024
Good service. upgraded room type, with good view and good location.
Traduire
Réponse de l'établissement: The story of business travel in Luoyang still needs to be told by courtyard. All services are based solely on dedication. People with dreams, enjoy the road. On the road to pursuing your dreams, let us gather strength for you and look forward to the next story opening. Director of Operations James Hou
Invité
King de luxe
Séjour au août 2023
En couple
6 évaluation
4.5/5
Excellent
Publiée le 1 oct. 2023
The hotel is difficult to book at a standard rate during the National Holiday, but the service from 小樊 is excellent. He tried his best to accommodate us and even upgraded our room the first night. We’re very grateful for 小樊 for making our over all experience better.
Traduire
Réponse de l'établissement: Thank you very much for choosing Courtyard by Marriott Luoyang and writing your valuable review in your busy schedule. We are very glad that every aspect of the hotel has been recognized by you, through your meticulous description, we can feel the happiness that this trip has brought you, which is what we have been pursuing, and this will also become the motivation for us to continue to work hard and make progress. We look forward to your next visit, and wish you a happy life~ Director of Operations—James Hou
Draghignazzo
King de luxe
Séjour au avr. 2024
Voyageur d'affaires
123 évaluation
4.5/5
Excellent
Publiée le 9 mai 2024
Brand new. High standard. Rooms are small.
Traduire
Réponse de l'établissement: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
Utilisateur anonyme
King de luxe
Séjour au janv. 2023
En couple
15 évaluation
3.7/5
Publiée le 27 fév. 2023
Nice and helpful staff. Rooms are good for the price. In February the temperature in the room was very hot. Staff helped to change the room without any problems.
Traduire
Réponse de l'établissement: dear, thank you for your precious comments. Your comments are very important for us. We'll keep trying to exceed your expectations and we look forward to seeing you again. We wish you have a nice day! Director of Operations—James Hou
Uniquely Travel
Chambre de luxe (2 lits)
Séjour au juin 2023
Voyage entre amis
80 évaluation
4.2/5
Très bien
Publiée le 13 juill. 2023
Need to take taxi to access the old town and most attractions, however it okay as taxi fare is typical around CNY 20-25
Traduire
Réponse de l'établissement: We are so lucky to meet you ~ Thank you very much for choosing Courtyard by Marriott Luoyang and writing down your valuable comments in spite of your busy schedule. Your comments are the greatest driving force for our continuous progress. The neighborhood-like service gives you a different experience. We are looking forward to your next stay. Have a great trip for you~Director of Operations—James Hou
Invité
Chambre double exécutive
Séjour au mai 2023
En couple
4 évaluation
4.7/5
Extraordinaire
Publiée le 12 juin 2023
Really good hotel with nice rooms and an good breakfast. The surrounding city area could be better
Traduire
Réponse de l'établissement: We are so lucky to meet you ~ Thank you very much for choosing Courtyard by Marriott Luoyang and writing down your valuable comments in spite of your busy schedule. Your comments are the greatest driving force for our continuous progress. The neighborhood-like service gives you a different experience. We are looking forward to your next stay. Have a great trip for you~Director of Operations—James Hou
Utilisateur anonyme
King de luxe
Séjour au avr. 2023
Voyageur d'affaires
18 évaluation
3.2/5
Publiée le 4 juin 2023
it definitely much below the standard of 5star hotel for the cleanliness, it even has the so so so so clear stain on sofa, also on table, service is soso, through all I can only call it a 2star hotel.
Traduire
Réponse de l'établissement: Dear guests, thank you very much for choosing Courtyard by Marriott Luoyang Hotel and giving your valuable advice. We are deeply ashamed of the bad experience you have brought to us. Our leaders attach great importance to the problems you have reflected and have fed them back to the relevant departments for rectification. We will certainly improve our service and strengthen staff training. We look forward to your next visit to witness our growth. Have a great day ~ Director of Operations-James Hou