Évaluations de Pyramisa Hotel Luxor

L'hôtel est très bien situé, les chambres sont propres et le personnel est très gentil ! je recommande 

Dès notre arrivée nous avons eu un très bon accueil et même surclassé. La chambre et l'emplacement étaient très bien, magnifique vu sur le Nil. Bonne ambiance le soir, bon restaurant. Personnel bienveillant

Le matériel était très vieux, le petit déjeuner était médiocre, la literie boulochait et la chambre n'était pas photographiée à ce moment-là. Il y a deux avantages : toutes les chambres ont vue sur la rivière et tous les serveurs sont très sympathiques et fournissent un service assidu. Il n'existe actuellement aucun groupe hôtelier international à Louxor, il n'existe donc que des options locales de qualité variable. Vous pouvez simplement rester une nuit, mais vous ne pouvez pas en supporter plus. L'hôtel Four Seasons sur la même route est en construction en plein essor. On dirait que les fondations ont été construites 😂. Je ne sais pas quand il ouvrira, j'espère qu'il ne sera pas inachevé et qu'il ouvrira normalement. Oh, au fait, le parking de cet hôtel est en fait un petit chantier de construction, recouvert de loess et de graviers. Il n'y a pas que des déchets de construction, mais aussi beaucoup de déchets ménagers ! ! !

La réception de l'hôtel était très accueillante. Pendant la période d'enregistrement, j'ai dû attendre deux heures lorsqu'il y a eu un problème de communication avec Ctrip avec l'agent. Cependant, cela a été résolu à temps et tout s'est bien passé. L'hôtel n'est pas particulièrement fermé, avec la jetée du Nil à l'ouest. Il y a aussi un projet de montgolfière dans l'hôtel qui a coûté 80 dollars US, mais je l'ai négocié à 60 dollars US. d'autres personnes ont proposé de prendre un bateau pour traverser la rivière et n'en ont payé que 50 😂

C'est nul. La liste de la propriété est fausse. Le personnel de la réception a une mauvaise attitude. Vous devez payer un supplément pour les vestiaires.

I wish I could give it a 0 but hey. Had originally booked for 2 nights however the treatment from staff was poor throughout. Some occasions: - asked for assistance to book a taxi. Staff refused saying they would not get enough of a cut to make it worth his while to call a taxi. - bed sheets were bloodstained - they refused to accept the complaint - no WiFi - technically it appears in the lobby but good luck using it. It won’t even appear from the rooms And worst case. I checked out a day early due to these aforementioned problems. They confirmed cancellation and said I’d get the money back. I accept and leave. Then they tell trip that actually they didn’t check me out and so refused to accept a cancellation..

The hotel was good for the price, the view from the room was great and it was clean. Breakfast was OK. Booked a double but they gave us a twin but it was easy to push the beds together. If you’re particular, you probably wouldn’t stay here but if you understand that you get what you pay for, this hotel is great.

I appreciated the lovely breakfast spread and the friendly and welcoming demeanor of most of the staff. The view of the Nile was stunning; however, I did find the area to be a little concerning at night. It would be helpful if guests were informed about the ongoing construction ahead of time, as the noise was quite disruptive during my stay. Additionally, I noticed that the AC in my room wasn't functioning properly, which impacted my comfort. Lastly, I found the reception staff to be a bit stiff and could benefit from a more approachable attitude. Also, it would be great to have wifi access beyond the lobby.

Everything was perfect and all the staff was very polite and friendly !

Beautiful views of the Nile, great pool, and the staff are very friendly and helpful. A variety of food options with an Italian & Chinese restaurant on the property.

Hotel was Good . It was a little bit out dated and in need of an upgrade. Cleaning staff could do a better job with mopping and dusting. The bathtub needed to be scrubbed with chemicals as it was very dirty with yellow stains. Otherwise the hotel was very enjoyable.

Good location near many restaurants and a pub or two. Very nice facilities and helpful staff. Breakfast included was okay, consistent every day, helpful that it was early. Rooms were a bit old but clean, comfortable bed, nice balcony, hot water. My only complaint was there was only one very inconveniently located outlet to plug in everything.

We liked our time in this hotel, we enjoyed the swimming pool, just the breakfast was a bit disappointed, but the rest was fine.

We arrived at midnight for a one night stay and left in the morning to see the temples. Good location. Friendly staff. My only suggestion would be to provide better directions to find the 6th floor as the elevator stops on the 5th, and there was no signage to direct us towards our room. It was confusing and took longer than expected to find where we needed to go even with directions from the front staff.