Hostal Estrella

Je connaissais déjà bien l'endroit, peut-être que les lits ont besoin de couvertures ou de couettes car il fait un peu froid

J'accepterais un concierge à distance pour l'enregistrement, mais il a fallu des siècles à un voyageur non hispanophone pour trouver le bon numéro. La porte principale de la propriété est usée tout comme celle de la chambre - oui ce que ce prix pourrait vous offrir exactement est une chambre. Mauvaise ventilation de toute façon Dieu merci, je visite Madrid pendant la courte saison des pluies. À moins que vous ne recherchiez vraiment un soi-disant lit simple privé, il est préférable de réserver un dortoir partagé quelque part à proximité.

Nightmare! Disgraceful! Terrible Experience – Avoid at All Costs I had an extremely disappointing stay at this property. Here are the major issues I faced: • No Communication: No one answered the phone or responded to messages on WhatsApp, even when I needed urgent assistance. • Terrible Check-In: We waited nearly two hours to check in because there was nobody at the property, and it was impossible to get in touch with anyone, • Room Issues: I booked a double bedroom but was given a twin room. Despite showing my booking confirmation, the hotel refused to acknowledge their mistake, we were waiting to change to the other room from day 1, finally the hotel ignored it, the pictures shown on the website is totally different, it is misleading and misrepresentation of the information from Trip.com. • Tiny Room: The room was so small, it felt like staying in a box—completely unacceptable for the price paid. • No Support: If you have any problems during your stay, don’t expect anyone to help. It’s a huge safety risk, especially in case of emergencies like a fire or accident. Overall, this was an extremely terrible experience, and I would strongly advise others to avoid this property. It’s not worth the stress or risk!