Sheraton Mahwah

The hotel is very nice hut quite far from town. It is about 50 min drive to the Palisades center by rt 59. We got room 2117 which is just next to the elevator, so it is very noisy with the elevator going up and down.

環境優美、乾淨整潔、服務周到，周國有幾個公園，特別適合渡假，早餐一般，沒有可以熱水的壺，希望以後有改進。

房間很大，條件很好，很好！

環境很好,就是服務員態度有點差

除了價格貴，其它都挺好。

安靜極了，窗外景色很美

We were so looking forward to staying here. Unfortunately, it fell short of our expectations. The pool was nice, although parts of ceiling were molding and rotting. Our room was small, but nice enough. We found a previous guests breathe right *****s in our room. Pretty gross. We also saw some broken plastic/glass when we walked out to the fountain to take a picture of our daughter. Thankfully we saw it before she was injured. The lobby is beautiful, but the rest could use some help.

This place is a joke. First, upon checking in the associate at night of an asian decent was very rude and condescending. She reminded me of an undercover ******. Then when leaving, my car almost got broken into. Come to find out, 20 cars were broken into and not one time it occurred to the genius staff members to alert their customers.

The Sheraton Mahwah Hotel had great beds as we've come to expect from Sheraton hotels. This location is impressive in size, however it did not seem to be used at its full potential while we there, even with two beautiful wedding events occurring over the weekend. The staff was very attentive and accommodating from the front desk to the restaurant & bar during our whole weekend stay for a wedding that occurred at the nearby Bear Mountain State Park. We did have breakfast at the restaurant, used the fitness facility, and the swimming pool during our stay. We noted some maintenance items that need attention throughout the facility. Our room was at the end of the hall and had a beutiful view of the fountain, and the mountains across the freeway. The only downside was the walls seemed paper thin to the adjoining hotel room as we could hear their whole conversations late into the night, even when our television was on. While on an elevator ride up to our 18th floor room, we were told that this hotel will be torn down in the near future. That would be a shame as the beautiful building could be repurposed for another use.