Mandurah Ocean Marina Chalets

We came here from Perth for a couple of nights. The chalets are situated perfectly on the quay next to the beach, walking distance from everything. Check in was smooth upon arrival. Chalets were clean and spacious they had everything we needed, parking space next to the chalet and a lovely outdoor seating area made it feel like a home from home! We will be returning!

We love staying at the Mandurah Ocean Marina Chalets, we've been coming here for around 18 Years.  You have a choice of One and Two bedrooms, some even have spa's and there are a couple that provide wheelchair access. We're always welcomed with a smile and an interest to help with any requests by the management, thank you. The semi-gated community of chalets, facilities and gardens are always clean and tidy, the beds are comfy, not really much you need apart from your personal belongings. There's a nice shaded communal area, with BBQ's for entertaining family and friends and areas for children to play.  Leave your car safely parked for the duration of your stay next to your chalet and you have direct access to the beach, movie theatre, hotels and bars, restaurants and shops are within walking distance, we give this our big thumbs up.

We just returned from a stay at Mandurah Ocean Marina Chalets and were thoroughly impressed with the new management. The previous tendency to favor certain guests, often leaving families like ours feeling a bit overlooked, has thankfully disappeared. While the prices have slightly increased and some amenities have been reduced, these adjus**ents are understandable considering the long period of low rates. The cleaning team continues to impress with their impeccable standards, maintaining the cleanliness we've always loved. The environment now feels more inclusive and suited to guests of all ages, from families to the elderly, making it a perfect spot for anyone looking for a holiday. The staff are exceptionally welcoming and attentive, ensuring that each visit is memorable for all the right reasons. We're already planning our next trip and are excited to see how the Chalets continue to evolve into a destination that truly caters to everyone.

“Under New Management” (in July 2023) and sadly, it shows. We have been “regulars” here for over 15 years, but we won’t be coming back. Terrible pre-stay communication (we weren’t informed we had to pay in full prior to arriving), chalets not completely cleaned, BBQs have been removed, office closed for the majority of the Easter weekend and not a Manager to be seen anywhere. New Managers are now just “Caretakers”. Great location and a nice place to stay as long as you don’t want to feel welcomed.

We have been staying here for years but won’t stay again. We stayed from 23/25 feb. First contact on arrival I was asked by a very rude elderly cleaner what I wanted . I explained I just wanted to drop off my cool bag off because I was early to make the most of the day. I was told no we don’t do storage and checkin is strictly 2pm. It was a 38 degree day and I had to leave my food in the car. This was never an issue with previous manager. Finally checked in to room and find the floor was dirty, no shower gel just tiny soap. No face washers and a very noisy ceiling fan . The BBQ was-disgusting it looked like it had never been cleaned since new management took over . Coffee bags replaced with cheap sachets of coffee and only two teabags . This used to be a fantastic place to stay with lovely staff sadly no the same anymore . Maintenance is definitely not been done to properly the sprinkles where missing and water shooting into the air, dirty outdoor tables .

We've been staying at the Ocean Marina Chalets on a regular basis for many years and just love the location and the chalets. We have always recommended it to family and friends but this is no longer the case. Unfortunately in the last 6-9 months we've seen a decline in cleanliness, maintenance and services/facilities provided. And this goes hand in hand with a significant price hike - on average an increase of about $50 per night! Disappointed that we had to rewash dishes before using them and that it was impossible to "Have A Cuppa on Us" as there wasn't a teabag to be seen! There used to be generous complimentary kitchen and bathroom packs and these have basically disappeared. We found a dirty towel in the bathroom (left from a previous guest) and this certainly raised the question of just how much cleaning had been done. We've also struggled to actually speak to anyone whenever we have phoned the office as it would appear not to be manned on a regular basis. The on-line booking system constantly timed out and wouldn't accept our booking - very frustrating. Hoping improvements can be made and restored to previous levels of service.

These chalets are in a perfect location, with walking distance to cafes & restaurants, the beach, parks for the kids, Mandurah cruises, etc. The rooms are clean with a well equiped kitchen; the new managers are lovely, very friendly and more than happy to help with anything. Thanks for a great stay once again 😁

In a fantastic location - close to shops, restaurants, sightseeing and restaurants, this accommodation venue has lots to offer. The grounds are beautifully presented, with the chalets having everything needed for a short or longer stay. The check in was easy, with a pleasant person welcoming us, and providing all of the local information we asked for. There is a good laundry on site, always welcome when on the road. A negative - although well-presented, a little more attention is needed to chalet cleaning!

Booked very last minute and due to an event close by. I staying in Chalet 16 which was the studio with open plan. It was big enough for just me, the bed was comfy, the bathroom was clean, the overall stay was great. The lady at check in was lovely and very polite. I will be back again for sure.