Residence Inn Cedar Rapids South

酒店乾淨整潔

Great hotel for location. Staff was very friendly. Breakfast was ok but seemed a little disarray. Overall great stay for the price. There was a confusion with my booking however the front desk did fix it quickly and even apologized on behalf of the third party.

I used points for an overnight stay at this hotel. I don’t really understand the negative reviews of this hotel. The room was clean and modern and the hotel was very quiet. Breakfast had a good selection of menu items and was fresh and good. The only downside to this hotel was the pool is cold and I understand has been in need of repair for some time. The young lady at check in was not at all welcoming and could care less about your Bonvoy status. Didn’t know that gold elite members could enjoy complimentary upgraded wifi. She suggested I call the internet company. I would stay here again if I didn’t care about using the pool.

We stopped over for one night at this hotel during our road trip. We got a King Bedroom Studio Room which was more than enough for the night. The room was nice but the bathroom door had a bunch of scratches which looked like someone probably left a dog in there and they scratched up the door trying to get out. We got the free breakfast in the morning. They had runny scrambled eggs, some sausages and hot breakfast sandwiches. The breakfast was not great so I would recommend just skipping it and just getting breakfast from a local restaurant nearby. Overall it was an okay hotel... I would probably stay there again but just get breakfast elsewhere.

I have nothing but good things to say about the staff and manager here. Always willing to go the extra mile and very patient and kind. Becky M. was exceptional. She not only led housekeeping, but also did front desk things as well. She always hustled to solve issues or get requested items. The whole front desk crew were excellent and helpful in a timely manner. The only slight caveat was the breakfast was often barebones and not restocked promptly by the breakfast lady. Often, the front desk morning agent would have to track her down or just restock themselves. All in all, if you need a great hotel in Cedar Rapids, this is your place!

Pre-COVID, I used to frequently stay at this hotel once every couple of months for work travel. However, the last 3 stays have been pretty disappointing. My stay in October, poor water pressure and no soaps in the room. My last stay the heating in my room wasn’t working correctly, only to be moved to another room where the TV wasn’t working, and then have a nasty draft in the final room that I put up with for a night. The fitness center smells moldy. Among that, breakfast is next to non-existent with cereal and coffee, and they no longer have their afternoon “social” hour due to COVID (apparently I would drink someone else’s beer? ;)). Please do not get me wrong, the staff is very nice and did apologize for issues - appears to be a decision by the management company. The hotel just seems like it is getting run down with peeling paint on the bathroom doors, stains on the wallpaper, and many mechanical issues. I hope Hawkeye looks at their strategy and makes some improvements. Until then, I’m trying the Homewood even though is a few miles away from my workplace.

As a lifetime Titanium Elite, I stay in lots of Marriott properties. This used to be my go-to when I was in Cedar Rapids but never again. Last year, some colleagues and I stayed here and noticed the deterioration of the property. One colleague found the room they checked him into had an unmade bed and wet towels on the floor. Laughed it off as an isolated incident. Fast forward to now…I checked in late one evening. Walking to my room I noticed several room doors that were damaged and some that had been replaced. It looked as though many doors appeared to be broken into. When I got to my room and so the dilapidated condition of the kitchen and furniture (the stove was clearly replaced already and the hotel isn’t that old) I was on the fence of walking back out. The determining factors were how dirty the bathroom was and the fact that my shoes stuck to the tile floor in the kitchen. There are much better options in Cedar Rapids…steer clear of this property.