Hôtels près de Mendenhall Commons, Memphis

Le centre-ville est très bien situé, le centre-ville est très bien situé, le centre-ville est très bien situé, le centre-ville est très bien situé, le centre-ville

L'hôtel se trouve sur la route populaire, en diagonale en face se trouve McDonald's. Il n'est pas loin de Macy's et d'autres centres commerciaux. L'hôtel est très facile à trouver. La réception est très enthousiaste. Il n'y avait aucun moyen d'ajouter une autre chambre, mais la réception était très bonne. J'ai dit que je n'avais pas réservé la chambre à cause de l'écriture peu claire, j'ai donc donné la première chambre pour la première nuit gratuitement. Les chambres à deux lits et un lit king size sont très hautes, confortables et spacieuses. Le petit-déjeuner de l'hôtel est un petit-déjeuner américain, à l'exception des flocons d'avoine, il est froid, mais il est également très bon et le sentiment général est toujours bon. Nouveau à Memphis recommandé!

L'hôtel est très confortable et très confortable. J'ai retourné au bureau de front et on m'a dit que c'était la seule pièce qu'ils avaient. Avez-vous donné ma chambre à quelqu'un d'autre ? J'ai dû demander un remboursement de la portion que j'ai payée au-dessus du taux de la chambre effectivement fournie. Pourquoi avoir même dû demander ?

Le centre-ville est situé à proximité de l'aéroport.

I would highly recommend avoiding this hotel. I don't know how they are able to fly a Hampton flag and pass inspection. It's more like a Motel 6. We arrived at 1:30am and without even being asked our name or confirmation number, the front desk agent said since it was after midnight that our reservations were cancelled and we would have to try and rebook online and we wouldn't be guaranteed the same rates, etc. This was not what I wanted to hear after being on an airplane all day. I told her she didn't know what she was talking about and she kept arguing with me. I said here is my confirmation number and then she was like, ”Oh, I see, you already checked in on-line so you are good to go!” um yes, this is what I was trying to say if you would've asked appropriate questions instead of just basically telling me I wasn't going to have a room. All I needed was a physical key. We got our keys and then she asked about our car and made it a point to say that cars get broken in to all of the time so just to keep an eye on it! So once that was all figured out, we went up to our room/s only to find out we had no towels and no remote and the bathroom totally smelled like ****. We had to keep our bathroom door shut our entire time. It was coming through the vents. Since it was so late and we had more than 1 room, I wasn't even going to try and ask for a different room at this point. We just wanted to get to sleep. We slept in the next morning after our late night. Breakfast is supposed to be from 6am-9am. We got downstairs at 8:40am and basically everything was out. The breakfast attendant was extremely rude when people were asking if she was going to replenish anything. We ended up going out for breakfast. Part of the reason I choose Hamptons is for the FREE HOT BREAKFAST!! Also our Heating/AC didn't work at all. There was a thermostat on the wall that didn't work, so we tried to do it on the actual unit - no luck. We had no hot water during our stay, just luke warm, the tub didn't drain so you stood in a foot of water by the end of your shower. The hotel is outdated, no fridge or microwaves in the rooms, rude staff, no vending or soda machines. I filled out the Hilton survey specifically asking for a call back and of course nobody has called yet to follow up on these issues. I heard other guests saying they didn't have hot water either. There are plenty of other choices out there to stay at. I wish I would've read the reviews before booking this hotel.