C. de la Palma 42, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, Mexico City, Federal District, 06000, MexicoVoir les informations sur l'hôtel
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1 nuit
Commentaires des voyageurs
4.5/5
Excellent
46 évaluation
Afin d'assurer l’authenticité des notes affichées, nous ne calculons pas simplement une moyenne, nous prenons plutôt en compte la crédibilité de l'évaluation et la date du séjour de l'utilisateur pour déterminer la note finale.
Évaluations vérifiées
Emplacement4.7
Commodités4.3
Service4.3
Propreté4.6
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Toutes les évaluations(46)
Évaluations positives(45)
Évaluations avec photos/ vidéo(12)
Séjour remarquable !(14)
Très bien situé(13)
Personnel accueillant(10)
Très propre(9)
Bien situé(7)
Très bon rapport qualité-prix(5)
Évaluations négatives(1)
Utilisateur anonyme
Chambre Supérieure
Séjour au janv. 2025
Voyageur d'affaires
23 évaluation
5.0/5
Exceptionnel
Publiée le 24 mars 2025
Awesome . The facilities , the location just in the Mexico City the Church the shopping mall .
Traduire
Réponse de l'établissement: Dear guest,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Invité
Chambre Supérieure
Séjour au fév. 2025
Voyageur d'affaires
9 évaluation
4.0/5
Très bien
Publiée le 21 mars 2025
Room is good , but the service is not good , asked for slippers need asking more than 3 times 😖
Traduire
Réponse de l'établissement: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are pleased to know that you enjoyed your stay and that we met your expectations.Please accept my sincere apologies for any inconvenience we may have caused you. As you may know, our Premium rooms include slippers, and you had a Superior room, which is a different category, but we have taken your comments into account to improve day by day and continue to provide you with a service that lives up to our standards, since one of our main promises is to make each guest feel special and appreciated.Thank you for choosing to stay with us. We look forward to the opportunity to welcome you again.Sincerely,Rebeca IzquierdoGuest Relations
Ahgus
Chambre Supérieure
Séjour au déc. 2024
Autres
99 évaluation
4.2/5
Très bien
Publiée le 18 mars 2025
I recommend reasonable price and decent area, worth it for overnight stay. Good front desk service too.
Traduire
Réponse de l'établissement: Dear Ahgus,Thank you for taking the time to share your recent experience with us.We appreciate your valuable rating. Please rest assured that we have shared your kind comments with the team and we will try even harder to meet your expectations, as one of our main promises is to make every guest feel special and appreciated.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you again.Best regards,Rebeca IzquierdoGuest Relations
Invité
Chambre Premium
Séjour au nov. 2023
Voyageur d'affaires
3 évaluation
3.0/5
Publiée le 14 déc. 2023
Over all stay was satisfactory . Break fast should have been better
Traduire
Réponse de l'établissement: Dear Guest,We are deeply sorry that your experience at our hotel was not satisfactory. I would like to apologize for not being able to meet your expectations regarding our standards during your recent stay.Please rest assured that we have shared your feedback with the team and will take action to correct the issues you experienced.We are committed to providing memorable experiences with exceptional service. Therefore, we hope to welcome you again and improve your experience soon.Thank you again for choosing to stay with us and for your time in sharing your comments.Sincerely,Oscar Flores AvilaFront Desk Manager
Invité
Séjour au mars 2023
Seul
12 évaluation
4.0/5
Très bien
Publiée le 3 juin 2023
Right in the historical town, good place to stay for tourists. The room is a little bit small!
Traduire
Réponse de l'établissement: Dear guest,NH Collection Mexico City Centro Histórico is pleased to welcome you to our hotel, where you will always find your home!I have shared your opinion with our colleagues and they are very pleased to know that their work ends up satisfying clients as important as you and your guests.Thank you for your visit and we look forward to your visit!Rebeca IzquierdoFront Desk Agent
Invité
Séjour au août 2023
En famille
4 évaluation
5.0/5
Exceptionnel
Publiée le 29 sept. 2023
A very nice hotel 🏨
Traduire
Réponse de l'établissement: Dear guest, NH Collection Mexico City Historic Center is pleased to welcome you to our hotel, where you will always find your home! I have shared your comments with our colleagues and we will continue to improve every day to provide you with better services. Thank you for visiting and we look forward to seeing you! Rebeca Izquierdo Front Desk Agent
Réponse de l'établissement: Dear guestThank you for taking a few moments to share your impressions of your recent experience through our Satisfaction Survey.We appreciate your feedback and are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue to inspire and motivate them to provide exceptional customer serviceAlso we have taken your comments into account to improve day by day and continue to provide you with a service that lives up to our standards.Thank you for choosing to stay with us. We look forward to the opportunity to welcome you back soon.Sincerely,Rebeca IzquierdoGuest Relations
Réponse de l'établissement: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Réponse de l'établissement: Dear guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Rebeca IzquierdoGuest Relations
Réponse de l'établissement: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Réponse de l'établissement: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Réponse de l'établissement: Dear Guest,Thank you for taking a few moments to share your impression of your recent experience through our Satisfaction Survey.We appreciate your comments and we are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue to inspire and motivate them to provide exceptional customer service.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you soon.Sincerely,Oscar Flores AvilaFront Desk Manager
Invité
Chambre Supérieure
Séjour au juill. 2024
Seul
1 évaluation
5.0/5
Exceptionnel
Publiée le 8 sept. 2024
Absolutamente fantástico hotel!!! Amazing Staff
My new favorite in Mexico City
Traduire
Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Álvaro
Chambre Supérieure
Séjour au mars 2024
En couple
2 évaluation
4.7/5
Extraordinaire
Publiée le 7 avr. 2024
El hotel está ubicado en pleno centro histórico, lo que es ideal para conocer la ciudad. La limpieza resultó ser excelente. El personal muy amable y dispuesto, con especial mención al staff de recepción tanto a la llegada como a la salida. En cuanto al personal de restauración pueden mejorar la organización y la coordinación en el desayuno, donde creemos que tienen posibilidades de mejorar y ofrecer una experiencia del todo satisfactoria.
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Réponse de l'établissement: Estimado Alvaro,Gracias por dedicar unos instantes a compartir su impresión sobre su reciente experiencia a través de nuestra Encuesta de satisfacción.Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. Tenga la seguridad de que hemos compartido sus comentarios con el equipo y tomaremos medidas para corregir los problemas que experimentó.Gracias por elegir alojarse con nosotros. Esperamos tener la oportunidad de darle la bienvenida pronto.Atentamente,Oscar Flores AvilaGerente de Alojamiento