Recent stay at Penthouse 6 at the Alexander Hotel. Previous reviews made us reluctant to rent here especially about the rude staff. We did not encounter this at all. The front desk staff, pool and beach servers were all very nice. Initial impression of the facility was good, clean lobby etc. Gift and food shops were pricey but this is not unusual. I suggest taking an Uber to Publix approx 2miles north for food and wine etc. The Penthouse had amazing beach and bay views, the adjacent building was under renovation and not pleasant to view, constuction noise on weekdays. The amenities in the penthouse were not true to the description on rental websites. The kitchen needs upgrades, coffee maker is some weird kind of auto, unlike a Keurig...we couldn"t use it. They need to upgrade this or just buy an auto drip coffee maker, which we ended up buying one on Amazon and took it home, that was aggravating! The toaster is horrible, old and dirty, barely worked. No electric hot pot or kettle. No paper towel holder. For this kind of rental the kitchen was lacking and should be higher quality!! The cleanliness left a lot to be desired, on the initial surface it looks clean, but lightbulbs had inches of dust on them, some lamps didn"t work at all, poor lighting overall. I dropped an earring under the bed, we retrieved it with the broom along with a ton of dust and bits of paper trash. Shower curtains and fixtures in bathrooms need updating and cleaning. Thank God no bugs were seen, just a lizard...but that's expected in Florida....but I did keep all my belongings/suitcase closed all the time. There's a safe in the closet that requires a credit card..ugh. Considering the burglary at this hotel last year with someone entering thru windows...better locks on windows are needed and a FREE safe! Despite my gripes we all had a nice time, the pool and beach are great. Just very disappointed in this particular Penthouse 6...it was expensive and the photos look great, so I expected a Five star experience. Beware of photos and list of amenities when you book....perhaps get verbal confirmation of age of amenities...and insist on a deep cleaning before you consider renting this Penthouse 6.
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