Travelodge by Wyndham Miami Biscayne Bay

Très déçu de mon séjour. A mon arrivée on me demande de verser un acompte supérieur au prix de ma réservation. La caution ne m'a toujours pas été restituée aujourd'hui, même si lors de notre départ le monsieur à qui nous avons rendu les clés nous a dit qu'elle nous serait restituée immédiatement. J'ai envoyé un e-mail à l'hôtel et je n'ai reçu AUCUNE réponse. Je trouve ça scandaleux. En plus de tout cela, nous avons trouvé un cafard dans notre chambre. Numéro de réservation : ***********

Hôtel moyen au centre-ville de Miami, un endroit sans De nombreuses revendications, à partir de là, vous pouvez rejoindre toute la ville, le Les chambres ont besoin d'être refaites malheureu*****t elles sont très vieilles

酒店是一個小院子，免費停車，前台服務員非常認真，記錄每項他需要的東西，登記車的品牌車型車牌號，我是住在一層的小院子裏，比較安靜，外邊有很多桌椅，價格也便宜，離市區也比較近，總體來説很好

HORRIBLE CUSTOMER SERVICE. DO NOT STAY HERE! I booked a prepaid, nonrefundable room for this property for the evening of March 9th with checkout on March 10th. Due to multiple weather events and flight delays, I did not arrive at the property until around 6 am. I called the property much earlier in the evening to let them know, I would not be arriving until very late/early morning and whoever answered the phone said that wasn't a problem. When I went to check-in, the man behind the desk told me that my reservation had been canceled because of my late arrival. I explained that I already called to confirm the later check in would be ok so please give me a room as I'm here now. This man who was not wearing a nametag and refused to tell me his name, had GIVEN AWAY MY PREPAID ROOM TO SOMEONE ELSE and told me they were full and there was nothing he could. I told him I prepaid for a room a this property and I wasn't leaving until I either got that room or he made arrangements for me to stay somewhere else. So here I am, exhausted, temporarily homeless (I left on a cruise later that day), and beyond frustrated standing in a hotel lobby at 6 am, he told me he was going to call the police if I didn't leave. I told him to go a right ahead. So, this rude, horrible man, CALLED THE POLICE ON ME. Two officers arrived a little bit later and I explained the situation. They kind of scolded the man asking how he could give away a room that I, a visitor to their city, had already paid for and then had the audacity to call them as if I was a criminal and the one in the wrong. So while this horrible man, who again wouldn't give me his name or the name of the person I might have spoken to when I called earlier did absolutely nothing to help me, the 2 officers started calling around to properties to find me some place to stay. Very long story short, I eventually found someone else to stay and slept a few hours before I had to check out, no thanks to the person who caused the problem in the first place. Even as I'm typing this I still cannot believe this happened to me at all. To be treated so horribly, not even attempt to fix the problem, and then calling the police on ME?! Reliving that morning is making me upset all over again.

Mathias & Louis at the Front Desk were very professional and helpful. We reported a problem with the shower and it was fixed promptly. The room was clean, smelled fresh and quiet for a good night's rest. It was reasonably priced for Miami area and would definitely stay here again.

Very affordable hotel in the Miami area. Staff was very friendly and knew what they were doing.. Looked like they had all the coronavirus precautions in place. Close to everything you need in Miami. Clean rooms.

Don't suggest the location if you don't have a car. High price for absolutely no amenities, no pool, no coffee pot in room, no breakfast. Lobby coffee not available until 8 am but inappropriate tv is playing in lobby at 5 am.

Should how known better by the price… you pay for what you get. Run down, old, in need of repair & looks nothing like pictures. “Non smoking” room smelled so bad of cigarettes we had to buy a candle to help. Gross mildew on shower knob. Mini fridge covered in rust. Cops were at the motel for another resident one day which left us feeling uneasy. Very bare bones. If you just need a place to sleep & are on a budget this is fine, but there are many other options to choose from in Miami… Good location, however as it was easily accessible to airport and beach areas.

We stayed 3 nights. Room 10 is very tiny if you have 2 large suitcases. Good for a short stay. The staff was polite and good. The room was cleaning 1 time during our stay. No breakfast. No hot water, we had some chance to not complaining because of the warm and beautiful forecast. We also had a problem to park our car, it was not secure : someone thrown some fruits salad (very sticky) all around the left side of the car. Fortunately, our car was not vandalized… The same night, a fight between 2 persons around 3-4AM starts… they woke us up… Our upstairs neighbors woke us up a second time around 7-8AM… Conclusion, the area and disctrict is not totally secure. If you can find better, go 4 it.