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Avis vérifiés
Emplacement8.4
Commodités8.4
Service8.4
Propreté8.4
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Toutes les évaluations(59)
Évaluations positives(29)
Évaluations avec photos/ vidéo(5)
Évaluations négatives(3)
Invité
Chambre de luxe
Séjour au juill. 2024
Autre
30 évaluation
8.0/10
Très bien
Publiée le 11 août 2024
Good location of the hotel, small rooms, good soundproofing
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Aleksandra
Chambre de luxe
Séjour au juin 2024
Entre amis
3 évaluation
10/10
Exceptionnel
Publiée le 17 juill. 2024
Отличный отель! Чисто, просторно, большая кровать! Вкусно пахнет! Спокойно, тихо! Пешком до Галереи и Дуомо 10-15 минут) Вернусь сюда точно!
Hôtel propre avec du personnel bienveillant. Bien situé, proche du centre (5 minutes à pied) et au calme. Petit déj bien et surtout pas trop de monde dans la salle, maxi 20 personnes. Les chambres sont assez grandes, seul bémol, comme dans de nombreux hôtels, pas de TV connectée. Mais ça vaut quand même un 5 étoiles en avis.
Réponse de l'établissement: Dear Guest, Thank you for leaving us a positive feedback.! We are glad to hear that you enjoyed your time at Hotel Mentana Milano by R Collection Hotels and we hope to welcoming you back here in the next future. Friendliness Pierangelo Piredda Manager
Invité
Séjour au fév. 2024
Autre
10/10
Exceptionnel
Publiée le 1 mars 2024
This hotel is 4.5 * for ne. Close to everything, shops, restaurants, tram and places of interest. Fir a 2 day stay, the room is perfect for us. Small but nice, very clean and modern bathroom with all essentials in the bathroom (toothbrush, shampoo and conditioner, glasses, etc). There's even a peculator and nice selection of tea. Bed is comfy and big. Size of the room is ok. Most of front desk attendant is so helpful and friendly ☺️. Check in was a breeze. The only thing is very small lift. I suppose it will be similar to other boutique hotel. I like this hotel!
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Réponse de l'établissement: Dear Guest, We are very glad to hear that you had a great time at Hotel Mentana Milano by R Collection Hotels! Our guests are our main priority! We hope to welcome you back on your next trip to Milan! Wish you all the best! Pierangelo Piredda Manager
gbmaison
Séjour au mai 2024
En couple
10/10
Exceptionnel
Publiée le 19 juin 2024
Excellent hotel. Staff friendly and helpful. Nice comfortable room - bed good, tv nice, internet powerful. In a quiet location yet only 10 minutes walk to the Duomo Plaza. Shower area superb. Air conditioning in the room worked well as evening was still very warm outside. Tasty scrambled egg for breakfast and good choice of items including fruit juices, yoghourts and cereals. Room well cleaned every day and overall all hotel areas very clean. Nothing was too much trouble. Highly recommended for central Milano.
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Réponse de l'établissement: Dear Guest, We are very glad to hear that you had a great time at Hotel Mentana Milano by R Collection Hotels! Our guests are our main priority! We hope to welcome you back on your next trip to Milan! Wish you all the best! Pierangelo Piredda Manager
Invité
Séjour au fév. 2024
Autre
8.0/10
Très bien
Publiée le 1 mars 2024
The Hotel Mentana is the perfect place to stay to explore Milan. A quick 10 minute walk to the Duomo Cathedral & historic areas, with lots of restaurants & cafes nearby. The buffet breakfast is quite good and the staff very helpful with restaurant recommendations & any other suggestions. Rooms were spacious by Italian standards with good bathroom amenities. I would highly recommend this hotel for your stay in Milan.
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Réponse de l'établissement: Dear Adelaide, Thank you for the positive feedback! We are delighted to hear that you had a great experience at Hotel Mentana Milano by R Collection Hotels! We hope to welcome you here again! Kind regards, Pierangelo Piredda Manager
jkk12141
Séjour au fév. 2024
En famille
10/10
Exceptionnel
Publiée le 1 mars 2024
Traveled with a group of 10. While the rooms were smaller, the accommodations, breakfast, service, location were exactly what we required for our short overnight stay in Milan. Excellent value even during busy Milan Fashion Week. The hotel went out of the way to make sure the early risers had breakfast before departing on the weekend. Our only regret is that we did not have more time to stay at this hotel and in the city of Milan. Every staff member was helpful making our short visit even more special.
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Réponse de l'établissement: Dear Guest, Thank you for leaving us a positive feedback.! We are glad to hear that you enjoyed your time at Hotel Mentana Milano by R Collection Hotels and we hope to welcoming you back here in the next future. Friendliness Pierangelo Piredda Manager
RP3053
Séjour au janv. 2024
En famille
6.0/10
Publiée le 26 fév. 2024
Clean and helpful staff. We were initially given room 406 very noisy. I think they share a common wall with another property. They were playing drums late into the night. We were booked to stay for 5 nights so thankfully we were move to another area of the hotel. Take your own hairdryer - switches off automatically after 2 minutes. Laura in reception was very helpful. Not very sound proof.
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Réponse de l'établissement: Dear Guest, Thank you for sharing your experience at Hotel Mentana Milano by R Collection Hotels with us. We will take note of your comments as our guests comfort is essential for us. We really hope to welcome you back here on your next stay in Milan Kind Regards Pierangelo Piredda Manager
Hakan c
Séjour au janv. 2024
Affaires
2.0/10
Publiée le 7 fév. 2024
This is a hotel that has the worst customer service. They have very dangerous employees who are very aggressive and rude. I booked a room with two separate beds, and when I arrive at the hotel they told me that they don’t have separate beds so naturally I wanted to cancel my reservation. They rejected my request and didn’t refund the money. This is not the worst thing, there was a girl in the reception, she said she’s alone there and she can’t separate the beds by herself and when I insist on the cancellation she started hitting the computer with the mouse and the table. She literally hit it and broke it. It wasn’t working when I left there:) Completely lost her control, I thought she was going to hurt herself or someone else there. I immediately left the hotel in order not to get in trouble because if you are a tourist this would be a big problem for you. I still didn’t have my money back. So I do not recommend them and I don’t suggest you to choose them unless if you have a bodyguard with you.
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Réponse de l'établissement: It is shameful !!!! Thanks to his "Modus Operandi" we can still see how many silly and petty people exist, who exploit the operators of the sector to their advantage, in order to obtain what they have set for themselves and not caring about everything and everyone, use these tools to denigrate at will , business professionals and established in the sector. We will take care to ensure that your name is indicated as a person not welcome in our facilities. Best regards Pierangelo Piredda Manager
Invité
Séjour au déc. 2023
Autre
6.0/10
Publiée le 30 janv. 2024
Just back from a 2 night stay in Hotel Mentanta. The hotel is in good location with very helpful friendly staff. The rooms are of good standard and size. The breakfast for me was disappointing-no hot food just pastries, fruit, yogurts cheese, hams and bread. The hotel was very noisy, you could hear every noise, the plumbing which woke me every hour. Beds where comfortable but the linen was to light for this time of year.
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Invité
Séjour au juin 2023
Autre
10/10
Exceptionnel
Publiée le 22 juill. 2023
Spent 2 nights at this lovely hotel and what a good choice it was. Ideally located for visiting the main attractions, but in a quiet residential area away from the noise and crowds. The room and bathroom, although small was modern and very clean and was more than adequate for our short stay. The reception staff were helpful and friendly and were able to get us taxis very quickly when needed. Would be happy to return here on my next visit.