Arctic Friends Home International Youth Hostel

Avis : Arctic Friends Home International Youth Hostel

Arctic Friends Home International Youth Hostel

Arctic Pole Village, Mohe, Heilongjiang, 165303, ChinaVoir le détail de l'hôtel
Arctic Friends Home International Youth Hostel
Arctic Friends Home International Youth HostelArctic Friends Home International Youth HostelArctic Friends Home International Youth Hostel
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Avis des voyageurs

9.3/10
Bien
609 évaluation
Avis vérifiés
Emplacement9.4
Commodités9.1
Service9.6
Propreté9.2
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Toutes les évaluations(609)
Évaluations positives(604)
Évaluations avec photos/ vidéo(287)
Chic(45)
Personnel accueillant(44)
Nourriture de qualité(42)
Service de navettes(23)
Restaurants de qualité(20)
Design de qualité(15)
Idéal pour les enfants(14)
À proximité de la zone touristique(11)
Évaluations négatives(5)
Invité
Northeastern Log Cabin Triple Room With Traditional Heated Brick Bed
Séjour au déc. 2024
Seul
24 évaluation
10/10
Exceptionnel
Publiée le 6 janv. 2025
I really liked my stay there - I chose a Kang room and it was really warm and cozy. The location is great - right in the middle of 北极村. They also offer shared rides to places that are farther away which was super convenient. There's also a restaurant on site which is perfect if you don't want to go outside when it gets too cold :) It was also a great place to meet people and explore together. The staff is super helpful and friendly. Especially 叶子 - she even gave us ice cream, fruit and a local snack to try and was so friendly. I'm glad I got to spend some time there. 谢谢 :)
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Réponse de l'établissement: First of all, thank you very much for your stay and for giving us such a high rating. We are truly honored. Welcome to come again next time.非常高興您在我們旅舍度過了愉快的時光。您的滿意和好評是我們最大的驕傲。感謝您的支持和熱情,希望再次為您服務!旅途愉快~
Blade.around.the.world
German-Style Simple Room
Séjour au sept. 2024
En couple
42 évaluation
8.0/10
Très bien
Publiée le 26 oct. 2024
Respite the hotel name containing the word international there is nothing international about this property as they were completely overwhelmed with our arrival. The first thing they did was drive us off to the police as they didn't know how to do the registration for foreigners. The rooms are good and well maintained and we got a delicious complimentary berry juice in the morning. The heating worked well and it was nice and warm inside the room. The location is superb and everything is within walking distance. The negative thing is that we needed some help during our stay and the reception area is always empty. The owners are impossible to find. Do not expect a single word of English to be spoken at this property. A lovely cat is around and is an admirable animal. Overall a good stay and I would stay again in the future. Good value!
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Réponse de l'établissement: 您的點評讓我們深感榮幸,也為我們指明瞭前進的方向。我們會針對您的建議,對服務進行改進,為您提供更加舒適的住宿體驗。
Invité
Guestroom
Séjour au déc. 2024
Seul
8 évaluation
4.5/10
Publiée le 24 janv. 2025
I have been in China for a long time and this is the first time I met this kind of behavior. The neutral: - Location: 500m to the bus station, not directly in the hustle, good if you like it quiet - Room: room is big and has chairs + table - Sightseeing: if you are solo traveller, they have three fixed routes which you can car share for a decent price The questionable: - Room: the room is quite cold (due to being too big for their heating system), bathroom is small and cleaning is to be improved (at least remove the dead mosquitos from the wall). - Time: Bring time if you want to do their tours or eat there. Waiting times of an hour to be expected. - Communication: If you need something, you have to contact them several times. If they need something from you, they answer directly. - Do NOT trust them to buy tickets for you. The one to the Christmas Village was not valid anymore and the bus ticket was the wrong one. Luckily, I was able to change it in the morning (me asking them to make sure to buy the right ticket and the bus station workers telling me they even suggested the right bus left a sour aftertaste) - Emotional manipulation to get a 5 star review. It's normal in China to ask for a good review after a stay, but not over 10 times during your stay. Services are always given with a: “for a good review” attitude. For example: I asked in the afternoon whether I could get a ride to the bus station the next morning as I have seen many other guests get one - answer: no. In the late evening, the boss contacted me saying they will send me to the bus station. But guess what: only to remind me in the morning that I should give a 5 star review, almost making me write it in front of her. A good review is to be earned and not to be bought, improve your service instead of harassing your customers. Would not stay again.
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Réponse de l'établissement: 尊敬的客人:您好!首先很感謝您本次的入住以及對旅舍與房間的環境位置的認可,也很抱歉讓您在本次旅行中有到不完美的體驗。其次我們一定要向您解釋讓您感覺不舒適的地方:1.關於巴士票,因您與我們的前台工作人員以及司機師傅提出的是購買單程前往下一站不附帶旅遊項目路線的車次,且您會在下一站停留兩日,所以我們工作人員特意耗費較多時間精力為您購買好該車票(由於您是國外遊客,非本人購票會麻煩許多。旅舍本身並不提供代買客運站票務的服務。且客運站不直接售賣含旅遊景點的車票,必須上車後根據個人自願原則補觀光票)。2.聖誕村的“無效”票,發生後我們的師傅也是第一時間用了同伴的票讓您優先進入遊玩了,負責人也非常重視這次的失誤並已多次聯繫園區溝通核實票務問題且查看了監控後,是由於上位住客並未進入園區遊覽(但在大門口刷了票上的二維碼)來到前台退票導致,,當然我們也會吸取本次的經驗,以後更加謹慎對待。3.送站去客運站,衹要住客有提出確定時間我們都是會提供接送的,畢竟這邊天氣很冷。可能是當時同事的表述不清又或者師傅口音導致讓您有這樣的誤會。您問了後,前台就馬上為您聯繫明天送站事宜了,負責人在根據和您約好的時間早上七點半,太陽未升起-30℃專程為您起床開車專車送您一人去到車站。但非常遺憾我們如此用心熱情的服務並未得到您的認可。4.溝通,可能是因為旺季前台辦理的事項以及接待的客人過多,期間應接不暇讓您有了需要都多次聯繫的誤會。但我們全體同事都是非常熱情接待的,有問必答真心希望每一個來最北村落的遊客能有一次愉快的旅行。5.房間清潔,非常感謝您的反饋,我們都非常重視,並會對此進行檢查,讓清潔人員更加仔細的確保每個房間的衞生。最後再次感謝您的本次入住以及一些建議。也誠摯的邀請您下次再來體驗,檢驗我們的提升品質以及解開這些讓您不愉快的誤會。驢友之家提前祝您新春快樂,旅途開心!
Mee Yuk Tiong
Northeastern Log Cabin Quadruple Room With Kang Bed
Séjour au nov. 2024
Entre amis
1 évaluation
10/10
Exceptionnel
Publiée le 5 janv. 2025
Had an exceptional experience! The hostel was impeccably clean and well-maintained, ensuring a comfortable stay. Everyone here were warm and friendly, especially the lady’s boss always ready to assist with a smile, making me feel right at home. The atmosphere at the hostel was fantastic. It had a vibrant and welcoming vibe, perfect for meeting fellow travelers and making new friends. The common areas were cozy and inviting, ideal for relaxing after a day of adventures. One of the highlights of my stay was the excellent trip drivers. They were knowledgeable, friendly, and made exploring the area so much easier and enjoyable. Overall, I highly recommend this place to anyone who looking for a welcoming and enjoyable place to stay.
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Réponse de l'établissement: First of all, thank you very much for your stay and for giving us such a high rating. We are truly honored. Welcome to come again next time.非常高興您在我們旅舍度過了愉快的時光。您的滿意和好評是我們最大的驕傲。感謝您的支持和熱情,希望再次為您服務!旅途愉快~
Yeoh Yee Chin
German-Style Simple Room
Séjour au fév. 2024
Seul
5 évaluation
10/10
Exceptionnel
Publiée le 29 mars 2024
The location is good, which having walking distance to attractions and restaurants. The hospitality of the hostel is good, 叶姐and the staff providing good information for everything. Not to mentioned the driver that i booked with the hostel, 许师父 is very friendly, and accompany me along the trip as I'm solo traveller. During check in, they upgraded my room to Dong Bei specialty type, which is kind of an experience since I'm here at Dong Bei.. Overall staying experience is awesome, and will visit this hostel again if coming to Mohe.
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Réponse de l'établissement: Thank you very much for your recognition and praise. Looking forward to your next stay and wishing you a happy life!
Invité
Chambre standard
Séjour au mai 2023
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 10 juin 2023
Henhaoyijiadian
Traduire
Réponse de l'établissement: 親愛噠客官您好,收到評價很開心,感恩信任遇見,我們會繼續努力做好民宿,做好各項服務,祝您開心每一天,期待再見!
maomao2001002
Guestroom
Séjour au juin 2025
En couple
4 évaluation
10/10
Exceptionnel
Publiée le 6 juill. 2025
酒店是摩旅之家,感覺老闆應該很熱情,果然。賓館離最北郵局,車站,村中心3百米,房間很乾凈,店主小夥子人很熱情,我們火車六點多到漠河早晨八點半就到北極村了,老闆及時安排了房間,專門送我們兩早餐,另外餐廳收拾的異常乾淨,小鹹菜非常可口。非常滿意,會介紹朋友過來。
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6/12
Biansailangyan
Fresh Pastoral Room
Séjour au juin 2025
Seul
36 évaluation
10/10
Exceptionnel
Publiée le 13 juill. 2025
民宿在北極村13號停車點附近,叫車非常方便,晚上也非常安靜。民宿前台的小妹妹和老闆娘人很好,有求必應,給做了房型升級。民宿是驢友中心,也是一家青旅,但條件非常不錯,下午的陽光照進房間非常治癒。很有幸在畢業旅行中遇見這家民宿,非常棒。
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Invité
German-Style Simple Room
Séjour au juin 2025
Entre amis
9 évaluation
7.5/10
Publiée le 16 juill. 2025
在北極村這個整個環境都臟亂差的地方能住到這樣的民宿已經算是不錯的了,民宿服務不錯送了我們免費的早餐,有兩小瓶瓶裝水,設施陳舊了些衞生還説的過去,北極村這個地進村就要收費,車還不能進村衹能停在村外的停車場,座景區的觀光車北線還有的玩,南線都是收費項目,一個被炒作起商業化景區,去一次夠了。
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sswang613
German-Style Simple Room
Séjour au juill. 2025
Affaires
11 évaluation
10/10
Exceptionnel
Publiée le 31 août 2025
房間乾淨整潔,安靜,店家服務熱情,賓至如歸。是一家性價比很高的地方,推薦!
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Invité
Fresh Pastoral Room
Séjour au mai 2025
Seul
35 évaluation
8.7/10
Très bien
Publiée le 16 juin 2025
旅舍離最北郵局比較近,走路幾分鐘。自己有餐廳,吃飯可以直接點餐。前台很熱情。房間裏沒有電熱水壺,可以在大廳裏接水喝。
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Invité
Chambre double standard
Séjour au mai 2025
Seul
9 évaluation
10/10
Exceptionnel
Publiée le 13 juin 2025
住了好幾天,很不錯,吃住方便,飯菜可口,酒店位置很便利,值得推介!誇誇前台的小夥子很熱情,服務到位!點贊
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Invité
Guestroom
Séjour au mars 2025
Seul
1 évaluation
10/10
Exceptionnel
Publiée le 1 mai 2025
很温暖的一家店,店裡工作人員很熱情,很棒的一家店,房間乾淨,老闆娘給我升級了火炕入住,好暖啊,附上照片,嘿嘿,還趕上了黑龍江開江,很不錯啊
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Fangaizandouzhazha
German-Style Simple Room
Séjour au fév. 2025
Seul
3 évaluation
10/10
Exceptionnel
Publiée le 14 mars 2025
很幸運這次選擇了驢友之家,房間很大,一進房間就感到很暖和,房間裏面也很乾凈,老闆在衞生這一塊做的很好。老闆人也很熱情,入住送藍莓果汁,有什麼問題問老闆也會及時解答,會告訴你周邊哪些飯店吃飯好吃。旅店裡麪也很有氛圍,牆上貼滿了驢友們的照片。
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6/7
Invité
German-Style Simple Room
Séjour au mars 2025
Entre amis
1 évaluation
10/10
Exceptionnel
Publiée le 28 avr. 2025
老闆娘人很好,我們從車站一起來的同伴沒有訂房,在前台掃碼訂房和我之前定的房一個價錢,很划算,房間乾淨衞生,阿姨們人很好。值得來這裏
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