Muscat Hills Resort

Our stay at Muscat Hills Resort was nothing short of amazing! The location, nestled between serene blue waters and picturesque hills, offered a perfect retreat from the hustle and bustle of daily life. What We Loved: Private Beach: The pristine white sand and calm waters were ideal for relaxation and water activities. Accommodation: The chalets were cozy, well-maintained, and had breathtaking views. Dining: The on-site restaurant served a delicious variety of seafood and local dishes, paired with excellent service. Activities: Snorkeling, kayaking, and paddleboarding added adventure to our relaxing stay. Room for Improvement: Some areas of the property could use minor updates, and adding more dining options would elevate the experience further. Overall, it was a perfect blend of tranquility and luxury, making it a memorable experience. If you're in Oman, this resort is a must-visit!

The beach huts are outdated and in need of renovation. Beds are old and creaky so your neighbors will hear every movement you make. No customer service at all after 11pm so make sure to bring your own water and food. Security guards were very rude and making guests feel uncomfortable. Otherwise the beach itself is nice but I would not recommend this destination for anyone, especially considering the pricing.

The location is stunning, on a beautiful sheltered cove with views of rugged mountains. The common facilities (dining, outdoor lounging, outdoor pool, activity offers) are relatively new and very nice, in bizarre contrast to the (very poor) rooms. If we were only to rate the rooms, I would give it a 1 or 2 rating, but the location if gorgeous and common facilities are nice. The rooms are really awful and simply bizarre compared to the newer common areas. The location on the beach and "casual" feel of the area is what attracted us to book and loved the look (online) of the outdoor bathrooms. We travel extensively in Southern Africa and are used to and love accommodation in nature areas with outdoor bathrooms/showers, etc. Muscat Hills totally misses the call with the rooms. The materials are "natural" but dusty and filthy dirty. The furnishings in our room were certainly not "Omani" as claimed. Not all the electrical outlets worked. The hairdryer or the outlet I plugged into blew up my electrical adapter. Once this happened my husband when to the reception to get a new hairdryer, since it didn't work, but the office was locked up. I tried to call the number given to us but with no answer. The toilet base was not secured to the floor and the hanging towel rail, with towels on it, draped on our heads when we sat on the unsecured loo. The lighting in the rooms and bathroom is minimal and rooms are extremely small. Sticker shock (besides the overpriced room for what it is): alcohol was not served in the restaurant or beach area until 8:00pm so we had 2 beers and 1 individual (small) bottle of wine from the room frig. Cost: over $50.00. There may have been a price list somewhere in the room to indicate to overpriced bar goods, but it either wasn't there or we couldn't see it with the poor lighting. Muscat Hills could be a fabulous resort if the existing rooms were bulldozed and built new.

It is so sad to see a beautiful place nowadays empty because of bad customer service. Overpriced beach access and basic service with delays. Food quality is basic but very expensive and cocktails are not good at all. Staff is not accommodating, rude and service is very slow. And the worse is you can't even complain. They don't have the basic knowledge of responding to a complain. They will delete your comment or ask you to delete. No apology given....just explanations.