Aston Inn Gideon Batam

Évaluations de Aston Inn Gideon Batam

Aston Inn Gideon Batam

Jl. Komp. Penuin Centre No.1, Batu Selicin, Kec. Lubuk Baja, Kota, Nagoya, Batam, Riau Islands, 36000, IndonesiaVoir les informations sur l'hôtel
Aston Inn Gideon Batam
Aston Inn Gideon BatamAston Inn Gideon BatamAston Inn Gideon Batam
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1 nuit

Commentaires des voyageurs

4.2/5
Très bien
861 évaluation
Évaluations vérifiées
Emplacement4.7
Commodités3.9
Service4.2
Propreté4.1
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Toutes les évaluations(861)
Évaluations positives(829)
Évaluations avec photos/ vidéo(219)
Idéal pour le shopping(95)
Grandes chambres(33)
Douche difficile à utiliser(27)
Nourriture de qualité(23)
À proximité du centre commercial(10)
Lit confortable(9)
Vivement recommandé(7)
Buffet délicieux(5)
Évaluations négatives(32)
LingDavid
Chambre de luxe
Séjour au sept. 2023
Voyageur d'affaires
5 évaluation
5.0/5
Exceptionnel
Publiée le 15 oct. 2023
Convinient
Réponse de l'établissement: Dear Mrs.LingThanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
yoyo analog
Séjour au août 2022
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 15 sept. 2022
Bagus service
Réponse de l'établissement: Dear Value Guest,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ASTON INN Gideon Batam. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami sangat senang bahwa Anda menikmati masa menginap Anda bersama kami, terutama karena kamar yang bagus dan makanan yang enak. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.salam Hangat Management ASTON INN Gideon Batam.
Goh
Chambre familiale
Séjour au nov. 2024
En famille
1 évaluation
4.7/5
Extraordinaire
Publiée le 28 déc. 2024
Great hotel stay. Family room is very spacious including mini fridge and dining table. Friendly staff. Excellent location with many eateries shops, massage services and wet market. They provided ordering services for Batam Layer cake, which delivered to hotel directly. It save my time and trip to travel to Golden prawn area to buy it. The only downside is the check in timing was late by an hour due to delayed cleaning services. Hope they can improve on check in time. Otherwise was a pleasant place that I will book again next trip
Traduire
Raymond TCY
Chambre de luxe
Séjour au nov. 2024
Seul
96 évaluation
5.0/5
Exceptionnel
Publiée le 24 déc. 2024
Surrounding the hotel got a lot of restaurants, shop and many many more. Necessary amenities are provided in the room and free wifi connections.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam
JLEE0927
Chambre Supérieure
Séjour au nov. 2024
En couple
1 évaluation
5.0/5
Exceptionnel
Publiée le 21 déc. 2024
Wow so amazing when I arrive at hotel it look better then photo and the service is good breakfast also good
Traduire
Réponse de l'établissement: Dear Mr/s JLEE0927,Thank you so much for your wonderful feedback! We're thrilled to hear that our hotel exceeded your expectations and that you enjoyed the service and breakfast. It's always our goal to provide an exceptional experience, and we're so glad to know that you had such a positive stay.We look forward to welcoming you back for another amazing experience! Thank you for choosing us.Sincerely yours,ASTON Inn Gideon - Batam
Beng Ann
Chambre Supérieure
Séjour au nov. 2024
Voyage entre amis
3 évaluation
3.7/5
Publiée le 15 déc. 2024
Nice stay. Good location. Breakfast was good. Nice taste and food selection. Next door good spa
Traduire
Réponse de l'établissement: Dear Mr Beng Ann,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam
Utilisateur anonyme
Suite familiale
Séjour au nov. 2024
En famille
19 évaluation
4.5/5
Excellent
Publiée le 5 déc. 2024
Always have a great experience staying here! AC are cold, bed are comfortable Nearby have market and shops Room tv have Netflix and YouTube too!
Traduire
Réponse de l'établissement: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam
Utilisateur anonyme
Chambre de luxe
Séjour au oct. 2024
En couple
18 évaluation
3.7/5
Publiée le 7 nov. 2024
Room is clean, however there were no towels provided when we checked in. I called hotel staff a few times and only managed to get the towels around 10 pm. Hopefully, the hotel can improve on providing the amenities immediately upon check-in. The breakfast is great.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We will looked into the issue you had and will do our best to rectify the issue with our team to ensure we provide the best service experience for all our guests.Sincerely yours,ASTON Inn Gideon - Batam
Ivan
Chambre de luxe
Séjour au sept. 2024
En couple
6 évaluation
5.0/5
Exceptionnel
Publiée le 18 nov. 2024
Affordable hotel rate that is convenient located within walking distance Grand Batam Mall and Batam City Square Mall. There are also many eateries, shops, massage parlours located within the vicinity. Breakfast included, with a generally well spread.
Traduire
Réponse de l'établissement: Dear Mr Ivan,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam
Sylvia
Chambre de luxe
Séjour au sept. 2024
Voyage entre amis
1 évaluation
3.7/5
Publiée le 20 déc. 2024
Love the location of the hotel - its near to all the shops and eatries that I want to go. Staff are very friendly and accommodating. Highly recommend this hotel.
Traduire
Réponse de l'établissement: Dear Ms Sylvia,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the location of our hotel and found it convenient for exploring the nearby shops and eateries. We're also delighted that our staff were able to make your stay comfortable and memorable. Your recommendation means a lot to us!We look forward to welcoming you back in the future and hope to continue providing you with excellent experiences. Thanks again for choosing to stay with us!Sincerely yours,ASTON Inn Gideon - Batam
Shaz78
Chambre Supérieure
Séjour au sept. 2024
Voyage entre amis
2 évaluation
3.5/5
Publiée le 4 oct. 2024
Tis trip wif families here again n recommend fren over to tis hotel too,different frm b4 is rm no more frig,shower gel hard to press,heater still e same faulty.Tis is e feedback frm relatives n frens,hopefully will be better next time bk again.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We will looked into the issue you had and will do our best to rectify the issue with our team to ensure we provide the best service experience for all our guests.Sincerely yours,ASTON Inn Gideon - Batam
Daniel
Chambre de luxe
Séjour au sept. 2024
Voyageur d'affaires
13 évaluation
3.2/5
Publiée le 28 oct. 2024
not the best Aston in Batam. a bit old compare to other Aston. location good as walking distance to food stalls, just out from lobby.
Traduire
Réponse de l'établissement: Dear Mr Daniel,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We will looked into the issue you had and will do our best to rectify the issue with our team to ensure we provide the best service experience for all our guests.Sincerely yours,ASTON Inn Gideon - Batam
Utilisateur anonyme
Chambre Supérieure
Séjour au août 2024
Seul
7 évaluation
5.0/5
Exceptionnel
Publiée le 3 oct. 2024
There is long shu xia right beside to eat. Super convenient and near A2 Foodcourt too. Easily accessible
Traduire
Réponse de l'établissement: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Inn Gideon - Batam
Utilisateur anonyme
Chambre Supérieure
Séjour au août 2024
Voyage entre amis
24 évaluation
4.0/5
Très bien
Publiée le 8 sept. 2024
Location is great 👍 Breakfast is acceptable Was given family room as our allocated room was taken Room is spacious 👍
Traduire
Réponse de l'établissement: Dear Guest,Warm greetings from ASTON Inn Gideon Batam!Thank you very much for taking the time to review and enjoy the atmosphere at ASTON Inn Gideon Batam. We always strive to maintain high standards in food, beverages, and service.We look forward to welcoming you again.Best regards,Management
Mohammad Ilham
Chambre Supérieure
Séjour au juill. 2024
Voyage entre amis
1 évaluation
2.7/5
Publiée le 25 août 2024
.I wasn't informed that I needed to make a special request for two single beds, but upon arrival, I was given a queen bed to share with my friend. I don't feel comfortable with this arrangement. I believe trip.com should have guided us to request a room with special requirements instead of expecting us to figure it out on their website. Lastly, the water heater is faulty. I was shivering from the cold in the morning when I took my shower, which put me in no mood to bathe.d to bathe.d to bathe.d to bathe.
Traduire
Réponse de l'établissement: Dear Guest, Warm greetings from ASTON Inn Gideon Batam! Thank you very much for taking the time to review and enjoy the atmosphere at ASTON Inn Gideon Batam. We always strive to maintain high standards in food, beverages, and service. We look forward to welcoming you again. Best regards, Management