Rest Motels

Booked for a week, but then unable to go on trip. Called to cancel 3 days beforehand to be told there is no cancellations allowed at all. I booked through their website, and nowhere on the website did it say there was no cancellations allowed. Lost all of my money. Really not happy

I had a bad experience with this motel and checked out early, they refused me a refund for the two nights I could not stay there. On advice I took the matter up with the SA Dept of Consumer Affairs (or something) After many months I was contacted by a lady from the Department who promised to take the matter up with the Motel. Shortly after she called back to advise that the Management had refuted my claims and that my only option was to take private legal actionj - which I am tempted to do. In their interview it was apparent the Motel Management had told lies. For example saying I had left a "Do Not Distuirb" sign on the door - I certainly had not!! But in any event it does not excuse the poor state of the room , the lack of reliable TV and electrical appliances and the surly attitude I encountered. AS I said in my previous review, if this is the only MOtel left with a room - just drive on---

I booked for a function that lasted a few days, so asked for 4 nights - big mistake. On arrival the personless check in did not recognise my booking, necessitating a call to an anonymous person who completed the process nad gave me the code to open the door. On entry it was clear this place had passed it's use by date a long time ago, a musty smell greeted me, a cheap bedspread and mustard coloured towels yuk! There was a set of bunks as well as the double bed, but no desk or shelf for your luggage. Just a very small round table and three cheap metal chairs - not a comfortable chair in sight - for a 4 night stay. Searched the available information for the wifi code, only to have to make another phone call to a surly man - "It's on the back of the door" he said 'no it is not 'said I grumpier and louder "it's on the back of the door!" 'NoI am looking at the door and there is nothing there but uncleaned grot No said I so reluctantly he spelt out the code. Next mistake I said you are from the motel up the road and have a restaurant yes he said. "Well I will be up for dinner." Arrived in the restaurant to be asked if I had a booking well no but I did mention that I was coming and unaware of the need for a booking. Again surly staff put me on a stool on a corner of the bar where I waited more than an hour for a simple meal. On returning to my room I entered the code but the door would not open, tried again and again, ththen phoned again " Yes" said the girl "that door sticks, pull it towards yo when you put in the code" Well if you knew this why not bloody fix it thinks I !! TV reception was patchy with the screen showing 'no signal' a lot. The safety chain on the door was broken so we had to rely on the dodgy lock for security - next morning A shower was Ok but those mustard towels! Then to my breakfast, put muffins in the toaster and the power went out. Me says 'not another phone call", but a quick look outside found the switchboard and I reset the breaker. As I was walking back to the room another gent came out and said he had the same experience, later I discovered the kettle did not work either - but I had a big day ahead so off to work. I went. Returning late in the day I had the sticky door problem again and not wanting to face the surly staffm gave the restaurant a miss, SO i had good look around, bearing in mind this motel charged $180 per night, looked like gypsies were accommodated behind the motel, Bearin in mind that price, I searched for and found good accommodation for much less tan that and determined to check out in the morning. Here is a summary of the room problems Sticky door, broken security chain, no comfy chair, Toaster blows electricity, kettle does not work, peeling paint on Bathroom door, cracked, peelin and dirty paint on front door, surly staff on phone and restaurant, TV reception crook and for that extortionate price, they did not supply a wash cloth!! In addition the room serviceing was very rudimentary, probably consi