Bridge Backpackers

バス停や海から近くロケーション抜群です。 部屋の中にバスルームがあり、バスタオルも付いていたので快適でした。 洗濯機が無料で利用できたので嬉しかったです。 受付の女性も雰囲気の良い方で良かったです。 ニュープリマスとても素敵な街でした！

위치가 너무 좋긴한데 청결이 조금 아쉬웠어요ㅜㅜ 특히 방에서 곰팡이 냄새가 좀 났어요.. 침대에도 뭐가 많이 묻어있고! 근데 지낼만은 했어요

I booked a two-week stay but I only stayed one given the large number of bedbug bites. Although they temporarily cleaned my bedroom (applying hot steam) and changed the bedding, that is not enough and is evidenced by the increasing number of complaints for the same in recent months. Obviously they have not taken into account the claims since a temporary cleaning does not eliminate the eggs, which hatch and keep the infestation active. Requires fumigation and likely site closure during it. Of course they said that it is not their problem, they also not reimburse me for the days that I will not be there (6). Only good thing is the kitchen. I hope no one goes through this again, it is humiliating and unworthy, it takes a lot of time and money to disinfect all your belongings. The worst thing is knowing that your claim is not really heard, only temporary help, evidence is that the place continues to be infested for months.

I arrived at noon, a while before checkout, to drop off my bags before exploring the city. I walked around in town, visited the library, and had dinner. I come back at 8PM to find my luggage has been locked away in the office. The doors are closed. The cleaning staff on location do not have the key. I have to call a number (presumably the manager), which shifts all the blame on me and is not helpful at all. "You were definitely informed" "You decide, it's 20 NZD now and 50 NZD after 9PM" "I don't work for free" I admit that I did not ask until what time my luggage would be accessible. I expected that if it were to be locked, I would be informed of that, either while my luggage was taken and put somewhere, or sometime afterwards as they have my contact info and could have called me. I did not consent to my luggage being locked away. I would not have minded it sitting in the hall or a corner of the hostel if they had just asked. Instead, I get gaslit, blamed for my luggage getting locked, and extorted.

Pros: - Good location - Nice big and modern dining room Cons: - Felt like we were catfished with the room, it was not like the photos. Dark and dingy with a damp smell. - Had to rent towels - No recycling in the kitchen - Shower took 5 minutes to heat up (as stated), but felt like it wasted a lot of water while waiting ☹️ - and when it did heat up it wasn’t a good shower pressure - No clean tea towels in the clean towel box (on both days) - Pillows in the bedroom were disgusting - Check in was awkward because you had to ring a NZ number but my non-NZ number wouldn’t allow me to call it so had to wait for another guest to enter to actually get to the reception I wouldn’t recommend and wouldn’t stay again.

First look when you walk in takes your breath away the down stairs is a beautiful place nice kitchen and living area to dine and watch tv. Staff were welcoming and extremely friendly. But as soon as you got up stairs that's another story. The bunks have no rails considering how high they are, there is a draft coming from the windows and it says bedding provided but honestly a duvet and pillow is not bedding and the covers made you feel like you wanted to itch. The rooms smelt like dampness and BO when we arrived making it near impossible to be in our room too. The bathrooms need a serious upgrade the doors don't lock, the showers are foul and the windows and the bathroom outside door and windows bang as they don't actually shut. the bathroom and the bedrooms had mold up the walls and the bedrooms were freezing cold. To top it all off the cleaner thinks its acceptable to show up at 10PM! and vacuum, clean the bathrooms bang around down stairs and then bang around in the bathroom and then throw all the rubbish out until 12am keeping everyone awake 2 nights in a row! Was honestly appalled that this place was functioning like this. Some of the bedrooms had broken pieces and made it dangerous and a health and safety concern. This place needs to up its standards its an accident waiting to happen and actually do their cleaning at a decent hour between the check in and checkout time which is 10am-3pm not in their quiet hours of 10pm to 12am!!! I am honestly extremely disappointed and concerned that this hasn't been addressed sooner.