This was my third visit to this Hotel I came in 2017, 2019 and now in 2024. Unfortunately it has lost its previous charm. I think it has been taken over by a Hotel group. It is not horrible, but if you have been before it seems to have lost its mojo. The staff all seem overworked and stressed and not at all happy, they are not unfriendly, just not as friendly as they were. The food has gone seriously down hill, Breakfast was ok I am more than happy with eggs on toast, but the evening meal was not good at all, I am not a fussy eater but every night it was chicken and pork and on a couple of occasions it was just inedible. The service at the bar is not good, you need the patience of a saint, it’s not that the bar staff are slow, there just aren’t enough of them. Entrance to the dining hall is very regimented, you have to show a piece of paper, if you don’t have it you don’t get in, okay rules are rules but in most Hotels after a couple of days the staff recognise you and use their initiative, here perhaps they are not allowed to, treating your customers like school children is not going to make them want to come back. Our room was okay, the bed was clean and reasonably comfortable we were on the ground floor and had a bit of a garden outside which was quite nice although I did have to hunt and dispose of a couple of cockroaches or my wife would never have gone to sleep! The one thing that did upset my Wife was that previously when you went to the dining room for your evening meal, a waiter would come to your table to ask if you wanted a drink and the deliver it to your table, this no longer happens if you want a drink you have to get it yourself from a bar in the corner that did not seem to have a barman. A word of warning! Sound transmits unbelievably well in this hotel, for our last three days we had noisy neighbours, this didn’t bother me too much as I could sleep through a Hurricane but from what my wife told me a triple X rating would not have been high enough. This is not a bad Hotel, it has changed, maybe some of us don’t like change we tend to look back with Rose tinted spectacles. Would I come back?……….I don’t know.
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